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Customer reviews

Rating 4.7 out of 5 stars with 7555 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 7,555 reviews
  • Rated 5 out of 5 stars

    G502

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse. Always dependable and cheap to replace if anything goes wrong with the click buttons. Every other part is very dependable and long lasting. I've had three the past 5 years and will always come back for another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for what we purchased for. My son need a new mouse for his gaming and these were just perfect. He purchased other more expensive ones and these are basically the same for much lower.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for the great review of the Logitech G502 HERO! We're glad to hear it's a fantastic option for your son's gaming needs, and that it delivers similar performance to other high-priced mice. Finding a great value is always a win, and we appreciate you sharing your experience!

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it! He got it for Christmas with new PC set up & thinks it’s great! Especially being able to customize it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that Son is loving his G502 HERO! We designed it with gamers like him in mind, focusing on both performance and customization. Logitech

  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse I love the adjustability of weight and settings good for gaming and everything

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters. Logitech

  • Rated 5 out of 5 stars

    A good reliable mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A reliable mouse for any usage. It fits well for those with big hands.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for sharing your experience with the Logitech G502 HERO! We truly appreciate your thoughtful feedback and are glad it meets your needs perfectly. Logitech

  • Best Buy Employee

    Rated 5 out of 5 stars

    Solid Mouse

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've played around with a few different mouses, this one is one of the better ones that I've had. So I can definitely recommend it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a popular choice for gamers and productivity users alike. It's known for its ergonomic design, customizable buttons, and high-performance sensor.

  • Rated 5 out of 5 stars

    Logitech Hero Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, tried the wireless version, had some delay latency. Went with wired version, very happy with it. Added weight allows you to have mouse weight at your personal preference. Great value with recycle trade-in (20%) off of Logitech accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came highly recommended by online reviews and the Geek Squad tech guy and I can see why. It works perfectly and is very comfortable to use. It is taking a little getting used to with the different hand position compared to my previious mouse but that will come in time. It is also reasonably priced compared to some mice (mouses?) out there, the $5 off when I purchsed helped too. So I can recommend it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse to replace my failing Logitech mouse that I had for 15 years. This mouse is pretty impressive. I like that I can change the colors of the mouse. It has the option to add weights to it however I don't really notice the difference with the weights added.I can adjust the mouse speed with a push of a button which is nice when playing games and doing regular computer stuff. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son for Christmas and he loves it. Cool colors that go with his keyboard. Very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mouse Purchase In Years!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect purchase! You can change the weight of the mouse to fit any play style and I love that feature, let me not start talking about the scroll, I didn't even know that there are two modes for the scroll wheel (smooth and ridged mode). Of course, the RGB is always a plus—overall amazing pruchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and versatile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse after my MAD CATz R.A.T 3 finally died and I was pretty bummed about having to use a new mouse but my mood changed almost the second I plugged this one in and started using it. This mouse has an incredibly comfortable feel and all the buttons are very easy to use without having to fumble around at all like on some other gaming mice I have used. Overall I am very impressed with this offering by Logitech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitek gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a longtime fan and customer of Best Buy. The guy that helped me was great! No kidding. Enthusiastic, savvy, and fun to work with. I don't know how to add an image below, but there is a photo of it above.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're a longtime Best Buy customer! We're thrilled that you're enjoying the G502 HERO and that you had such a great experience with the salesperson who helped you. Thanks for the feedback! Logitech

  • Rated 5 out of 5 stars

    Best mouse Ive ever owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse ever for gaming that I bought. Very responsive and buttons are really good-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is of great quality the buttons are great. The mouse works well I use it on my ps4 but it also works well with my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mom get off the chair, it's not that kind of mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it can gain weight or lose it in a few simple moves. It gives me hope for my own weight loss. (There are five 3.6g weights you can add or remove from the base of the mouse.) Great for stability control. I do not like the RGB light. It looks nice, but why? It's not a piece of art. It's a piece of equipment and the light does nothing to improve game play so I'm confused as to why it is there. It simply works. It's task is to move the pointer around the screen and it does this easily. With the cord I also don't have to worry about the battery running out at the wrong time. I also don't have to worry about if I am too far away for the signal. Very nice product over all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great has rgb and multi functional buttons for quick and easy access while playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gaming Mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming mouse with just the right amount of extra buttons. the logitech software (while a little clunky) allows for custom mapping/macros and allows a profile for separate games and applications

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying your Logitech G502 HERO gaming mouse! Your feedback is invaluable to us as we strive to create the best possible gaming experiences.

  • Rated 5 out of 5 stars

    Logitech mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the moose and various customization options.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks so much for the great feedback on your Logitech G502 HERO mouse! We're thrilled to hear you love its feel and the various customization options it offers. Logitech

  • Rated 5 out of 5 stars

    Durable and reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this gaming mouse for about a year and a half exactly and have had zero problems the adjustable weights are a nice touch as well as the extra programmable thumb buttons too it’s a smooth and highly reliable mouse and I would definitely recommend to friends

    I would recommend this to a friend