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Customer Ratings & Reviews

$437.08

Customer reviews

Rating 4.7 out of 5 stars with 7618 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 7,618 reviews
  • Rated 5 out of 5 stars

    amazing for cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke my old one had to go back to the ol girl love the f u c k outtA this mouse if you use other keys for in game but dont need many i would go for this one and save some cash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a bit to figure out how to use the App. The customizations are endless with this mouse. I like the brake on the scroll wheel. You can use it as a free spin or with the incremental clicks.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great mouse at black Friday price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Medium-heavy weight, glides well on regular mouse pads. Very fast on gamer mouse pads. Buttons are great, nice and clicky. Great using it for FPS. Software is laggy but usable. Looks really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice design and lots of function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse mainly for playing games on my desktop and fits the intended purpose nicely. What I loved about this mouse is the design and shape and also the multiple buttons that you can program and customize for the games you play. I mainly use this for playing Fortnite and Black Ops 4 and it is fun to use. I definitely recommend this product for those looking for good mouse and great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had this gaming mouse in the past which lasted about 6 years. It bit the dust recently and repurchased the same mouse (upgraded version) as liked it so much. Very responsive mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Awesome gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several of these now, one for tower and one for laptop. This was a gift to my son. I am a Logitech supporter when it comes to keyboards and mice. I love this mouse. Allows for various colors. I don't like a bunch of buttons, but this has 4 extra and that is perfect for the gaming I do (Dungeon crawlers). Great value. I prefer corded mice for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent gaming mouse with options to quickly customize dpi during a game. I do wish those buttons were able to be switched to allow for other in-game use. It seems to work with some but not all games. Also a little bit confusing as to which mouse profile you’re in at a time but the dpi switches fine to most commonly used options in all profiles

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sensor, great software. The mouse has weights which I like, i'm not a fan of mice that are super light. Only thing I dont like is that you cannot disable or re-map the DPI switcher, so I just removed all the other DPI's in the profile so it has nothing to switch too, but often an update will put them back in.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The only mouse you ever need

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech hit gold with the G502 almost a decade ago and it shows today. This is the only mouse youll ever need to buy because of its price and ultimately how it feels to use. 10/10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic review of the Logitech G502 HERO. Your insights on its value and user experience are appreciated. The G502 HERO's enduring popularity reflects its quality and design.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Weight option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel works well the weight option is great for a gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Logitech M502 - Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liking the mouse so far, great response and comfy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitek gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a longtime fan and customer of Best Buy. The guy that helped me was great! No kidding. Enthusiastic, savvy, and fun to work with. I don't know how to add an image below, but there is a photo of it above.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're a longtime Best Buy customer! We're thrilled that you're enjoying the G502 HERO and that you had such a great experience with the salesperson who helped you. Thanks for the feedback! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouses ever! I love the weights it gives you and that you can customize it to exactly how much works best for you.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO mouse! We’re delighted to hear that you love the customizable weights and appreciate the personalized experience.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming mouse. It is very responsive and has a lot of programmable buttons. Its weight is also configurable so you can suit it to your needs. My only gripe is with the wheel: the material it is covered with is quite slick so if your hands are dry or your fingerprints are not baby-soft, it tends to slip while trying to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality mouse and easily customized to the color you want

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse feels great with the adjustable weights and precise

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Mouse. I’m new to PC Gaming and I am truly enjoying especially the fact I can add the weights into the mouse so it’s heavier.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 Hero! We're glad to hear that you're enjoying your new gaming mouse and that the customizable weight system is making a difference in your gameplay. We appreciate you taking the time to share your experience.

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Mouse is cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It changes color. Has these little weights for custom feel. Very cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a nice, large mouse to replace an older mouse I had. This is genuinely the best mouse I have ever owned, hands down. The only reason I gave it 4 stars instead of a perfect 5 is that the scroll wheel notches feel flimsy, which isn't a huge deal since the unlocked scroll wheel is a million times better (and more fun) anyway!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Razer Death Adder Elite before this. It worked well, but didn’t fit nice in my hand. After trying out a few that I could get my hands on in the store, this one felt the best. Performance wise it doesn’t seem much different, but the feel is where it’s at. Also, it comes with weights that you can put inside it if you feel that it’s to light. The software for it is really good as well.

    I would recommend this to a friend