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Customer Ratings & Reviews

$437.08

Customer reviews

Rating 4.7 out of 5 stars with 7620 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 7,620 reviews
  • Rated 5 out of 5 stars

    All Around Champion.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well with a larger hand and feels very precise. The buttons by left click don't get in the way but are still useful if needed. Endless scroll wheel is also way too fun.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    5 year mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one in 2014, one in 2019, and another in 2023. They have lasted through countless hours of LoL, CoD, and many MMORPGs. Never cleaned the mouse once, or took care of them, and they lasted great for the 5 years I had each. Will probably buy another in 5 more years. We'll see.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse for a lower price. This works well for gaming & costs less!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech - G502 HERO! We're glad you're enjoying its performance at a great price point. We hope it continues to enhance your gaming experience. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great overall mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you need it too. Excellent for multiple games. Have on for my desktop and Laptop.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that your G502 HERO is performing excellently across multiple games on both your desktop and laptop. Thank you for choosing Logitech G!

  • Rated 5 out of 5 stars

    Cheap and amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A staple of any gamer on this planet. Been using this for a while after moving away from my old ROCCAT kova. Logitech's software is unbeatable in terms of ease of use and the amount of stuff you can set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best feature use for palm users

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommended this gaming mouse. If you are palm instead of claw user. This is great. really ergonomic and has great features such as scroll, either you can free scroll or use the ratchet scroll. Logitech has been great warranty customer service too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Top of the line mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome for the money, wouldn’t want another one it’s works perfect for me

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO! We're thrilled to hear that you're so satisfied with its performance and that you believe it offers excellent value for the price. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    gud mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, got it for my best friend, now he can actually play the games right

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad it's helping your best friend play games effectively. Thanks for sharing! Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    The Mouse King

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 has long been the best mouse in the business, in my opinion. It's comfortable movement is accurate, DPI adjustment is simple. The braided cord means I have less to worry about. This mouse is the best there is. The build quality is second to none, and it's got RGB so you can be better at your games. What's not to love?

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your review and are thrilled to hear the product is performing as expected. Thanks for choosing Logitech. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent Mouse! A+

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse! I have used this mouse for several years now with no issues. This was a second purchase for my kiddo. Highly recommend! Very comfortable and reliable. We play video games a lot and preferred mostly wired devices especially with mice. Message if any questions. Take care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its sweet!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda heavy. Super nice. Tons of buttons. Fits my big hand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Appreciate the feedback on the weight and button count. It's designed for those who prefer a solid, feature-rich mouse. We're glad it fits your hand well. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, worthwhile purchase. Smooth like butter.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're finding the G502 HERO just as 'smooth like butter' as its wireless counterpart! It's great to know you're enjoying the performance and that it's a worthwhile purchase. Thanks for your feedback! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several of this mouse on different computers and love it. With the added weights it moves smoothly and feels great.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the G502 Hero mouse. We're glad to hear that you've had a positive experience with it on multiple computers. Your feedback is valuable to us as we continue to improve our products.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Rumors Are True.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rumors are true, this is the only mouse you will ever need. Unless you have tiny tiny hands. It's accurate, fast, and appears to last forever with heavy abuse. Battery life is also great on the wireless version, I own both. They are both amazeballs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid classic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my original 502. Didnt need it but it was on sale and my old one is 5 years old. Figuring eventually it may go… I ordered this new one. Apparently my older one was a special edition model because on this new one the scroll wheel appears cheaper and the braided cable is now a regular rubber one. They dont appear to affect performance however cosmetically it appears cheaper. I paid the same for both and probably wouldn’t purchase this again if it werent on sale. Perhaps if this lasts, in 5 years ill upgrade and get the wireless one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience with the Logitech G502 HERO. It's great to hear that you've been happy with the overall performance of your original 502, even after five years of use.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Mouse ive had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used a few mice before such as Razer Deathadder, even a G305 LS, and this mouse has been really comfortable and feels really smooth. love it !

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Great review! The Logitech G502 HERO seems to be a popular choice for those looking for a high-performance gaming mouse.

  • Rated 5 out of 5 stars

    Great starter mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this has been a great starter mouse the feel is amazing for larger hands the hot bottons make this a great asset to play games more so than a basic mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear the G502 feels great in your hands and that the programmable buttons are enhancing your gameplay. It's designed to provide comfort and control for an immersive gaming experience.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fantastic, smooth mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for a few weeks now but absolutely loving this mouse. You can add weights to it if it feels too light but just adding two for me made it thr perfect weight and super smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Cord Not an Issue for Me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a skeptical about using a corded mouse again, but i don't even notice the cord. Love the thunbrest on this mouse. Works extremely well and is comfortable in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works well on my Mac Studio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on my Mac Studio. Tha app makes it possible to configure it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for taking the time to leave a review, we are delighted that the G502 hero mouse is working well with your MAC studio and we are happy to hear that the G Hub is allowing you to customize and manage your mouse, prefered settings and features. Cheers to smooth scrolling and great tracking. Logitech