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Customer Ratings & Reviews

$437.08

Customer reviews

Rating 4.7 out of 5 stars with 7620 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

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95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 7,620 reviews
  • Rated 5 out of 5 stars

    Logitech FTW.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son to get over to keyboard and mouse. The feel, value and customization of this mouse it top tier. Logitech makes a solid reliable product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I really enjoyed this mouse outside of the design. The design grew on me though and I really love it. The Logitech Gaming Software made it easy to set up, and the two options on the scroll wheel are really cool. The only issue I have are all the buttons that I need to figure out how to use lol

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great for a beginner like me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one that seemed to have already some damage (dirt/gunk on it) but Best Buy was great with allowing me to exchange it for a new one. Love that it can be customized with the Logitech app. Great affordable beginner gaming mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Very nice gaming mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HERO 16K sensor Delivers precision tracking up to 16,000 DPI with zero smoothing, filtering, or acceleration. LIGHTSYNC RGB Provides fully customizable RGB lighting that can also synchronizes with your gameplay. Optical technology LED lights scan the surface beneath the mouse to detect movement with a fair amount of accuracy, suitable for everyday computing and browsing. Mechanical switch button tensioning For a crisp, clean click feel with rapid click feedback. 11 programmable buttons Give you fully customizable control over your gameplay. Adjustable weights Arrange up to five 3.6g weights for personalized weight and balance configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A great mouse!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third mouse that I’ve bought because I love it so much. I have one for my desktop, one for my computer at work and another that I travel with for my laptop. I love all the programmable buttons and the weights that allow you to make it as heavy or light as you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplistic mouse for office work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a mouse for work but not a super complicated one. This is the one, just a few minutes of testing the preset buttons and hardly need to adjust setting for it. Love I can adjust my DPI with a few clicks. Very simple and easy to first use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and it sturdy which we need for our son who likes to destroy his mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad to hear the G502 HERO is holding up well and providing the sturdiness your son needs—it’s great to know it’s meeting your family’s expectations. Logitech

  • Rated 5 out of 5 stars

    Everything I want, everything I need!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, great software, excellent for gaming. This flagship has been used by me, previous gens of course, for over a decade!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      G502 Hero: Great wired gaming mouse for you (and gamers in general) since you've liked it for years! Pros: super precise, tons of buttons to customize, comfy grip. Cons: wired (no freedom!), kinda heavy, buttons galore might be overwhelming.

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    For x-mas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for Christmas and she loves this mouse! She cannot get enough. Momma… Momma…. Come look at my dragons!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We're glad your daughter is enjoying the G502. It's designed to enhance the gaming experience. Keep the awesome moments coming!

  • Rated 5 out of 5 stars

    Logitech G502 mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse love the speed and the colors really easy to use all the buttons on the mouse are easy and dpi is very easy to change from the mouse plus fun colors

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So nice I bought it twice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this mouse years ago for primary computer. I like it so much I bought it for everyday use as well. GREAT bang for your buck. No need to buy anything pricier.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming mouse in terms of value and pricing you drfinitely cannot beat this esprcislly on sale which is quite often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, natural spacing on buttons, effortless. I had used 3 Corsair mice before switching to logi. I liked the corsairs for the available buttons but was never really comfortable using the mouse. This mouse is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! Very accurate and lots of programmable buttons. I never thought I'd replace my trusty MX500 series but I think this has done it! Adjustable sensitivity for switching between movement and sniping via a scope, very responsive buttons, it's a winner!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing the exact same mouse that I used throughout college. Love the adjustable weight and feel of it and didn’t want to chance getting something else that wouldn’t live up to the expectations set by this mouse. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Oldie but goldie

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The classic of gaming mouse. Nice weight adjustment if you want a heavy mouse. Great for gaming and a starter mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We appreciate you calling it a classic and highlighting its weight adjustability, making it a great option for gamers who prefer a heavier mouse.

  • Rated 5 out of 5 stars

    Great mouse, quite versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to gaming. This mouse has a lot of flexibility. I haven't changed the button settings, but I like that you can easily choose the sensitivity of the mouse to match your level of gaming skills. We liked it so much that have 4 of these in our household, one for each gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a lot of mice before settling on the G502 Hero. I have larger hands and can rest on this mouse easily and all the buttons are right where I can reach them easily.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best mouse I’ve Owned

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great in my hands. At first I was worried it was going to be too small for my larger hands. It has the buttons I need for FPS games and let’s me change my dpi when I need too. The scroll mouse wheel is amazing and I love it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable and high quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective mouse for a reasonable price. This is a good mouse. I bought this for my kid and ended up buying one for mysel too.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your thoughtful review of the Logitech G502 HERO. We're delighted to hear that you find it to be an effective and enjoyable mouse.