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Customer Ratings & Reviews

$437.08

Customer reviews

Rating 4.7 out of 5 stars with 7620 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 7,620 reviews
  • Rated 4 out of 5 stars

    I see why so many people like this mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming mouse, I was iffy about it at first because I’m used to lightweight mouses but the quick and easy dpi-changing buttons are pretty reliable and I can make up for the lag in movement with being able to change the dpi settings quickly. Only cons are that the app is somewhat frustrating to use, maybe I’m just getting old idk

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Yo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product and I recommend people with big hands should buy it because if your hands are small, you can't hold it at all, and this is not suitable for playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bang for buck mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great mouse that I bought one for me and another one for a family member.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you and a family member are enjoying your G502 HERO mice! The G502 has been a fan favorite for years, and we're glad to know it's still delivering exceptional performance and comfort.

  • Rated 5 out of 5 stars

    Nice fit to the hand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse primarily because I have large hands with long fingers, and the elongated buttons mean this mouse fits my hand much better than most -- and I'm quite happy with it so far. I do like the switch to free up the scroll wheel as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feel, not too heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all the extra buttons are pretty nice, I had a G603 for the longest time and it just kinda wore out on me so it was time for an upgrade. the sensitivity changes from the logitech hub are great. I usually play at around 8000 dpi on most games.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great feeling mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic mouse with good upgrades for the price. I’ve used this series for a long time and it just feels comfortable in my palm.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Second one I've bought. Wired, yeah, but that's fine. Can add weight, easy to use, smooth movement, and solid clicks. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I See Why Its One of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a SteelSeries Rivel 700, an ok mouse, but man this mouse is great, very nice buttons, excellent grip shape and well placed Extra G keys. The Hero Sensor seems to be very very accurate and tracks perfectly. Over all 9/10. Cant go wrong with it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a really nice gaming mouse, very comfortable. I using to plat fortnite and dont have any concerns

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great first gaming mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel. Seems like it will last. Nice optical wheel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very high quality mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have large hands so the thumb button is a little weird to not press on accident, but I got used to it in about a week. The clicks are satisfying and the scroll wheel feels high quality. Very great value mouse for only 50 bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse makes it so much easier to game and with he other buttons makes my gaming better

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the Logitech G502 HERO. We appreciate you highlighting the positive impact it has on your gaming performance. The G502 HERO's programmability is a key feature that empowers gamers, and we're glad you're finding it advantageous.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    It works excellent for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mouse hands down for gaming! The removable weights make it adaptable for most anyone! I prefer them in! The button settings are a must and have upped my gaming skills! The dollar amount is a little up there, but well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Durable and Long Lasting

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid wanted this mouse specifically after doing lots of research on a mouse he really wanted. It was on sale when we purchased it, he loves it. Almost 2 years and still works great. Lightweight, click speed and scroll speed are wonderful, he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome Mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Logitech is the best at Mice and Speakers. This particular mouse I am on my second one. Use it every day. Love the weights. Can set it up however you want. When I wear this one out I will go to my third.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great function but complicated controls

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of buttons, weights customizable and comes with a small case for the weights, but it is not clear from initial design which buttons control speed of dpi and the side light sensitivity.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse for gaming and every day use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the endless scroll and build quality of this mouse. The extra weight you can add to the bottom of this mouse gives it a solid feeling in the hand. If you are a gamer or on a computer for multiple hours a day this is a must buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is perfect for precise aiming. The weight system is awesome. The software is the real prize. It comes with preloaded button assignments for many popular games. ...and this isn't even the high-end version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DPI is good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super solid mouse for just about anything, DPI measures have a good balance too

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We're happy to hear the G502 HERO is a reliable mouse for various uses. Its range of DPI settings allows for customization to your preferences.

  • Rated 4 out of 5 stars

    Good Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good mouse. I would recommend it for gaming. It responds quickly.

    I would recommend this to a friend