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Customer reviews

Rating 4.7 out of 5 stars with 7555 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 7,555 reviews
  • Rated 4 out of 5 stars

    Good overall mouse; wheel button isnt consistent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the mouse overall but can be hard to get the wheel button to register a click

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your honest feedback! We’re glad you enjoy the overall performance of the G502 HERO Gaming Mouse, and we appreciate your input on the wheel button—it helps us continue improving our products for an even better experience. Logitech

  • Rated 5 out of 5 stars

    Best wired mouse I've ever held.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mouse. The color changing logo makes a nice touch on a well balanced, High funtion mouse. The amount of programmable buttons and I know it seams like it won't matter but the weights you can add or take away seriously change how it feels in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gaming mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best wired gaming mouse. The best thing i like is the scroll wheel has 3 button option. Which works perfect for my FPS games to change primary and secondary weapons on the fly. Mouse response time is great for all games. You can customize your mouse with logitech software, it detects games and you can switch profiles based on what you customized your mouse for each game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had an old model that was great. This is good too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new version is very good. Like the fact that you can change dpi easy. Cool colors too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice affordable mouse does what i need it to do enjoying it so far

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear the G502 HERO is meeting your needs. Enjoy your gaming! Logitech

  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very comfortable and has weights to make it heavier, nice touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful gaming mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my fiance because he seriously needed a new mouse and he loves it! The reprogrammable buttons make gaming so much easier for him now, its comfortable to use, and its got a good response time to boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse cord mis very flexible unlike other gaming mice weight is adjustable to my preference. Response is very quick and accurate. This is my second one I wore the first one out so this is a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great beginner mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as my first mouse and I loved it. Mouse glides smoothly with the Logitech mouse pad as well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters. Logitech

  • Rated 5 out of 5 stars

    Fast good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play on mac, this mouse is okay, window great for the price

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your concise feedback on the G502 HERO. It's great to hear you're finding it fast and good for your Mac usage, and that you feel it's a great value for the price. Thank you for sharing your experience! Logitech

  • Rated 5 out of 5 stars

    Architect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first impression of use was a very easy transition. The wrist discomfort for me became nonexistent. Really like this product.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Rated 5 out of 5 stars

    The quintessential gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the gaming mouse by which all others are meausured. Best dpi great grip super responsive. Sniper button free wheel scrolling for when youre not actually gaming. Removable weights under a slick magnetic cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy to use device and perfect if you have small hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Gaming Mouse is the best I've ever used.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title says it all, this mouse feels great in my hand, has amazing precision, intuitive button placements that make using all 11 of the buttons actually possible, and the weights give you even more customization to make this the perfect fit for you. Works well with the Ghub software that lets you customize every detail to how you want it. The only reason I will use another mouse is if I buy the wireless version in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse works flawlessly as it should and glides across the mouse pad effortlessly. Whether you’re gaming, working from home or cruising the internet, this mouse is for you.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi thee, Thanks for the great review of the Logitech G502 HERO mouse! We appreciate you highlighting its versatility for gaming, work, and everyday use, along with its smooth performance. It sounds like a great mouse for many different tasks!

  • Rated 5 out of 5 stars

    Perfect mouse for big hands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming mouse! It's very smooth and comfortable. Many options for customization even added weights for more comfort! It's the perfect mouse for someone who takes their gaming seriously and enjoys a larger mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit the bill!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son saw this in the store but it wasn’t configured exactly like what he was looking for so we kept shopping. Well, he never COULD find exactly what he thought he wanted so we went back to Best Buy and bought his one. So far he is really enjoying it. Performs as expected and is very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend for Gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, it is comfortable and the quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech-G502 HERO Wired Optical Gaming Mouse is fantastic!!! It has RGB lighting and it is perfect for gaming with friends! I would definitely recommend it for any gamer that wants/needs a new mouse!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this mouse fits in my hand, alot of others ive tried are too small for my hands. Good macro options, dpi adjustments and rgb control in the logitech g hub software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Glad to hear the G502 HERO fits well! G HUB lets you customize for peak performance. Happy gaming!