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Customer reviews

Rating 4.7 out of 5 stars with 7555 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 7,555 reviews
  • Rated 5 out of 5 stars

    Perfect in every way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just like the original g502, the new and improved g502 hero is finally here, I switched from corsair, to the original g502 and now to this. The mouse is very responsive for gaming, plenty of macro keys to customize and the Logitech software is easy to use. also most stores have this mouse on display so you can make sure your hand grip is perfect with this mouse. TLD;R: just buy it you won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great in my hand and works so well. The software setup isn't necessary but works so well for customization. Definitely would recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We're glad you're enjoying the comfortable feel and customizability of the G502 HERO. Our software is definitely optional, but it opens up a world of options for tailoring the mouse to your gaming preferences. Have fun out there!

  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and function of this mouse. Weights allow to get the feel right as well. Lots of buttons to customize. I'd recommend for any gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse at black Friday price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Medium-heavy weight, glides well on regular mouse pads. Very fast on gamer mouse pads. Buttons are great, nice and clicky. Great using it for FPS. Software is laggy but usable. Looks really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for gaming. Lack luster PC app.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse for Gaming. Bad software. It’s comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried many mouses before settling on the Logitech Wireless G502. This is the most comfortable for my hand. The thumb rest is great. The extra buttons right on the side of left-click were a great idea and very useful for both MOBA and FPS games. I ended up returning this Wired version in exchange for the Wireless version. Strongly recommend this G502 model (wired or wireless).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sensor, great software. The mouse has weights which I like, i'm not a fan of mice that are super light. Only thing I dont like is that you cannot disable or re-map the DPI switcher, so I just removed all the other DPI's in the profile so it has nothing to switch too, but often an update will put them back in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal mouse!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is incredible! I never have to worry about batteries and it has a great response time! There are exchangeable weights so that you can make the mouse heavier or lighter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Mouse... BUT Makes Annoying Noise!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functions are great! However, after daily use for work after a week or so, it started making a "vibrating spring" sound on the left clicker when released. The noise gets super annoying, and I can't figure out if this is normal. Gamers might find it more annoying than a guy like me who uses it for work.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know about your experience with the Logitech - G502 HERO Wired Optical Gaming Mouse . We’ll pass this along to our product team, and our support team would be happy to assist you further at socialcare@logitech.com Logitech

  • Rated 5 out of 5 stars

    G5 Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device! I would recommend it to anyone. Comfortable and responsive

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the positive feedback on the Logitech G502 HERO! We're thrilled to hear you're enjoying it and appreciate its comfort and responsiveness. We're glad it's enhancing your gaming experience. Logitech

  • Rated 5 out of 5 stars

    Decent gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent gaming mouse with options to quickly customize dpi during a game. I do wish those buttons were able to be switched to allow for other in-game use. It seems to work with some but not all games. Also a little bit confusing as to which mouse profile you’re in at a time but the dpi switches fine to most commonly used options in all profiles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech G502 offers precision, comfort, and customization.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's a great summary! We're glad you're highlighting the precision, comfort, and customization of the Logitech G502 HERO. Thanks for sharing your feedback! Logitech

  • Rated 5 out of 5 stars

    A solid classic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my original 502. Didnt need it but it was on sale and my old one is 5 years old. Figuring eventually it may go… I ordered this new one. Apparently my older one was a special edition model because on this new one the scroll wheel appears cheaper and the braided cable is now a regular rubber one. They dont appear to affect performance however cosmetically it appears cheaper. I paid the same for both and probably wouldn’t purchase this again if it werent on sale. Perhaps if this lasts, in 5 years ill upgrade and get the wireless one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience with the Logitech G502 HERO. It's great to hear that you've been happy with the overall performance of your original 502, even after five years of use.

  • Rated 5 out of 5 stars

    Best Mouse ive had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used a few mice before such as Razer Deathadder, even a G305 LS, and this mouse has been really comfortable and feels really smooth. love it !

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Great review! The Logitech G502 HERO seems to be a popular choice for those looking for a high-performance gaming mouse.

  • Rated 5 out of 5 stars

    Awesome gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several of these now, one for tower and one for laptop. This was a gift to my son. I am a Logitech supporter when it comes to keyboards and mice. I love this mouse. Allows for various colors. I don't like a bunch of buttons, but this has 4 extra and that is perfect for the gaming I do (Dungeon crawlers). Great value. I prefer corded mice for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Around Champion.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well with a larger hand and feels very precise. The buttons by left click don't get in the way but are still useful if needed. Endless scroll wheel is also way too fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech M502 - Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liking the mouse so far, great response and comfy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weight option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel works well the weight option is great for a gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming mouse. It is very responsive and has a lot of programmable buttons. Its weight is also configurable so you can suit it to your needs. My only gripe is with the wheel: the material it is covered with is quite slick so if your hands are dry or your fingerprints are not baby-soft, it tends to slip while trying to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice design and lots of function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse mainly for playing games on my desktop and fits the intended purpose nicely. What I loved about this mouse is the design and shape and also the multiple buttons that you can program and customize for the games you play. I mainly use this for playing Fortnite and Black Ops 4 and it is fun to use. I definitely recommend this product for those looking for good mouse and great price.

    I would recommend this to a friend