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Customer Ratings & Reviews

$437.08

Customer reviews

Rating 4.7 out of 5 stars with 7616 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 7,616 reviews
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very comfortable and has weights to make it heavier, nice touch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite mouse of all time for gaming. No better options imo

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's incredible to hear! We're thrilled that the Logitech G502 HERO Wired Optical Gaming Mouse is your favorite gaming mouse of all time and that you truly believe there are no better options. Thank you for such enthusiastic feedback! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everday for work. I love it, it makes life so much easier

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the wonderful feedback on your Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear you love using it every day for work and that it makes your life so much easier. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable mouse very good for Gaming and mostly of daily tasks

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear your Logitech G502 HERO Wired Optical Gaming Mouse is a reliable companion for both your gaming and daily tasks! Thank you for sharing such positive feedback; it truly makes our day to know our products are meeting your needs. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bang for the buck

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful mouse at price point. Purchased it to replace my corsair mouse. This mouse is on par quality wise compared to the corsair at a lower price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you consider the Logitech G502 HERO to be a great value for the price! Your positive feedback about its quality and performance compared to other gaming mice is much appreciated. Thank you for sharing your experience.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    This Gaming Mouse is the best I've ever used.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title says it all, this mouse feels great in my hand, has amazing precision, intuitive button placements that make using all 11 of the buttons actually possible, and the weights give you even more customization to make this the perfect fit for you. Works well with the Ghub software that lets you customize every detail to how you want it. The only reason I will use another mouse is if I buy the wireless version in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech wired mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy flow mouse with side thumb plant. Smooth. Gamers delight.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic review of the Logitech G502 HERO Wired Optical Gaming Mouse with RGB Lighting! Logitech

  • Rated 5 out of 5 stars

    Surprisingly great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great feel, does very well with both office work and FPS games. It has a good weight to it and I very much like that the weight is adjustable. I would definitely recommend this product

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Great to hear! Thank you for your positive feedback about the Logitech G502 HERO. We're glad to know that you've found it to be a versatile tool for both work and play.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love Logitech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I have ever owned. From every day use, to rpgs, and to FPS games this mouse is the perfect hybrid for you. It also comes with mini weights for your own preference. Definitely a Logitech fan.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO Wired Optical Gaming Mouse. We're pleased to hear that it has proven to be a versatile and high-performance choice for your gaming needs. Your satisfaction is our top priority.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part of buying at this Best Buy location is that all of the staff will share with you the features and benefits of their products. They are all tech specialists! This is really helpful. This is a great mouse that I am using for work. It is also much faster than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy to use device and perfect if you have small hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the mouse. The button layout and shape of the mouse needs a little getting used to since I originally use a more traditional shaped mouse. However, once you get used to it, it feels really good. Also, the sniper button is really nice when playing an fps game since it allows you to switch your dpi on the fly. A con of the mouse would be that since it has the infinity scroll wheel, it can sometimes feel like its rattling.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse for fps gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for a month now. Very comfortable and has just the right amlunt of buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best mouse ever made. been using it for years and just got a brand new one to replace the old one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech - G502 HERO! We're delighted to hear that you've been a long-time user and that you've chosen to replace your old one with a new one. We appreciate your continued trust in us. Logitech

  • Rated 4 out of 5 stars

    A good mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works well. Got it for my KVM. Setting up with software was a bit frustrating, but all works now (DPI toggle was the worst issue).

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback! We’re glad to hear the G502 HERO is working well for your KVM setup, though we apologize for the initial frustration with the DPI toggle and software. Your patience paid off, and we appreciate you sticking with it to get everything running perfectly! Logitech

  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Highly Recommend for Gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, it is comfortable and the quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for gaming and other stuff!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work on photoshop a lot as well as gaming FPS games, and this has all the customization I need to speed up my workflow. The cord is nice and light and never gets tangled up. It’s lightweight but you can customize the weights in it to fit your play style. The RGB lights are ok but the logo gets hidden by your hand. It fits medium sized hands perfectly and the buttons have quick response.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Best wired mouse I've ever held.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mouse. The color changing logo makes a nice touch on a well balanced, High funtion mouse. The amount of programmable buttons and I know it seams like it won't matter but the weights you can add or take away seriously change how it feels in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my laptop for gaming, happy customer

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome to hear! We're thrilled your Logitech G502 HERO Wired Optical Gaming Mouse works great with your laptop for gaming. It's fantastic that you're a happy customer! Logitech

  • Rated 5 out of 5 stars

    Great programmable Mouse for a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son ordered if he is 14 years old he read reviews he said that this was an awesome gaming mouse so far he has been very happy with the purchase he said all the buttons are programmable for him to do different actions to play different games is very big with playing Minecraft and fortnite but I'm sure it will work great with other games it is very responsive in very quick

    I would recommend this to a friend