Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Black.
  • World's Best Selling Gaming Mouse* G502 World's No.1 Best Selling Gaming Mouse* Cm G502 G *Based on independent sales data in units (Dec.2016 - Dec.2019) for all the models of the G502 gaming mice aggregated from major global markets, retail channel only: CA, CN, FR, DE, ID, KR, RU, SE, TW, TH, TR, UK, US.
  • HERO 25K GAMING SENSOR logitech G502 HERO Zero Smoothing, Zero Acceleration
  • Tunable Weights G5 Logicool: From 121 to 139g, Customize with Five 3.6g Weights
  • 11 Programmable Buttons: Assign in-game, app and system commands.
  • 1. Mechanical switches 2. Left & Right Tilt 3. 16.8M LIGHTSYNC RGB 4. Dual mode scroll wheel 5. G Shift Button 6. Textured Rubber Grips
  • "Customize effects with 16.8 million colors."
  • Advanced Onboard Memory Assignments CMMANOS ... ACTIONS MACROS uM Mdd Cooe - d - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Get fully equipped to win.
  • The image features a black computer mouse with a blue light on the side, which is the Logitech G502 Hero gaming mouse. The mouse is sitting next to its box, which is also black and white. The box contains the gaming mouse and its accompanying accessories.
  • Basic game streaming upgrades. Tech Talk from The Lab. video 2 minutes 31 seconds
  • Creator Pick: Customize Your Gaming with this Incredibly Accurate Gaming Mouse video 0 minutes 18 seconds
  • Creator Pick: Upgrade Your Setup with One of the Best and Most Affordable Gaming Mice at Best Buy! video 0 minutes 24 seconds
  • Creator Pick: Level Up Your Gaming with the Logitech G503 Hero video 0 minutes 27 seconds
  • Creator Pick: I Just Found Your Next Gaming Mouse! video 0 minutes 31 seconds
  • G502 HERO Wired Optical Gaming Mouse Overview Video video 0 minutes 43 seconds

Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

Model:
910-005469
SKU:
12507430
Highly rated by customers for:
$120.75

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the overall performance, adjustable weight, and comfortable feel of this mouse. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. However, some customers feel the size is small and dislike the software. A few customers prefer a wired connection over wireless.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 7,607 reviews

  • Worth it

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I've ever had, worth the money. I dont have much experience with gaming mouses but this one is excellent.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • One of the best

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mice I have ever used. You can spend the extra money to get this wireless but personally prefer wired.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Logitech - G502 HERO SE Wired Optical Gaming Mouse

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. I like the weights, and all the functions. Now only if they could make one for lefties too...

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Stopped working all together after just a few mon

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse became unresponsive after a few months of light use. No power no nothing, tried all the tricks from looking at online forums from other customers who had same issue but its just dead. When the mouse was working at least one or two of the extra buttons wouldn't work and after hours of trying to re-install the drivers and using the logitech GHub to program the button functions I was unable to get them to work

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    No, I would not recommend this to a friend

  • Old Reliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been buying this model for the last 10 years. I cant use any other mouse at this point

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Great wired gaming mouse!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of buttons in well thought out locations. Bought it when they were being cleared out so the price was great too.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • The Greatest

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice little edition to the family. Amazing grip and not too many buttons.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Great replacement for my worn-out Proteus Spectrum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is just like the G502, in terms of its physical appearance! It's a great mouse and performs very similarly to my previous G502!

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Good mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The logitech g502 HERO SE Gaming Mouse has very good design and build. Got it on cyber monday and def worth it.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Great mouse

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming or just to search the web I will recommend

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Easily one of the best wired gaming mouse.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit on the heavy side. I play mostly fps games and this mouse has been my go to since I bought it. Great. Udget mouse.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Looks and works great!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse with a great looking style. Works wonderfully just as my previous one did

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Best bang for buck

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasts about 2-3 years with heavy use. Best clicker out there!

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Excellent value gaming mouse

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Replaced a aging g700 I had for years. This mouse does everything my old g700 did, only better. Loving it!

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Very nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming. I absolutely love it. Would buy again

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Gaming mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, but wasnt as expected. It has a loose mouse wheel option which is tok sensitive and a regular mouse wheel which requires a little too much force to scroll

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • [June 2020] Still one of the top gaming mice!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this mouse for over 6 months now and it has preformed in a great way. I use it 10 hours on daily basis!

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Good gaming mouse.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original non SE version for a long time so i decided to try the SE version. It was a little cheaper and it feels a little less expensive. More plastic and less metal feeling. Still a great gaming mouse.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Buttons prone to fail within a few months

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The complex plastic shapes attract dirt, and the left and right mouse buttons fail far quicker than is appropriate for a mouse. G Hub software is annoying and overly complex.

    This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Forest, Very sorry to hear about your disappointment with the G502 HERO Gaming Mouse. The great thing about the G502 is that it does come with a 2-year limited hardware warranty because Logitech takes pride in the products and services we offer and we want you---our customers---to enjoy them just as much as we do. Here's the link to File A Claim:  https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. In regards to G Hub, there are many helpful videos on YouTube that will help you make it less annoying and more simple. Hope that this helped and that all is going well. Thank you for being a Logitech customer. - Richard from Logitech

  • Excellent Budget Gaming Mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice budget gaming mouse from Logitech. The G502 series are all terrific and this mouse is no different.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello customer, thank you so much for this great review of the G502 Hero mouse! If you ever have any issues with the device in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks, get direct assistance, as well as find warranty information. Thank you for being a Logitech customer!

Page 348, Showing 6,941-6,960 of 7,607 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.