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Customer Ratings & Reviews

$437.08

Customer reviews

Rating 4.7 out of 5 stars with 7620 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 7,620 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable and high quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective mouse for a reasonable price. This is a good mouse. I bought this for my kid and ended up buying one for mysel too.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your thoughtful review of the Logitech G502 HERO. We're delighted to hear that you find it to be an effective and enjoyable mouse.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired mouse with lots of programming buttons. The adjustable weight of the mouse is a nice feature to have as well. Works seamlessly through the Logitech software to control lighting with other devices. Braided jacket on cable promises extended use life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Get this mouse now while on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse for a second time simply because the amazing deal it’s at right now for under 40 bucks. Logitech makes some very capable pointing deceives and keyboards and this is no exception. With the free software you are able to set up different user profiles for your mouse settings depending on the game you want to play. This allows you to make very fast sensitivity changes on the fly. I love the magnets on this mouse it allows me to customize the weight of the mouse itself as I like them more on the heavier side. Very good quality and 100% would recommend don’t think about it just get it. Especially if it’s on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light-weight, fast, accurate. The wireless version is perfect!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback! We're glad you're enjoying the G502 HERO. If you're interested in a wireless option, we invite you to explore the G502 LIGHTSPEED. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mighty mouse !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought another for a new computer build and it doesn't disappoint , this mouse lives its name !

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's truly awesome! We're delighted to hear about your amazing experience with the G502 HERO and we’re really grateful you taking the time to share your feedback with us. At Logitech, our goal is to ensure that our customers enjoy our products as much as we do. Thanks so much!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse and exactly what I needed was the most recommended mouse on the internet

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the G502 mouse! We're so glad that it's been the perfect fit for your needs. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience.

  • Rated 5 out of 5 stars

    Smooth sailing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feeling mouse & worth it! The little cylinder spin smooth & fast..paying a tad more on gaming equipment makes a difference!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Very customizable for the weight and not a mad price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO mouse! We're glad to hear that you appreciate its customization options and performance. We appreciate you taking the time to share your experience.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, dont have any complaints!!!!!!!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic review of the Logitech - G502 HERO! We're delighted to hear that you're completely satisfied with its performance. We appreciate your business and hope you continue to enjoy using it for years to come. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Greta value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse, I love the ability to change the weight, my first one last 3 1/2 years this is my second one. Awesome mouse for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Best wired mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and feel. Some buttons are hard to hit but love how you could customize it all even the RGB logo. Got this because can’t live without their scroll wheel which can be adjusted with button on the fly. The weights are pretty nice and allow some nice fine tuning for feel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse, good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these. One is a spare. One middle mouse button stopped working after some heavy gaming using it. I think aside from left/right main buttons the other buttons aren't as durable. Other quality is excellent. Software is excellent (I use logitech gaming software, not the newer). Programmability is excellent. I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great best mouse ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it when I was first coming into the pc world not knowing much of anything nor doing any research of knowing what’s the best or not the best but I figured it out for myself that it was great even bought the g502 hero SE for my girlfriend and she loves it as well

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming mouse is very good. You can adjust the weight of it by removing these little steels inside.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO! We're glad to hear that you're enjoying the adjustable weight system. It's designed to let you customize your mouse experience based on your personal preference.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, side buttons responsive and nice and weighty for desktop navigation and gaming in general.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO mouse! We're glad to hear that you're enjoying the responsive side buttons and the comfortable weight for both desktop navigation and gaming.

  • Pros mentioned:
    Price, Weight

    Rated 4 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse at great price expected more provraming wise. Love the weights.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, easy to install and works perfectly, recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your positive feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad to hear that you're enjoying the ease of use and performance of this mouse. Thank you for choosing Logitech!

  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good mouse. Im not sure if you can get any better mouses for a first mouse. This one was great and I feel like its only for those who play casual games/non-competive. I recommend it for big hands. Though I'd thought it would have more RGB on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse for the money, period.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better for tripple the money. Logitech has the best ergonomics and the button layout is perfect. Best replacement I’ve found to Mad Cats Rat mouse if you were a fan of those.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, love the ergonomic shape. Lots of buttons to customize, more so on PC than console though. The app also works well to customize DPI settings for each individual game. Had it for about 1 year now, no problems.

    I would recommend this to a friend