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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7558 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 7,558 reviews
  • Rated 5 out of 5 stars

    Really nice cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable on this mouse feels so premium, it comes with weights that you can put inside the mouse but I haven’t figured out how to do that yet. The mouse feels really nice in the palm of your hand, a little slippery but nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the mouse! It’s sleek and comes with many metal weights to adjust the mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Absolutely! The Logitech G502 sounds like the perfect fit for you! It combines the design and functionality that many gamers love.

  • Rated 4 out of 5 stars

    My favorite mouse right now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For gaming and everyday use, I love this mouse. My previous favorite was the Steelseries 310 so I thought the 600 would be even better but it wasn't, it was worse to me. The only drawback to the G502 is the touchy buttons next to the thumb, which I turned off in Logitech's software. I docked 1/2 star for that. If you have a bigger hand and want a mouse you can add heft to, this is the one you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend With the 5 buttons on the side as well as the left, right and middle click on the wheel. I rarely have to take my fingers off WASD, which improves reaction timing leading to better movement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse for avid gamers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has multiple programmable buttons & sensitivity levels and is perfect for many FPS, crafting, and horde games. I mainly use it for R6 Siege and it works like a charm. Probably one of the better options for the price. It definitely does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one of these and fell in love. I play games but I spend half of my day on my mouse detailing steel. This mouse has adjustable balance and is massively programmable. Very comfortable. I ended up buying another one so I have one at the office and one at home3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. Dpi is awesome and allows for some awesome gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Thanks for letting us know about your experience with the Logitech G502 HERO! We appreciate you considering it a great value and mentioning that the DPI is awesome for gaming. Feedback like yours helps us understand what gamers are looking for in a mouse.

  • Rated 5 out of 5 stars

    I love the adjustable weight!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on a wry strict budget when it comes to games. I needed a decent mouse, with a cable, (I forget to charge stuff a lot), and nothing more than $40 was the limit. I’m so happy I found this mouse. I tried the same one, but it was more expensive. The only difference I could find was the white coloring on the mouse. The weights to adjust how heavy the mouse can be is a big plus! It’s super comfortable, too. That’s why I wanted this series. I got the mouse for $20, so I have money for candy! Just don’t tell my wife about the candy. I didn’t want to share it with her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Tarkov mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I feel like you’re getting what you’re buying. A good quality mouse with a few buttons on the side to make key binds that’ll get the job done for gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech - G502 HERO. We appreciate you highlighting the product’s value and functionality. Your satisfaction with its build quality and customizable features is important to us.

  • Rated 5 out of 5 stars

    Logitech

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother instead of myself, so far he loves it lol. I regret not getting one, he's has it for 8 months and he hasn't had any complaints about it. Just by seeing and reading all the reviews, I'd purchase this for me without a doubt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is the best. Absolutely love the additional weights you can put in and make it the perfect weight for your style. The buttons are perfectly placed where you aren't having to stretch your fingers into weird places.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works until it doesn't

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well before the scroll wheel broke. I have a friend who has gone through 3 of these with the same issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great WIRED mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew or thought that having ability to add weights to a mouse would solve problems I had been having with previous mice for years. More bells and whistles to explore! Keep working from home for pandemic interesting. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome. With the Logitech software you can control lots of features and dpi settings and control them all to meet your specific needs. Unless you need an MMO mouse with 40 buttons on it this is definitely a good choice for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse (beefy)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse if you’ve got big hands and don’t mind a hefty mouse. Probably wouldn’t recommend for fps games because of that. But it’s awesome for everything else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Weight customization is very nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Gaming mouse. For being new to keyboard & mouse use, this at first felt a little clunky and the many different buttons felt a little confusing for my hand, but as I've gotten used to it I appreciate the ergonomics. still learning and adapting. The best part of the mouse is customizing the weight of the mouse with the added weights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use for Xbox series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first and only mouse, but simply the best. Perfect fit includes weighs if needed super smooth responsive. Definitely recommend! For anyone asking, I play on XBOX SERIES X and it’s perfect. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super responsive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super responsive and easy to use and works very well in Fortnite.excellent

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great review! It's clear that you're a big fan of the Logitech G502. I'm glad to hear that it's been a positive experience for you, especially for gaming Fortnite. The G502 certainly seems like a great option for gamers looking for a high-performance mouse.

  • Rated 5 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter, age 10, and she loves it. She plays a lot of Minecraft games and wanted it for that. She wanted it when we bought it, but agreed to let me wrap up the empty box for her to open at Christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feeling mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic mouse with good upgrades for the price. I’ve used this series for a long time and it just feels comfortable in my palm.

    I would recommend this to a friend