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Customer reviews

Rating 4.7 out of 5 stars with 7553 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 7,553 reviews
  • Rated 5 out of 5 stars

    Perfect Mouse For Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming 11 programmable buttons for extra key binds shocked how light it was feels great if you have big hands would recommend to anyone not just gamers

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, thank you so much for this great review of the G502 hero mouse! The reprogrammable buttons are also one of my favorite things about the mouse; it really makes the mouse so much more versatile. If you have any issues in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks as well as warranty information.

  • Rated 5 out of 5 stars

    GReatr gaming mouse for teh price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gaming mouse for teh price easy to use multi function.very happy with purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome to hear! We're delighted you're very happy with your Logitech G502 HERO Wired Optical Gaming Mouse, finding it a great value, easy to use, and multi-functional. Thanks for the fantastic feedback! Logitech

  • Rated 4 out of 5 stars

    Logitech MOuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the mouse. I have benn using logitech devices for very long time and they dont fail to make the best product. The mouse is comfortable and also the weights that we can put in it to our liking. I wish it had more RGB lighting in other locations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice feeling, adjustable weight, programmable DPI modes on either the mouse or the computer which is useful since I switch different computers often and different operating systems read mice movements differently. The 'sniper button' has come in handy on multiple occasions while playing first person shooters. Always been a fan of the G series mice coming out of Logitech and this one is one of the best so far. The velcro strap that hasn't been included with previous models is wonderful because I travel a good amount so cable management is a plus for me, as well as the cable itself not being prone to big twisting and knotting like some cables are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adjustable weight’s?!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and essential to every computer build for those who prefer heavier mouses and precise movements!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear you find it a great and essential product, especially appreciating the adjustable weights for those who prefer heavier mice and precise movements. Logitech

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My son bought this for his gaming computer and has been happy with it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know how things are going. We’re happy the product is performing as expected. Your support means everything. Logitech

  • Rated 5 out of 5 stars

    Featured in Tarkov

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the mouse next to many keyboards in Tarkov and it’s there for a reason! This mouse is amazing and even has weights to adjust to your perfect feel. Great feel in the hand.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    10/10

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this mouse ended up buying another one so my boyfriend could have one too the weights are very beneficial

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience and for choosing the G502 HERO again! It's great to hear the weights are beneficial and you enjoy the mouse so much you got a second one. Logitech

  • Rated 5 out of 5 stars

    Overall great mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels perfect in hand, not to small, not too big. Have no problems with any double clicking of any sort and it’s beyond easy to use. Would most definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ergonomics are excellent!! A delicate touch! A+

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    Fantastic mouse.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse as a gift for my brother as he has just built his pc. He loves it and has even bought the Logitech keyboard to match it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear your brother is enjoying the G502 HERO and has completed his setup with a matching keyboard! It's great when a gift hits the mark. Logitech

  • Rated 5 out of 5 stars

    BUY THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gaming mouse. It has 11 programmable buttons. And is excellent for gaming. I recommend buying this. It has controllable RGB lighting, and a software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, thank you so much for this great review of the G502 hero mouse! I'm glad to hear you've been enjoying using it. If you have any issues in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks as well as warranty information.

  • Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the inertia of the scroll wheel. It's not very attractive compared to say an Apple product but very functional - accurate and well weighted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, super sensitive and very comfortable in the hand. Adjustable weight is a nice feature. Buttons are programmable using the logitech app. Perfect for gaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good mouse for the Price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse when I bought my gaming laptop and picked it up because it was on sale. Overall the quality of the mouse is good, and the features are good as well. I love the feature on Logitech Mice that allow you to turn on and off the scroll wheel from clicking or free spin. The Weights adjustment is ok, more of a gimmick but If you like a lighter mouse or a heavier one it is nice to adjust that. For my size hands the button that sits where your thumb is sticks out and annoys me some but I have been getting use to it. As a affordable feature rich mouse it is great. I love Logitech Mice and this one is no different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works really well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well I have been using it for a long time and haven't had any issues with it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for taking the time to share your positive experience with the Logitech G502 HERO Wired Optical Gaming Mouse with RGB Lighting! Logitech

  • Rated 4 out of 5 stars

    Great budget mouse!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mouse, only regret is not buying wireless option

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear you're loving the Logitech G502 HERO Wired Optical Gaming Mouse! We're delighted it's proving to be such a fantastic budget option for you. We understand the appeal of the wireless experience, but we're happy the G502 HERO is still exceeding your expectations. Thanks for sharing your positive feedback! Logitech

  • Rated 5 out of 5 stars

    Great mouse for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for teenage son. He loves this mouse and the weight. Very affordable option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Weight, big hand friendly mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're right handed and either prefer to have your right hand do alot in gaming or if productivity is your thing, this is your mouse. It has some more weight compared to others and you can even add more weight. I prefer the weight as it allows for more precise movements. Ghub software is easy. I have several different profiles set up and as someone who still prefers a controller for games, when I need to use a Keyboard and mouse, this makes it easy. I gave it 4 stars only because my first one lasted around a year before the left mouse button started to not register. It's a low cost mouse, especially on sale, so I honestly don't mind. It's one of the reasons I have avoided wireless, due to cost. Go to the store, feel the mouse and if it fits your hands well, you'll be very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned the previous version for a number of years but the rmb was getting a little wonky and wouldnt work sometines. Bought a new one, same model and everything, because i loved it so much and it lasted so long (I travelled with it A LOT so im impressed it lasted as long as it did).

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! We are delighted to hear that you loved your Logitech G502 HERO so much that you repurchased the same model after your previous one lasted for many years, even with extensive travel! Your high praise and long-term satisfaction are the strongest endorsements we could ask for. Thank you for sharing your feedback!