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Customer Ratings & Reviews

$120.75

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the controllable RGB lighting, reasonable price, and extra buttons. Some customers feel the mouse is small and dislike the software, while others prefer it over wireless options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 7,607 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The GOAT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the GOAT of gaming mice! I’m on my second one. I know ideas surrounding gaming nice and weight have changed over the years, but this is still the best in my opinion. Only complaint I have is Logitech uses cheap switches for the left and right mouse buttons. They failed after a couple of years on my first mouse. I found a great DYI guide to upgrading the switches, but haven’t taken the time to do it yet. Overall, great mouse. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech is GOATED and you Know it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get wireless! I was debating on getting a wireless controller but gave the wire a go and don't regret it! Better response time than wireless AND you don't need batteries. The ergonomics are great and the light schemes it has are pretty neat. Not a bad price, especially considering Logitech mice are the industry standard!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear such an enthusiastic endorsement of the G502 HERO! Your insights into the benefits of a wired connection and the mouse's overall performance are spot on. Thank you for sharing your passion for Logitech products!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. Have been using it for over a year now. Great product with good customization options, including macros.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear that you're enjoying your Logitech G502 gaming mouse and that it has been working flawlessly for over a year! It's fantastic to know that you're taking advantage of the customization options, especially the macros. The G502 is designed for advanced gaming performance, and it sounds like it's truly enhancing your experience. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Old reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best mouse I’ve owned switched to a super light series 2 and it was cool and all but old reliable here still just as good in my opinion

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback! We're thrilled to hear that the Logitech G502 HERO Wired Optical Gaming Mouse is your "old reliable" and still holds its own as one of the best mice you've owned, even after trying the super light series 2. Your love for this mouse means a lot to us! Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse to date, Love the ergonomics and software. Comes with weights you can add or remove and has an infinite scroll wheel which is awesome.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Wonderful to hear! We're absolutely delighted that the Logitech G502 HERO is your favorite mouse. It's fantastic that you're enjoying its comfortable design, the adaptable weights, and that truly amazing infinite scroll wheel, alongside the powerful software. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with precise controls. Weights add a good way to customize it. Feels good in hand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Ideal mouse for gaming PC!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I've ever used!! Fits very comfortably in my hand, and includes removable weights to adjust the desired weight of the mouse. The adjustable colored lights are also a great plus.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best mouse looks like it was made for me. like the RGB nice scroll wheel low latency like the color, I would recommend this mouse to anybody. this is a great mouse to start off with if you are into gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good price, nice mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have fairly large hands, and the mouse feels comfortable in my hand. The easy DPI selection is very convenient. The cable is lightweight and doesn’t tangle easily. Overall quite content with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Is this REALLY a perfect mouse?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gaming mouse, this is near perfect. I didnt think id care for the adjustable weight, but truth is, it helps a lot. It fits comfortably, and i have small hands. Logitech did a GREAT job here. Alternatively, it feels a bit ...off You can customize just about the whole mouse (and maybe even add macros?) But you kind of have to that. The DPI (mouse speed) has some standard speeds set, but they all feel strange, so i had to adjust them. even now, after a few months im still tweaking them But thats because i can switch between speeds in an instant- AND tailor suit them to each game i play.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally recommend. Now i have to make something up only for me to be able to participate in winning a best buy gift card, but now i seemed to be doomed to still right this while im walking, thinking today it will never be the same, and neither are you, because as time pass, we became this different character we create , as someone in our head decides, like clicking your path..

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The G502 HERO is a great choice! We hear a lot about its incredible sensor and customizable features. It's a real powerhouse for competitive gaming.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend of mine recommended this mouse to me and so far I'm extremely happy with it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your positive feedback! We're thrilled to hear you're happy with your G502 HERO mouse. We're glad it met your expectations. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Good Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first ever gaming mouse I have ever owned and I am completely satisfied. This mouse comes with weights to place near the eye and can be adjusted for your strength. The RGB feature is very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched from a wireless to wired and, honestly the logitech mouse is solid for its price and value. I have a better input now then I did on my wireless mouse. Also a bonus it comes with weights. So if you want the mouse to move faster or slower then you can have all the weights or no weights. But for a 60 dollar mouse I'd recommended buying.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks so much for taking the time to share your experience with the G502. We're thrilled to hear you're enjoying the wired connection and the improved input response.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a GW2 player and the multiple buttons help a lot with keybinding. Feels good to the hand and also appreciate the ability to customize the weight. Recommend using with a mouse pad or a surface good for the laser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it asap!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only regret is not getting this mouse sooner! No more worrying about dying batteries. The custom weights are functional. Not too many buttons to worry about, Just enough buttons to program. I play mostly apex legends and its perfect for it. It was supposed to be my back up mouse but it is now the main mouse and i might just buy another one for back up!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for the feedback. We're glad you appreciate the wired design, customizable weights, and the perfect balance of buttons. It's awesome that you've found it to be a perfect fit for Apex Legends!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best budget gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is really good. It has weights that can make in lighter or heavier depending our personal opinion. It’s also has 11 button that you can change. The mouse has grips on the side it makes feel better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Excellent mouse for its price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Fully configurable, very comfortable and with a nice weight.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      A Gamer's Powerhouse! We love that you find the Logitech G502 to be a great mouse. It's a popular choice for gamers because of its high level of customization, comfortable design, and adjustable weight system.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse for the price plus i prefer a wired mouse over wirless the last mouse i got from logitech lasted me 10 years hopeing this one will too!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's a fantastic endorsement for the Logitech G502 HERO! It's great to know you find it an amazing mouse for the price, especially preferring a wired connection. Given your past Logitech mouse lasted an impressive 10 years, it's clear you're confident this one will also deliver incredible longevity! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Highly recommend ! Best buy has a great aelection of high quality computer/gaming items to.choose from.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic review! We're so glad to hear that the G502 HERO was exactly what you were looking for and that you highly recommend it. We appreciate you sharing your experience. Logitech