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Customer Ratings & Reviews

$437.08

Customer reviews

Rating 4.7 out of 5 stars with 7620 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 7,620 reviews
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Brick ahh mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bulky! If you think you have big hands, you are used to heavy mouse I would still suggest taking your time making the decision. Its a good design and all but its bulky and there are a lot better option available in the market

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know about the G502 HERO's size. We understand it might be bulkier than expected for some users.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this mouse. Then liquid damage happen. I went to bestbuy and for a Corisar mouse. After 20 mins of Game play I went back to BB and bought this same mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech - G502 HERO Wired Optical Gaming Mouse wi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new mouse so I bought the Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting because of the good reviews. I am thankful for everyone that reviewed the mouse because we absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Honest review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product and I def would recommend it is smooth and the weights add a great feel. I am a bigger guy with large hands, and this mouse makes me feel like I’m going to toss my mouse across the room lol.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price good quality awesome works good with fps shooters

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech - G502 HERO! We're glad to hear that you're enjoying its performance, especially in FPS games. We appreciate your feedback and hope you continue to enjoy gaming with the mouse. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    You will not regret.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for those who like a heavy mouse, very precise.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech - G502 HERO! We're glad you're enjoying its precision. The HERO sensor is designed for exceptional accuracy and responsiveness. We hope you continue to experience a great gaming advantage. Logitech

  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Good Enough Love the Macro Buttons

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of macro buttons that are great for gaming. Price wasn't bad either. Only issue is the software you use to program the macro buttons. It's a nightmare.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse. We're glad you enjoy the macro buttons and the overall value of the product. We apologize for the inconvenience caused by the software. We'll continue to work on improving our software to provide a better user experience.

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well made and designed product. Everything about this mouse screams it is certainly high quality. The mouse smoothly glides on any surface. It would get 5 stars if the ergonomics were better. Wish it was less narrow and had a higher arch. I am an advanced technology user who is a serious gamer. I bought this mouse to use with a Mac laptop. Logitech is the only company that makes software that works with macOS. (Razer does not)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work and gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great for gaming and work. The ability to set multiple profiles for each game is a time saver. I even have one set up for work since I do a lot of copy and paste work for data work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Mouse.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Mouse. So good I bought another one when I accidentally smashed my last one. Perfect amount of extra buttons for fps games and they can all be reprogrammed. Much better than my previous Razer mouse and the software doesn't have to be on to use my dpi profiles either. Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great balance for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few different mouses that I’ve used for gaming and this one might be my very favorite. Great DPI customization option, easy to control RGB controls, and the adjustable weights is brilliant. I tend to like a heavier mouse and it helps keep me nice and steady. Logitech hit a home run with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Everything works perfectly. Really comfortable in your hand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know! We're happy to hear you're finding the G502 HERO to be a comfortable and effective gaming mouse. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best gaming mouse I’ve ever used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse feels so smooth in my hand while gaming. The little ledge for your thumb is super comfortable and makes quick movements feel easier. No strain on my wrist and fingers, I’ve never felt particularly sore after a gaming session. Cant ask for anything else from a mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to PC gaming and this is my first mouse. Feels great in my hand and although it has minimal rgb lighting effects, it looks cool with or without it! Has a cool button to set a custom DPI setting while holding it and can easily change to other DPI setting with simple button press!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good quality mouse for the price!! We have enjoyed having it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for taking the time to share your positive experience with the Logitech G502 HERO Wired Optical Gaming Mouse! Logitech

  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get a gaming mouse, since I am gaming more. Love this mouse. Very comfortable easy programing. I like the wired version I think wireless is to expensive, 3x the cost. It's not like I walkaround the house with the mouse or keyboard in hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this mouse for 8+ years and never broke. Just got a new one cause the padding had been worn out from use but this product is indestructible.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's impressive! The Logitech G502 is known for its durability, and it sounds like yours definitely lived up to the reputation.

  • Rated 5 out of 5 stars

    Excellent Gaming Mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m brand new to the PC gaming world, and this is my first gaming mouse purchase. The weights to tune the mouse weight is amazing! Tuning and adjusting the dpi is extremely easy, especially for a beginner like myself. I’m very happy with this purchase and have already recommended this to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good reliable mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A reliable mouse for any usage. It fits well for those with big hands.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for sharing your experience with the Logitech G502 HERO! We truly appreciate your thoughtful feedback and are glad it meets your needs perfectly. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Long lasting Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, had another one but ended up breaking after 4 years which is great durability to withstand for so long.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks for the kind words about the G502 HERO. We're glad to hear you got four years out of yours - that's fantastic! We design our products to be durable and reliable, and it sounds like yours definitely lived up to that.