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Customer Ratings & Reviews

$437.08

Customer reviews

Rating 4.7 out of 5 stars with 7616 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 7,616 reviews
  • Cons mentioned:
    Wireless

    Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I dont really enjoy the wireless ones just not a fan. This one I just plug and play. I'm nit a hard core gamer but its great for the games I play also I like the weights that you can pit in or remove if you like.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's awesome to know that you appreciate the simplicity of the wired connection – no fuss, just plug and play. And we're glad the customizable weight system helps you find the perfect balance and feel for your gaming style. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    One of the best mouses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is definitely very comfortable to use. It responds very quickly and the scroll with infinite scroll option is super handy. Looking to get a second one for traveling

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Comfortable

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works well. Simple to use software. Feels responsive

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect for gaming.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything you want for gaming. A button to make your mouse wheel move freely or move in notches. A DPI button. Weights to add for your preference. I like a heavy mouse so I added them all to it. I haven't tried removing to see what it would do to my gaming. You won't be disappointed here with this mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned the previous version for a number of years but the rmb was getting a little wonky and wouldnt work sometines. Bought a new one, same model and everything, because i loved it so much and it lasted so long (I travelled with it A LOT so im impressed it lasted as long as it did).

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! We are delighted to hear that you loved your Logitech G502 HERO so much that you repurchased the same model after your previous one lasted for many years, even with extensive travel! Your high praise and long-term satisfaction are the strongest endorsements we could ask for. Thank you for sharing your feedback!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Logitech mouse died after 9 years finally, so I replaced it with this one. Works great! It is comfortable, has just enough buttons, and no trouble so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse with Weights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a weighted mouse and this is one of the best options for that.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    Another Great Logitech Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is easy to use for hours (both work and gaming), and the G-Hub software is decent. Scrolling is fast and adjustable in G-Hub, along with button/wheel assignments. I prefer corded mice so I never have to worry about a battery running out of power.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! That's awesome to hear! We really appreciate you taking the time to share your experience with the Logitech G502 HERO. It sounds like a perfect fit for you, especially with the comfortable design for extended use and the flexibility of G-Hub software for customization.

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Top quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would absolutely recommend this mouse to anyone. It was the second mouse I purchased and fell in love with it over the first few days. The weight and feel is great and with the extra weights you can tune it to your personal preference. All the extra buttons are a huge +

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this mouse the lighting is perfect. Great quality, logitech hub is super customizable. Happy with my purchase. Would recommend 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    A must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not go wrong , it has every feature you will ever need (corded) price is right , comfortable and responsive .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to change the colors, programmable buttons, and DPI using the logitech software, mouse also feels good On the hands after long sessions

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Still Can't Be Beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staple gaming mouse. Weight and precision are spot on.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s great to hear! We’re glad the weight and precision are hitting the mark for your gaming needs. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    high quality, cool features, works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    theres not a lot to say about a mouse? this one is a nice mouse and it has some neat features, like the ability to change the sensitivity of the mouse on the fly, a "sniping" button that drastically slows down your sensitivity and stabilizes your view for those long distance shots that require SUPER steady hands, as well as having a couple extra buttons to map too, which is always handy. Also you can balance the weight to your preference with little weights you can add or remove in key places to make it feel perfect for you? I use it for gaming and love it! I would totally recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse works great and feels better. Would recommend to anyone looking for a mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Huge thanks for the awesome feedback on the G502 HERO! We’re thrilled to hear it’s performing beautifully and delivering that great in-hand feel you were hoping for. Your recommendation means the world to us and helps others discover the power-packed precision of this gaming mouse! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good weight, balance, and overall feel for a person with larger hands.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High DPI and acceleration for a great price. Plug n play. RBG works well with Logitech software for light effects.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is perfect for ME! Fits my hand great, extra buttons make it perfect for FPS games and the smoothness is superior to any other I have used!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your thoughtful words! We’re proud to know our product is working well for you. Your support means everything. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse! It’s very comfortable. There is sensitivity control on the mouse itself. Also comes with extra weights to adjust the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good mouse. it is nice and heavy and comfortable to use. it has satisfied me for a mouse at this price. i am happy with my purchase.

    I would recommend this to a friend