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Customer Ratings & Reviews

$120.75

Customer reviews

Rating 4.7 out of 5 stars with 7607 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the controllable RGB lighting, reasonable price, and extra buttons. Some customers feel the mouse is small and dislike the software, while others prefer it over wireless options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 7,607 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My kids love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My class loves this mouse, also got a great deal on it! thank you!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear that you’re satisfied with your Logitech product. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My favorite mouse.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the free spinning wheel more than I realize. Don’t think I could ever go back to a regular mouse wheel. It’s also super comfortable and looks great.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Frankie, thank you so much for this fantastic review of the G502 hero! I personally love the mouse, and use it as a back up mouse for all my computers at home. If you ever have any issues with the device, please feel free to visit our support site where you can find troubleshooting tops and tricks, warranty information, and direct assistance with issues. Thank you for being a Logitech customer!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Daughter Loves It For Gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid gaming mouse. Feels good in the hand. Adjustable weight. My daughter wanted something new for gaming and remote learning. This served that purpose well and see loves it. Good for smaller hands.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Best mouse on the market.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mouse for gaming. Very easy on the wrist. The customization options between the weights in the mouse, as well as the various button configurations make this mouse a steal at it’s price point.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, great deal, shipped fast, no problems whatsoever.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s always a pleasure to hear from satisfied users. Thanks for sharing your experience—it helps us keep doing what we love. Logitech

  • Pros mentioned:
    Price
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Best of the Best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best wired gaming mouses, especially for the price. You really can't beat this. The Logitech G Hub software can be a bit buggy at times, but other than that it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of a bit to "gaming" for my taste but it's extremely comfortable and the extra buttons come in handy all the time. Wire is long and braided. Very easy to recommend even at MSRP.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Very good mouse, highly reccomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse, it has tons of reprogrammable side buttons that make it great for any task. It feels great in the hand, probably one of the most comfortable mouses I've used, and it has really nice weight to it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    7/5 if I could be honest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING. Low drag light-weight cable makes it unnoticeable! The weights are great for customizing the feel of a heavier mouse - this one is EXTREMELY light and beyond comfortable for bigger hands.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Hardware Is Great; Software Needs Work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this mouse for about one week now. The hardware of the mouse is fantastic. It fits nicely in my hand (I use a claw grip) and the buttons are nicely placed. The mouse has adjustable weight where you add or remove the included weights to get it to match your preference. The hyper scroll function is my favorite thing about this mouse and the click of the mouse buttons is very satisfying. The software had a little bit of a learning curve and I couldn't easily find help for it. It took a bit of YouTube and self-exploration to figure certain things out. Just slight nuances of the software that made it non-intuitive in my opinion. I highly recommend this mouse even if the software is somewhat strange. I consider it a steal at $50.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this mouse. The weights you can put in the base make it feel really solid for me. The shape and buttons all feel really good to use for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great all round

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for scrolling through your inventory with the scroll wheel. And the 5 3.5g weights are great to have when you have different preference per game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse in the market I have been buying them for years now. Rotating them out every couple of monthsb

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the long-standing support. We're thrilled the G502 HERO continues to meet your expectations and remains your go-to choice. It's great to hear it's earned such consistent trust over the years. Logitech

  • Rated 5 out of 5 stars

    Customizable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customizability and scroll wheel. High quality

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Dom torreto

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good cord mouse, comes with extra weights for those downshifters.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your kind words mean the world to us. We’re happy you’re satisfied and grateful for your support of Logitech. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Easily the best gaming mouse on the market.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. This is the best all-around wired gaming mouse on the market. It's comfortable, fast, has adjustable DPI, adjustable weight, and is smooth gliding.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with any of the logitech products. Mouse feels very comfortable and it has a nice sleek design. Overall for the price its a bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    oh yeah

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the weight is just right, lots of extra programmable buttons and a spinny scroll wheel.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming mouse. Feels good in your hand. Adjustable weights

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi, your review positions the Logitech G502 as a comfortable, customizable, and high-performing gaming mouse that allows gamers to tailor it to their preferences.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hero 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and it felt good. Good customization for the buttons from the logitec app.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback! We're glad to hear the G502 HERO SE is delivering solid performance and that the button customization through the app is working well for you. It’s awesome when everything feels just right in hand—happy gaming! 🎮 Logitech