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Customer reviews

Rating 4.7 out of 5 stars with 7553 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 7,553 reviews
  • Rated 4 out of 5 stars

    Wheel spins like a ball bearing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good, but spinning the wheel a small amount is very tricky. Just a light touch can spin the whole wheel several times. Trying to pick options on a list by scrolling through them is difficult. Everything else is okay.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your valuable feedback on the Logitech G502 HERO Mouse. We are glad you find the mouse overall good, and we appreciate you highlighting the challenge with the sensitive scroll wheel. Your comments help us understand how to balance the high-speed scrolling feature. Logitech

  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price works nice, fits in hand nicely and like the extra weights that can be put in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing wired mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truthfully I did end up returning this because it didn't work for my set-up, but the quality was outstanding. The cursor was very precise and the device itself felt comfortable in my hand. On top of that, it has a great design! And the symbol changing colors was the cherry on top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for any age!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for any age child to adults. Weights can be put in or taken out, so comfortable to use. The letter lights up in different colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, the best, the best, the best ,the best, the best

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic feedback on the G502 HERO! We're delighted to see such a positive reaction and appreciate you taking the time to share your experience. This kind of feedback helps us continue to deliver products that gamers love. Logitech

  • Rated 5 out of 5 stars

    Matches some computer builds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controls, nice feel, response is ok nice color scheme

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like you're really enjoying your G502 HERO SE! We're glad to know you find the controls good, the feel nice, and appreciate the color scheme.


      Sources Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and affordable. Greath option for mobas, rts's and shooters alike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works very well, and is a good replacement to a bluetooth one whose USB receiver failed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted the G502 HERO is working well as a replacement! It's understandable that a failed USB receiver can be frustrating, and we're glad our wired mouse provided a good solution. Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Love the weights you can add and plenty of buttons for gaming. Would def recommend this mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has plenty of buttons for programing. It has adjustable weights, a good mouse wheel. And a nice thumb rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works really well. It is comfortable and set up was very easy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's excellent to hear! We're thrilled that your Logitech G502 HERO Gaming Mouse is working "really well" for you.

      It's great to know that you find it comfortable – ergonomics are super important for extended gaming sessions – and that the setup was "very easy." That's exactly what we aim for with our products.

      Thanks for the strong recommendation! Enjoy your gaming! Logitech

  • Rated 5 out of 5 stars

    Price Meets Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used this mouse in the past for years, and when the mouse I switched to (Corsair Scimitar) stopped working properly, I immediately came back to the G502. With gaming or workflow in mind, it has the perfect amount of buttons and functionality, as well as software to customize further. It's a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feeling Mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned 3. Every single one has worked flawlessly. While its still available I might buy another. First one given to a family member to game with, after I used it for years. Second one used to game an amazing amount of time. Third given to a second gaming family member. Maybe we need to get out more, but as a go to, multi functional, multi use mouse, it ticks alot of boxes. Braided cover on the wire is done very well, and has lasted many years, and never a dead battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Love the adjustability with the weights. Very precise clicks. Extra buttons really awesome for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great value. Exactly what was needed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic feedback! We're glad to hear the G502 HERO is exactly what you needed and offers great value. We appreciate you sharing your positive experience! Logitech

  • Rated 4 out of 5 stars

    Great... Except The Mousewheel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good mouse, love all the customization features. It's very comfortable and well made. I use it at work for CAD/CAM software. Only thing I don't like is the obnoxious metal scroll wheel. I'd imagine it's better suited for gaming, but I absolutely hate it. The amount of noise generated and effort required to spin the wheel drives me crazy. If you use it for any sort of CAD software, you'll definitely want to pair it with a 3DConnexion spacemouse for zooming in/out. You can press a button to make the wheel spin freely with no resistance, but that's only helpful if you have every Wikipedia page copied onto a single MS Word document and you want to scroll from A to Z in .05 milliseconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mouse to replace my G9, it still worked but felt it was time. Simple to install and use, Logitech software is simple to use as well, syncs with Logitech software right away. Very smooth and fluid response. PROS: -Thumb don't drag on mouse pad. -Bulls eye button instantly slows mouse for precise movement in FPS. -Four G keys on mouse, two are default back,forward for web pages. -Custom weights. -One click scroll wheel change. CONS: -Only RGB is the G icon, wish it had under lighting effects. -Wired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design, comfortable for long hours of gaming. Weights are also a big thing i look for in mice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse and love the extra buttons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets face it Logitech has been around since the beginning. They are the first thing you think of when you think of a basic good computer mouse and keyboard. Well this carries over into their gaming mice as this thing feels great in your hand. Doesn't matter if you palm or claw, it feels great either way. I LOVE the extra buttons as you can bind them to anything INCLUDING macro's and actual keyboard commands which makes them great for extra things in game. I definitely recommend this G502 mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All you'll ever need

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Served me well for 6 years, when it started to wear out I bought this one, same level of quality and I couldn't be happier.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that the G502 HERO continues to impress! It's fantastic to know that you've enjoyed its performance and reliability for so long. We strive to create gaming mice that offer both exceptional performance and long-lasting durability. Logitech