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Customer Ratings & Reviews

$120.75

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the controllable RGB lighting, reasonable price, and extra buttons. Some customers feel the mouse is small and dislike the software, while others prefer it over wireless options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 7,607 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for both gamingnand regular use and its great. The weights are a nice plus.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my pc gaming needs. It's comfortable, has a ton of useful buttons and it looks nice on my desk setup

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, That's awesome to hear! We at Logitech appreciate you calling the G502 HERO your perfect gaming mouse. The combination of comfort, customizable buttons, and stylish design makes it a popular choice for gamers.

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Very precise, good variable weighting too

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling mouse. With the removable weights I was able to get close to the same desk feel as the wireless G602 I am replacing. My only complaints are the placement of the thumb buttons, but that may be due to my grip. I imagine with a palm grip style they'd be in the right place, but I've got big hands so they with a fingertip grip the thumb buttons all require a little more movement than I'd like.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    goated mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good solid mouse that gets the job done and if you have problems using the keyboard for certain games like you hate using "v" for melee, there are multiple buttons on the mouse that can be used as extra bindings.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO certainly sounds like a perfect fit for your gaming style! It's great to hear you find it to be a solid and reliable mouse that handles tasks effectively. Your point about the multiple programmable buttons being ideal for remapping keyboard functions, like melee attacks, truly highlights one of the G502 HERO's biggest strengths. It's designed to offer that extra level of customization for a more comfortable and efficient gaming experience. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Cool colors and feels great in the hands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice weight to item & functions really well. Plenty of buttons and really cool colors for the price. Definitely I must have for any gamer or just because you like the look.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for multi-tasking and other big jobs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this, along with a Logitech Keyboard. I was needing a mouse with programmable buttons, this took care of my needs and then some. The LGHUB Software will get you set up and going, before you know it. Just like the keyboard, if you're not familiar with setting up macros, this may take a little bit to understand, not difficult, though. Just give it a bit and you'll have it all figured out in no time. The mouse includes some weights to insert, in case it feels too light. Give it a try, see what you think. You can adjust quite a few settings, as well. I do a lot of multi-tasking, this has helped me out a lot. If you do a lot of switching between apps, scrolling and use multi-monitors, you'll love this.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has way more features than I need, but I love how light-weight and fast it is. I’m very happy with this mouse. The colored lights to tell you what setting it’s on is a nice touch.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi MarkD, Thank you taking the time to share your thoughts and feedback of the G502 HERO Gaming Mouse with this rave 5-star review---glad to hear how happy you are. If you haven't done so already and for some added benefits, I highly suggest that you use Logitech's G Hub software which will allow you to customize the settings for your G502 and personalize buttons to your liking. Here's the link to the download:  https://support.logi.com/hc/en-us/articles/360024839673--Downloads-G502-HERO-Gaming-Mouse. Hope that you found this useful and that all continues to go well. Thank you for being a Logitech customer. - Richard from Logitech

  • Rated 5 out of 5 stars

    Excellent replacement for my broken Razer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is way better than my old one, which was a Razer Viper. I use the middle mouse buttons and side buttons all the time. These are way better than the ones on the Razer Viper.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know how things are going. We’re happy the product is performing as expected. Your support means everything. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse because of the extra buttons it has that you can easily access for gaming, I use them for the buttons I use more like on cod I added the sprint and the grab and I can do so much more since my left hand doesn't have to do everything plus it is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Customizable weights is a gamer changer I never kn

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has last well so far. Bought it for my teen for Christmas and he’s pretty rough on his computer mice and controllers and he hasn’t broken it yet. Lol. I love that it has weights so you can customize it. I wish my mouse had that option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good mouse. I would recommend it to everyone.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear your experience has been positive. Your feedback helps us stay focused on what matters most—our users. Thanks for supporting Logitech! Logitech

  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Sleek design, ergonomic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a gaming mouse you want to meet a few basic criteria to make it worth the money spent. Quick analogue response, sustainable comfort through long use, and long lasting. The cord is the only downside. For 30 more dollars you could wind up with the cordless version and remedy that. Call me cheap...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well weighted gaming mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for my vault hunting exploits in Borderlands 4.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO! We’re thrilled it enhances your gaming experience with great balance and smooth performance. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Monster mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great gaming mouse. It has multiple and I mean multiple wheels and buttons to do all kinds of different things and they are all programmable. Everything has a great feel to it and the mouse even comes with extra weights to give the mouse a little weighted feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gaming mouse. Has some buttons you can map, lots of DPI and lighting options and even comes with removable weights so you can adjust how heavy the mouse is to your preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very happy with the performance of this mouse. It’s very customizable and very easy to use. The LED features are nice. It also fits in the hand very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its feels nice in my hands and the extra buttuns make life easier considering im new at mouse and keyboard. Would recommend to beginners for sure!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We are delighted that the feel and the extra buttons of the Logitech G502 HERO have made your transition to mouse and keyboard easier. We truly appreciate your recommendation to fellow beginners—thank you! Logitech

  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good gaming mouse for smaller, more narrow hands.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good gaming mouse. There aren't a ton of buttons but the wheel has a great weight to it as well as the mouse. It even comes with extra weights to make it heavier if you prefer that. Be warned if you have large wide hands like I do. This mouse is incredibly narrow more so than most others in the Logitech family. If you're a claw gripper and have smaller hands you'll like this mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it could be a downgrade for my past wireless g502, but still good tho. but still tiny problems for g series, watch out double click if u use them for moba games

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We’re glad you like the Logitech - G502 HERO SE Wired Optical Gaming Mouse, and we appreciate your input to help us get even better. Logitech

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    I found my mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am picky about my mice. I am on my third one. Third time is the charm. First started with a CORSAIR HARPOON RGB mouse. Returned it because of the battery life....maybe I was spoiled with Logitech lifespan in the past. Nothing was wrong with the mouse. Occasional lag. Second one was the budget Reddragon M607. Returned it because it felt too big in my hand. I could tell a difference in the performance of the Corsair and it. This one is right with or better than the Corsair on performance. Took a moment to get accustomed to all the buttons. I already had the G Hub software installed for my G923 so it picked up the mouse upon plug in. The software could be better on the customization of the mouse RGB lightning. I have not played a game yet to see how the macros works, but look pretty straight forward. I installed all the included weights and felt good to me.

    I would recommend this to a friend