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Customer Ratings & Reviews

$120.75

Customer reviews

Rating 4.7 out of 5 stars with 7606 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the controllable RGB lighting, reasonable price, and extra buttons. Some customers feel the mouse is small and dislike the software, while others prefer it over wireless options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 7,606 reviews
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great Mouse for gaming and general use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse might look like a 100% gaming mouse and it is BUT you can also use it for general computer use and for picture and video editing. The shape makes it comfortable to use , and it also has many buttons that you can use for many things like gaming, browsing the web (back, forth, copy paste, etc), For editing programs, etc. Once you down load the Logitech program you can edit this mouse to your hearts desire. Program all 11 to do what you want. Also change the RGB on the Logitech logo to nay color. The mouse also comes with small weights you can add to make it heavier. I never added them. The only negative is that the mouse is a bit on the heavy side. But that is all personal taste. The sensor on this mouse is excellent as well. Overall I would recommend this mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful gaming mouse, works perfectly. Would recommend to anyone.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re thrilled to hear the G502 HERO is delivering the performance you need for your setup. If you ever want to explore custom button mapping or adjust the lighting effects, our G HUB software is ready to help you dial in those settings. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll never use another mouse again. Went from a wireless Corsair Harpoon to this and the weight of the mouse alone is enough for me to keep buying it. Feels great, plenty of button mapping. Such a good mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one of these years ago. Since then, I've tried multiple other big brands. Razer and Corsair and such, and never found a mouse that felt as nice in my hand as this. Also had less issues in the two of these I've owned than any other brand. Even the Razer version of the same mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking a moment to share your experience. It’s great to know that our product is living up to your expectations and making your tasks easier. Your support means the world to us—thanks for being a Logitech customer. Logitech

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great mouse, easy to customize!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried 2-3 different gaming niceness before I landed on this one, and I’m glad that I did. This mouse is a bit smaller and a bit heavier (albeit not by much) than other gaming mice in its class. It has just the right amount of extra side buttons and you can add or remove weights in the bottom of the mouse very easily in order to dial in the weight that you want. A plus is that the scroll wheel is fully metal which gives it a nice weight and feel; additionally there’s a button below the scroll wheel that you can click that will toggle the scroll wheel from traditional “notched” scrolling to a loose “free” scrolling which makes scrolling down long web pages a breeze. The scroll wheel also can be tilted to the left or right with two additional programmable “buttons” to give you more functionality (I use these to equip frag grenades and such in FPS games more easily). If you get this mouse you MUST get the software for it in order to unlock full functionality including button programming and RGB color change options.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use, feels great, nice weight too. The optional weights you can insert in the base are a nice touch. G HUB software is nice, And Lightsync is pretty awesome. Looks great with my G815!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Why would you even need anything else?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is absolutely perfect for me, with adjustable dpi and some extra programmable buttons there is nothing else I need. Its also extremely comfortable in my hand and the freespinning wheel option is so much fun to just play with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouses with great software and buttons come in clutch

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s great to hear your experience has been positive. Your feedback helps us refine and improve our products. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Rgb lighting
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    It’s a mouse it works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, I was tired of having to charge my wireless mouse and have it die while gaming so I got this one which really works with no software installed. I’m too lazy to download the controller though the default colors are fine.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a fantastic choice for gaming! Its HERO 25K sensor provides precise tracking up to 25,600 DPI, and the customizable RGB lighting adds a nice touch1. It's great that you're finding it reliable without needing to charge it constantly. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Exceeds All Of My Needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech's flagship G502 provides the ultimate gaming experience. I also use it for photo editing and office work. Has a tilt wheel that can be changed from smooth to notched scroll. The 11 customizable buttons allow me to quickly switch between tasks. The weight system can be adjusted from 121 to 139 grams and the sensor is accurate up to 16,000 DPI. The cord is thinner and less prone to snagging. Overall a great great mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is pretty great, software is not the best, but that can be worked around. Once I learned how to lock the scroll wheel, it got 100% better as a mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback on the G502 HERO! We're glad to hear you're enjoying the mouse itself, especially after getting the scroll wheel locked in. We acknowledge the software could be more intuitive and appreciate you bringing it to our attention as we're always working to improve the user experience for everyone. Logitech

  • Rated 5 out of 5 stars

    Good Mouse for Big Hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a mouse which fits large hands. This fit the bill. The extra buttons turned out to be great. Well built, highly customizable settings, all around solid mouse. Would recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear the G502 HERO has been such a great fit for you, both in terms of size and functionality! It's fantastic to know you're enjoying the extra buttons and the level of customization it offers. We appreciate you highlighting its solid build quality and your recommendation. Thanks for being a part of the Logitech G family! Logitech

  • Rated 5 out of 5 stars

    I understand why people love this mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost returned this mouse because of the scroll wheel. When I first unboxed the mouse, I thought "Wow, this fits so nicely in the hand." And when I started using the scroll wheel I thought it was broken or permanently free-spinning, which I assume is a gaming feature. Initially, I didn't like the free-spinning at all, and I almost returned the mouse because of the scroll wheel. And then I discovered the switch right below the wheel which locks it into clicky mode. Amazing. I understand why people love this mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's genuinely rewarding to hear that the G502 HERO fits so well in your hand – that ergonomic design is something our team puts a lot of effort into. We're Glad You Stayed! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the mouse so much, i got a second one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I already had the wireless version but i had another pc and wanted the same mouse. Problem is that the wireless can only be binded to one mouse so i got this one on sale. The software to use it isn’t perfect but is functional and can make many profiles for different situations and games. 11 programable buttons including macros. Def worth it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We appreciate your support and the time you took to share your thoughts. It’s great to know our product is meeting your needs. Thanks for being a loyal user. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Very good mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly comfortable and lots of flexible options depending on how heavy you want the mouse to be, or sensitive, or how smoothly the wheel scrolls! The only complaint I can think of is that a lot of the features do have a little bit of a learning curve, but for basic use, this mouse is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very nice product and would recommend ive had it for years now

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying Logitech - G502 HERO Wired Optical Gaming Mouse. We truly appreciate you taking the time to share your experience! Logitech

  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse. It has a nice thumb rest so your thumb isn’t sliding on your pad. There’s a button near your thumb which activates sniper mode, which allows you to instantly decrease the DPI so that you can hit head shots way easier. The infinite scroll of the will is probably my favorite feature. There’s a button to allow you to make it scroll one line at a time or switch it back to infinite mode. The software allows you to store multiple game profiles so you can easily switch between them. It has a nice braided cord, and you can customize the weights that goes into the bottom of the mouse and put them where you like.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear the G502 HERO is your favorite mouse! We're thrilled you appreciate the comfortable thumb rest, the helpful sniper mode, and especially the infinite scroll wheel. It's great to know the software's game profiles and the customizable weights are also valuable features for you. Thanks so much for sharing such a detailed and enthusiastic review! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this mouse because I'm planning on building a gaming rig soon, figured might as well start getting smaller stuff to lessen the blow. I've been using this mouse on my crappy laptop and even on the Xbox. This thing is so smooth lots of options to customize colors and i think you can program buttons too, haven't really messed with that. I like the feel of the track wheel and like how with the click of a button it's metered or can spin forever. it also comes with weight you can put into the bottom to change the overall weight of the mouse for personal preference. It is corded so if that's an issue I'd look towards the more expensive option but personally for me this does the job. So far happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    great mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming mouse got updated, and it is even better now. So far this mouse adds in RGB lighting effects, and higher DPI, and keeps all the other great things like the adjustable weight system and spot on comfort! Great mouse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super great mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this mouse for a little over a year and its really convienient and fits in my hand perfectly. I love the adjustable dpi on the fly. Overall: Great

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences. Logitech