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Customer Ratings & Reviews

$120.75

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the controllable RGB lighting, reasonable price, and extra buttons. Some customers feel the mouse is small and dislike the software, while others prefer it over wireless options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 7,607 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse go BRRRRRR!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a month, but it works great, had the same one before, bought it used, and it worked great until I broke it during moving. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Works well. I like the on the fly dpi switching

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your kind words. It’s wonderful to know our Logitech G502 HERO Wired Gaming Mouse is helping you out. Thanks for choosing Logitech G! Logitech

  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Black. Once I got it all figured out I was off and running with my games that I play and I would say I wonder why I had never bought this mouse before. Very easy to use, comfortable in the hand and the buttons are in just the right place to operate the mouse. Has a scroll lock for scrolling line by line or full spin. The RGB on this mouse works the best of any I have had and has the lights on it to show you just what it is in. Awesome mouse thank you would not have had an other if I knew about this one.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Awesome mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming mouse is awesome! With RGB & with programmable buttons, it’s what I love this mouse. Thanks .

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your thoughts on the G502! Sounds like its extra buttons are a real win for gamers who crave customization. Definitely a solid pick if you value versatility in your setup. Glad you're enjoying it! Logitech

  • Rated 5 out of 5 stars

    Super comfy and not too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a little wrist strain using my Expert Mouse and wanted a big ergonomic mouse I didn't have to worry about -- the G502 is comfortable, the lights aren't super distracting, and it is always fully charged (meaning my OCD won't have me wasting time worrying about topping off a battery). An excellent value as a work mouse!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We truly appreciate you sharing your thoughts. It’s fantastic to hear the product is delivering as expected. Your feedback helps us grow and refine what we do. Thanks for choosing Logitech! Logitech

  • Rated 4 out of 5 stars

    Solid mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works out of the box with no setup required. The build quality is solid and after 1 week of use no issues. What I like about this product: easy of use, software is very simple and allows for a multitude of mouse customizations, appearance of futuristic space ship is nice to look at, solid build quality, plenty of customizable buttons, optional weights, works out of box with no configuration, or setup needed to use on any application. What I didn't like: lack of a lot of rgb lighting (only 4 lights on this mouse), max polling rate is 1000 hz and cannot go any higher than that, cord is not detachable. Overall a really solid option.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We're glad you're enjoying the G502 HERO Wired Optical Gaming Mouse. We appreciate your detailed review and will take your suggestions into consideration for future improvements.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The Perfect Gamimng Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in oove with this gaming mouse. Super smooth, customizable weight and very responsive on gaming!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Ricky! I'm happy to hear you're enjoying the G502 mouse! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance. The G502 has a 2-year limited hardware warranty. Thank you for the review and for shopping Logitech G! - Maggie from Logitech G

  • Rated 5 out of 5 stars

    Great Mouse - OK Software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only mouse I buy. I use it for gaming and for working in an office environment. I have been using this mouse for years. I have never had an issue with the buttons not working while gaming nor working. I have had one mouse fail on me, but that was 2 years after I bought it. Sometimes the Logitech software has issues, but the mouse itself is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty great. Easy to recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great. On sale it’s easy to recommend. If you have bigger hands you might want something else but for most people it’s solid.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your support and are happy to hear the product is serving you well. Your feedback helps us improve every step of the way. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hero is right

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after owning 10 mouse's this is the best one

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your review and are thrilled to hear the product is performing as expected. Thanks for choosing Logitech. Logitech

  • Rated 5 out of 5 stars

    The Best Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming mouse i've ever owned. Everything really is good about it. It has good software, and good features. My personal favorite is how you can alternate from a 'clicky' scroll wheel to a free/smooth scroll. 10/10 love this mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're enjoying both the Combo Touch for your new iPad Pro and the G502 HERO! Logitech

  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing mouse good quality and it lights up i'm gonna use it ALOT the price is good for a mouse like this thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Weee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the scroll wheel lock works well and when it's unlocked it's very smooth

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there, thanks for the feedback! We're happy to hear you enjoy the smooth scrolling and functionality of the scroll wheel lock on your G502 HERO.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Beat Mouse so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace my old Logitech mouse and this one fit the bill. Feels great in the hand and the adjustable weights provide just the right resistance. Buttons are smooth, from gaming to spreadsheets this is a great all around mouse,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Holy Grail Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. Works great and lasts forever. My most recent purchase was a backup because it was a great sale price, but I've been using the same mouse for like 7 years now. It's beat up and deteriorating, my birds chewed up the cord and the rubber a bit, but it's still going strong. My issue with mice used to be the right click breaking because of specific games I play, but no issue at all still. Highly recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so impressed to hear that your Logitech G502 HERO wired gaming mouse has been such a reliable companion for the past 7 years! It's a testament to the quality and durability of our products.

      We understand that your mouse has taken a bit of a beating, but it's great to hear that it's still functioning well despite the wear and tear.

      Your insights might be helpful for others who are considering purchasing a similar mouse. Thanks again for taking the time to share your feedback.

  • Pros mentioned:
    Comfort
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great mouse, so-so software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse itself is comfortable, and I have big hands. The weight compartment is magnetic but it's pretty strong and keeps it snug, so you won't worry about it opening while on action. The software is a bit complicated to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Mouse for the Price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone I know who games on PC I recommend this mouse to. It is built tough and fits my hand comfortably and has all the features I am looking for.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome feedback! We're thrilled to hear that the Logitech G502 HERO SE is your go-to recommendation for PC gamers. It's fantastic to know it's durable, comfortable, and has all the features you need. Happy gaming! Logitech

  • Rated 5 out of 5 stars

    Not just perfect headshots

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for EVERYTHING. In addition to gaming I also use it for photo editing being able to customize the settings makes it super accurate.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your thoughtful review. It’s great to know our product is meeting your needs. Thanks for being a valued customer. Logitech

  • Rated 5 out of 5 stars

    Zippy mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast response, east to customize each button.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great you could adjust the weight of the mouse, multiple buttons use for different reasons, useable for both game and work.

    I would recommend this to a friend