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Customer Ratings & Reviews

$437.08

Customer reviews

Rating 4.7 out of 5 stars with 7621 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, adjustable weight, and comfortable feel. They also appreciate its controllable RGB lighting, reasonable price, numerous and extra buttons, adjustable DPI, and functional scroll wheel. Conversely, some customers find its size to be small and its software to be poor. A few also express preferences or concerns regarding wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 7,620 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hero is the perfect size and shape for my work as a cad tech. Best of all, I don't get hand cramps when drawing long periods at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight for a mouse with this many customizable buttons. Happy with the purchase!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear the G502 HERO's weight doesn't slow you down! It's great to know you're enjoying the customization options at your fingertips. Happy gaming!

  • Rated 5 out of 5 stars

    Alex’s new mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He was with me and picked it out. He loves the ease of using it, the middle roller part and how it feels in his hand, and especially how quickly it reacts to the games he uses it with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly What I Was Looking for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a friend, great size and ergonomic feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my hand like a glove and very easy to use. Attaches well to my dicking station

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback on the G502 HERO Wired Optical Gaming Mouse. We're glad you find it comfortable and easy to use. We appreciate your understanding about the "dicking station" reference and will ensure that our responses are appropriate for all audiences.

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good enough

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my son. Price was reasonable as well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! The Logitech G502 HERO is a popular choice among gamers for its precision and comfort. It's great that your son is enjoying it and that you were able to get it at a good price.

  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the hero g502. It has worked for me for a few years now

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      hat's awesome to hear! The Logitech G502 Hero is a fantastic choice, and it's no surprise you've loved it for years. It's a very well-regarded mouse for a reason.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable Mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very comfortable. I also like the ability to drop DPI values when holding a button in for the period of time you need the "slow movement" on a page. It moves like a more expensive mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse in existence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse. I only needed a new one because my previous G502 had lived a full life. 10/10 recommend this mouse for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is perfect. Does what its supposed to. I am happy!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear your experience has been positive. Your feedback helps us stay focused on what matters most—our users. Thanks for supporting Logitech! Logitech

  • Rated 5 out of 5 stars

    Cost to performance king

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this might be the best gaming mouse available. 16000dpi. Tons of adjustable settings and mappable buttons with solid build quality. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and good overall sound quality in the clicks good grip and very nice scroll wheel

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Mouse... BUT Makes Annoying Noise!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functions are great! However, after daily use for work after a week or so, it started making a "vibrating spring" sound on the left clicker when released. The noise gets super annoying, and I can't figure out if this is normal. Gamers might find it more annoying than a guy like me who uses it for work.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know about your experience with the Logitech - G502 HERO Wired Optical Gaming Mouse . We’ll pass this along to our product team, and our support team would be happy to assist you further at socialcare@logitech.com Logitech

  • Rated 5 out of 5 stars

    Good Mouse with programmable buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse arrived in good condition. Works great . Had premium fell when using it . I like that ghub software is available in Mac. Using this mouse for productivity purposes

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic feedback! We're glad to hear the G502 HERO SE is enhancing your productivity on Mac with its premium feel and G HUB software. We appreciate you sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    Best Mouse I used in a while

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse last me for a long time, I love the way my hand sits on the mouse and the feel for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my husband to use for mostly playing mms. He has loved it. HE especially loves that there are several customization buttons that he can set for specific games he is playing. The software interface is very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is great for gaming. Very reactive and easy use for small hands. I bought this for my grandson and he really likes it. He has been able to program the buttons to his liking. It also has weights that can be added to customize even more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Mouse. It moves very easily. No mouse pad needed. My son preferred this to a wireless mouse as he get frustrated when the batteries run low. Ergonomic design allows for easy usage and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Care for joints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for gaming and easy in the joints. Last a long time and the price was just right!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse good price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech makes a great mouse. Long enough cord, weights to adjust how heavy you like your mouse. I really like the software that goes with Logitech products to customize dpi settings and led lights.

    I would recommend this to a friend