Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$120.75

Customer reviews

Rating 4.7 out of 5 stars with 7606 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the controllable RGB lighting, reasonable price, and extra buttons. Some customers feel the mouse is small and dislike the software, while others prefer it over wireless options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 7,606 reviews
  • Rated 4 out of 5 stars

    Decent for its price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse to replace my current mouse. It was decent enough for it's price. The material was good but it just wasn't for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse I still have it and it’s still in amazing condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mechanics

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse for gaming with a edgy and sharp design. Great mechanics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get great service at Best Buy,,this is my review wont let me send

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this mouse for streaming. Quick reaction times for those easy snipe flicks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G502 Hero mouse with RGB

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse. Works well. Nice and smooth. Long heavy duty cord

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse with no issues! Also love the lighting setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Gaming

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son had me purchase it for his gaming purposes. So far he is loving it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good mouse but no for csgo is too heavy and weird

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    G502 Mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the side buttons didnt work/un-programmable. Liked the way it felt in the hand but while playing games it would shoot/discharge weapon without me even touching the mouse. Messed with settings and still had the problem. Exchanged it at Best Buy for a Razor Deathadder mouse - was a little more expensive 10$ but worth it - Works great - no issues.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Lotter, I'm sorry to hear you've been having some issues with your G502 mouse. If you download our GHub software, you get access to the customization that you're looking for, allowing you to not only customize the lights, but the buttons as well as setting different DPI profiles.

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the investment. Its accurate and the mouse is pretty great overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse Gaming

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Mouse Gaming, my son is happy, It works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good value for money as the other devices are fairly expensive

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences. Logitech

  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, the programmable keys are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, easy to use. The sensitivity is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video games headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, used to play video games and son loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this mouse, replaced a steel series rival 600 with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the best bang for your bucks gaming mice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good gaming mouse, same defect as older versions

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second g502 hero that I've owned and they both have had the same issue. You cannot click and drag to highlight/move items, the mouse double clicks on its own with one press of the left key. Plenty of online tutorials on YouTube showing you how to resolder the board to repair it, have done it twice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gaming mouse, my kid loves it. I like the color and lights on it.

    I would recommend this to a friend