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Customer Ratings & Reviews

$120.75

Customer reviews

Rating 4.7 out of 5 stars with 7606 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the controllable RGB lighting, reasonable price, and extra buttons. Some customers feel the mouse is small and dislike the software, while others prefer it over wireless options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 7,606 reviews
  • Pros mentioned:
    Comfort, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY comfortable Precise Multi function Pretty LED light Comes with optional weights for individual hand feel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Replacement for a Logitech G9x

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am replacing a Logitech G9x with the G502. While not quite as comfortable as the G9x, this mouse is very comfortable for individuals with larger hands and I value the infinite scroll wheel. It is easy to adjust the DPI settings with the software and save them as profiles. I occasionally notice a 'double click issue' where clicking the left mouse button once registers on my computer twice. It can be frustrating, but does not occur often enough to be a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope they don't discontinue this mouse. Second one I've bought and I like it a lot.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s always a pleasure to hear from satisfied users. Thanks for sharing your experience. Logitech

  • Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button programming for Online gaming superb with great ergonomics. The mouse works seamlessly with other in game screen prompts!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We’re happy to hear the product is performing well. Your support helps us keep improving. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very good wired mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the ergonomics of this mouse as well as the customizable dpi. For a lower-priced mouse this has several benefits. I also like the optional weights. For me, adding a little heft to the mouse gave me a better experience with the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse for gaming. I mainly play FPS and though many people think this g502 is too heavy for FPS, I actually prefer it - I think its mostly kids who can't move a heavy mouse. Plus the weight is adjustable (I use it with all weights though). Apart from gaming, the scroll wheel has infinite scroll option which is simply superior when browsing or reading. Logitech mouse and KBs are simply amazing and this mouse is one of their best.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse on the market. 11 buttons. Custom lighting via g-hub. Amazing mouse, even comes with weights.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Quality gaming mouse, but download its software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, this mouse feels good and is ready to use - the full suite of features, though, aren't available to you until you go to the Logitech website and install the full device software executable. That allows for the full RGB color changing, extra button action selection, and a method of altering the DPI stages for the mouse. I wish that the software installed on its own, but the extra step is easy to do with most internet connections and unlocks the full potential of this mouse. I don't use the weights for the plate on the underside of the mouse, but I know some also like those and there are enough at your disposal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Solid Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my Second G502 Mouse. This one was slightly different than the first as far as the software goes. It was slightly more confusing to set up but I did eventually figure it out. Would buy again. Hopefully they fix their ease of use in their software or have better directions. As far as quality Its great. Like I said its my second I love this mouse and prob will buy another once this one stops working years form now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse, Reasonable Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great in the hand and the buttons feel good and responsive. At least in windows 11 it is compatible through windows lighting control with ASUS Aura, although with limited controls

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear that our product is working well for you. Your review helps us understand what we’re doing right and where we can grow. Thank you for being part of the Logitech community and for taking the time to share your thoughts. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit on the heavier side of gaming mice but comfortable hand placement and glide and software

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences. Logitech

  • Rated 5 out of 5 stars

    great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has an excellent feel in the hand and is super responsive; it was a major upgrade from the stock mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re thrilled the Logitech G502 HERO delivered the responsive feel you wanted and proved to be a great upgrade. Your support is greatly appreciated! Logitech

  • Rated 5 out of 5 stars

    Good gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good gaming mouse. Fast, smooth, and offers good control for gaming. It has a comfortable design, which is great when you are gaming for a long time. The weights to personalize the feel of the mouse is interesting, but I have a problem with the cover coming off and the weights falling out. That is my only issue with this mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear you're enjoying the Logitech G502 HERO Wired Optical Gaming Mouse for its speed, smoothness, control, and comfortable design during long gaming sessions! We appreciate your feedback regarding the customizable weights and are sorry to hear about the issue with the cover and weights falling out. Logitech

  • Rated 5 out of 5 stars

    Mouse Review (AMAZING)

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse I have ever used. I love the weight exchange that you can do. It is impossibly smooth on my desk matt and have not had a single problem. The additional settings that help you tailor this mouse to be as tailored to you as it can be is phenominal.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear that you’re enjoying your Logitech device. Your feedback is a big part of what helps us grow and continue to serve our users better. Thank you for choosing Logitech and for being part of our journey. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really comfortable, just enough buttons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: - really ergonomic, I don't fault any strain after prolonged use - really premium quality and feel, the mouse wheel is aluminum - unlike a lot of gaming nice it's not tricked out with too much LED's or gaudy logos so you can even take it to work - even without installing the program the buttons have use right out of the box, like going back in Google chrome Con: - nothing I can think of, it's a really good mouse Con: - not a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 11-button ergonomic gaming mouse.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous model of this, which was basically the exact same thing with slightly redesigned button shapes, but the scroll wheel finally died after several years so I needed a quick replacement. This still has everything I need, and is the best gaming mouse I've ever used. The Logitech software is easy to use, and the mouse has 3 customizable profile settings, which can be switched with the middle button anytime you want. It has the basic L&R buttons, with a clickable & TILTING scroll wheel, which is really great since tilting wheels are becoming quite uncommon. Also, there is a button to allow freescrolling (spin the wheel and it keeps going, great for scrolling through long websites). There are 2 buttons just next to where your thumb rests, with a 3rd at the tip. Also, there are 2 more right next to the left mouse button, though they're easy to miss. The button to choose which profile you want can actually be remapped too. Also, the buttons aren't just a jumbled bunch like the many of the Razer mice, these are all perfectly located to easily reach. It's just a matter of remembering what you have mapped. Counting the scroll wheel as 3, the grand total of buttons that can be remapped is ELEVEN! The only problem I have with this model is that the wheel actually tilts too easily if you try to just click it. There's much more empty space next to it, and it's definitely a lot looser than the previous one, but it just takes time to get used to and isn't enough to lower my 5 star rating. There's also a wireless version of this, which costs an additional $100, so just go with what suits you best. I personally prefer corded ones myself because they're cheaper, and also so I don't have to worry about batteries, charging, or signal loss.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre looking for a mouse that can let you compete at a high level but dont want to break the bank this is the perfect option!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re thrilled the product is working as intended. Your feedback helps us grow. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I love this mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weighs that come with it are a big plus since I tend to prefer the mouse to be on the heavier side, the scroll release button also comes in handy when trying to scroll a slow scrolling website/software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the review! The adjustable weights on the G502 HERO sound perfect for you, allowing you to personalize the weight for optimal comfort and control during gameplay. The scroll wheel release button is another handy feature for navigating long web pages or documents. We're glad you like it!

  • Rated 5 out of 5 stars

    Perfect Mouse!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse! The wire is a little inconvenient, but the reaction speed is extremely fast! I love all the extra buttons for various uses!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We’re happy to hear the Logitech G502 HERO Wired Optical Gaming Mouse is performing well. Your support helps us keep improving. Logitech

  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had various iterations of this mouse with the original G502 being my first then i owned the proteus core and the spectrum. Logitech once again with the 502 hero have outdone themselves. The mouse is incredibly responsive, the buttons are reliable the weight is awesome and for someone with larger hands the extended left and right button are awesome, I use this mouse for anything between MMO, RPG to FPS 10/10

    I would recommend this to a friend