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Customer reviews

Rating 4.7 out of 5 stars with 7556 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 7,556 reviews
  • Rated 5 out of 5 stars

    Great Mouse for Gaming!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this mouse and the way it feels in my hand. It fits perfectly and has great buttons on the side of the mouse that you can set to be any control you want. I personally really like that the scroll wheel has a toggle switch that can go from freely spinning or to a more set scroll. Overall, I love my new mouse and it is perfect for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Rumors Are True.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rumors are true, this is the only mouse you will ever need. Unless you have tiny tiny hands. It's accurate, fast, and appears to last forever with heavy abuse. Battery life is also great on the wireless version, I own both. They are both amazeballs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming mouse with pretty high DPI. Fits nicely in my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AutoCAD Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for doing my work with AutoCAD. I highly recommend for anyone who needs multiple action buttons in their mouse for work or gameplay.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! The G502 HERO's precision and customizability make it a great choice not just for gaming, but for detail-oriented work like AutoCAD too. We appreciate you recommending it for professional applications!

  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this mouse for a few months now and I still love it and have had no malfunctions or issues. You can change the color of the light that it emits. My only gripe -- the lack of a rubber scroll wheel for good, scrolling traction. It's too slick for me but I guess I got used to it. Just need to add a little extra finger pressure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gaming mouse. It’s on the heavier side but nothing too crazy. I love the fact that you are able to customize all buttons on the mouse on the Logitech app and customize to your liking. It also has game sync meaning that if you open up a certain game it will automatically switch to that profile and use your custom button options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price and works well. Recommended if you want a good mouse but don't spend 200 dollars on it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the positive feedback! We're glad the Logitech G502 HERO is a good value for you and meets your gaming needs. Enjoy your improved gameplay!

  • Rated 4 out of 5 stars

    Mostly good mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Good overall build quality Decent amount of customization and buttons available Has all the usual things like DPI switch and such On the more affordable side for a gaming mouse Cons: The mouse wheel is in my opinion way too loose and easy to over scroll. I guess that is necessary to allow mouse wheel left and right commands to be a thing (they aren't in basic mice) but it still feels too much. Other (more expensive) mice have better weight and customization features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    16000dpi - NOT 25K (but otherwise nice)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse itself is good for what it really is, but Best Buy has a typo (I hope...as opposed to a misrepresentation) in the specs. My son specifically choose this because it says "Maximum Sensitivity: 25600 dots per inch" in the specs, but the actual max is 16000 dpi, per the packaging. On the upside, he loves the look, feel, scroll wheel & especially the thumb rest. He is disappointed about the dpi, but it's still a big improvement over his last mouse, so he's a happy gamer overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually have two of these. One for gaming and one for work use. If you don't mind a wired mouse, this is a great choice when it comes to options and price

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's a great endorsement of the Logitech G502! It's impressive that you find it versatile enough for both gaming and work. The combination of customization options and affordability definitely makes it a strong choice.

  • Rated 5 out of 5 stars

    Overall A Great Mouse For The Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is a Great Mouse For Gaming And Everyday Use. This Device Has Onboard Memory And/Or Can Also Be Customized To Your Liking With The Logitech G Hub Software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Just Works

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best mice for its value, and even though i probably should go for lighter mice, i actually prefer them heavier so the option for adding/removing weights is good for someone like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always my go-to.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always my go-to. Lightweight and the software makes it super customizable. Feels precise in game and consistent across a variety of games.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the detailed feedback! It's great to hear the G502 HERO is still your go-to mouse. The customization options and consistent performance across games are definitely strengths. We always love to hear about gamers who rely on Logitech gear!

  • Rated 5 out of 5 stars

    Excellent Mouse! A+

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse! I have used this mouse for several years now with no issues. This was a second purchase for my kiddo. Highly recommend! Very comfortable and reliable. We play video games a lot and preferred mostly wired devices especially with mice. Message if any questions. Take care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go-to workhorse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my go-to mouse for a while now. Once the old one broke (after 3+ years of hard use) I did not hesitate to replace it with the exact same model. Would absolutely recommend this workhorse of a mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has excellent grip, functions and durability. It’s made perfect for my son that has big hands. He loves the color and the overall quality of the gaming mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mouse!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very well known in the PC gaming community as there are several pro gamers and streamers that use it. The mouse is a tad bit heavier than other mice but to me it is not a big deal. The mouse side buttons are placed in a nice position where my thumb can reach. Overall, I would recommend this mouse as it is of good quality and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse does everything it needs to do at a good price

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad you're finding it to be an excellent mouse at a great price and that it meets all your gaming needs. Thank you for sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, lasted since I bought it and have yet to replace it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech - G502 HERO. We're delighted to hear that it has been a durable and reliable companion for you. We strive to create products that stand the test of time. Logitech

  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool. I have been using this mouse since 2018 and have never changed it because it is really easy to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the great feedback! We're thrilled to hear how easy the G502 HERO mouse is to use, especially after enjoying it since 2018. We appreciate you sharing your positive experience! Logitech