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Customer Ratings & Reviews

$120.75

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the controllable RGB lighting, reasonable price, and extra buttons. Some customers feel the mouse is small and dislike the software, while others prefer it over wireless options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 7,607 reviews
  • Rated 5 out of 5 stars

    Great presentation and great mouse in general.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse ever I have an old version of this and I keep updating it every year due to how much I love the thing.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re thrilled the product is working as intended. Your feedback helps us grow. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse at a good value.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent mouse. Good Weight options. I prefer a heavy mouse and this comes with weights that can be added to get the weight to your liking, or you can take them all out and it is fairly light if you like a light mouse. Tracking is good, you can also enable or disable the click on the scroll wheel which is a nice option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse that last years. This is my second mouse after my left click finally started giving me issues. Well worth the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good but a little overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good mouse that I use with my work computer but I'm using this iBuyPower freebie that came with my home computer right now and honestly I like it better as it is less bulky and more nimble. It would probably be cheaper if you could buy them but iBuyPower doesn't sell them separately :(. If you need advanced gaming capabilities I'm sure the G502 is the one for you but I don't do that. I should also mention that the G502 does however blow away the cheaper Logitech mouse that preceded it so that is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am starting to get into pc gaming and this mouse is just great. It feels premium and I have no complaints so far. The on board memory for different profiles is great and I especially love the scrolling part when you unlock it. It has lots of buttons that I can customize in games. Overall great gaming mouse, especially for $50 (plus tax).

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good Gamming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the few extra buttons for programming functions for games, love they put in weights to make the mouse heavier if that's is what you like. You do need to learn how to use the program to set the mouse to how you want it. I think you can also set up the buttons for individual games that is supported by the program.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    G502

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got back into computer gaming. I was going back and forth between this mouse and the Razer Deathadder v2. This mouse was just more comfortable in my hand. I really like the customization of the weight as well. The G Hero software is easy to use and setup for DPI and keybinds. It's been a great mouse to use in FPS games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse works great ! Love the feeling 10/10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mouse , feels really smooth when holding it ! Works great with the keyboard and pc

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic feedback! We’re thrilled to hear that the Logitech G502 HERO mouse delivers such smooth comfort and performance, perfectly complementing your keyboard and PC setup. Your support means a lot to us! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great quality, great price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Banging, love this mouse. So many buttons on the thing and a helpful user interface for Ghub that allows you to program each button to your heart's desire. Added weights in the base (which I thought was odd), but it does help the way you paly certain games like shooters. A few other nice features. I have purchased two of these devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G502 wired mouse Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and it's definitely a plus having all the extra buttons. Highly recommend for any potential customer.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive feedback! We're delighted to hear how easy the mouse is to use and appreciate you mentioning the extra buttons. Logitech

  • Rated 5 out of 5 stars

    It's not my old mouse, but it's just about as good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to run a Steelseries Rival 500, and since it's been discontinued Ive been looking for a replacement. For the price, this cannot be beat, it's smooth, has a good amount of buttons without being cramped, and has decent software to go with it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad to hear it's been a strong contender as a replacement for your Rival 500. It’s great to know you’re enjoying the smooth performance, thoughtful button layout, and solid software support. Logitech

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent value and performance for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent gaming mouse for a reasonable price. Is it the best? No, but for the price it works well and I like the software that comes with it so you can customize it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. We’re sorry the G502 HERO didn’t fully meet your expectations, and we appreciate your input. Logitech

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    On sale grab, pass otherwise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good mouse. Has a few problems but nothing that makes it not worth the price, at least when it was on sale for like $30. If you see it on sale grab it, pass if it’s not.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad you found value in the G502 HERO Gaming Mouse, especially at the sale price. Logitech

  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, affordable, kinda annoying with the need to use this appcto control the dpi but overall fine

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your detailed feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad to hear you find it a pretty good and affordable mouse overall, and your note about the DPI control app is valuable for us to consider for future improvements. We appreciate you taking the time to share your experience. Logitech

  • Pros mentioned:
    Price, Rgb lighting

    Rated 5 out of 5 stars

    Absolute must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love LOVE this mouse. Feels super comfortable and ergonomic to hold, plenty of programmable buttons especially good for gaming. The G Hub app is also a nice touch, for customizing colors, DPI settings, etc. Fantastic price, with other mice being $100+ this price point is hard to beat. Would absolutely recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse you can also adjust the weight of the mouse to your liking

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO! We’re glad you enjoy the customizable weight feature—it’s designed to give you the perfect feel. Logitech

  • Rated 5 out of 5 stars

    Jack of All Trades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was a constant recommendation from a friend. I feel like it lived up to what he said. This mouse does it all and it feels amazing. The scroll wheel is the standout as pushing it left or right scrolls left and right. The Logitech software lets you map a ton of stuff to it. You can also set G shift to have twice the amount of thing mapped. Very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good game mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great little mouse for some games, and even some applications, if you get your buttons set right. It didn't perform as well as I had hoped for the game i bought it for, but I honestly need a joystick for it. Overall, though, this mouse fits nice in the hands and has many functions that put it in the rank of the best mouses that ive ever bought. Oh, i love the lightning functions as well!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear your detailed feedback on the Logitech G502 HERO! It sounds like you've discovered its versatility for various games and applications when the buttons are customized effectively.

      While it didn't quite hit the mark for the specific game you bought it for (which you rightly noted might need a joystick instead), it's fantastic that you still find it fits nicely in your hands and its numerous functions rank it among the best mice you've ever purchased. And we're thrilled you love the lighting functions too! Logitech

  • Rated 4 out of 5 stars

    G502 Proteus to HERO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for my old G502 Proteus Core after several years of consistent use. The G502 HERO was an obvious choice to pick up. My only concern about it is that the HERO has a regular plastic wire cord, unlike the Proteus Core's braided cloth cable. Still, that's just a minor thing and the G502 feels just as solid and responsive as ever.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sticking with the G502 series and sharing your thoughtful comparison! We're glad the HERO continues to deliver the solid performance you’ve come to rely on. Your note about the cable is appreciated and helps us refine future designs. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for work and play, i switched from a razor gaming mouse that was pretty light weight, this mouse is much more comfortable and i like the weights you can add to get the weight you want or make it as light as possible. For me i use all of the weights provided. I use this mouse for work and gaming.

    I would recommend this to a friend