Customer Ratings & Reviews

Looks cool ,It’s superb product and it’s really easy to use , comfortable and good for game lovers, and has a app to control lighting

Greatly enjoyed This is the best in price range I like this

Super precise, love all the extra keys for custom setups

Great and long lasting have been using this for a while.

I loved my first G502 Hero so much I bought a second one. My first one lasted a long time under heavy use, but it began to have problems holding down the right click and double clicking the left click. I bought this second one expecting the same quality that I knew from the first and right out of the box I am disappointed. The mouse is undeniably cheaper, weaker buttons, flimsier scroll wheel, no sleeve on the cable, and cheaper plastic all around. I would not have minded any of these things if it was branded as a different model, but expecting the same product that I had previously bought I feel cheated.

I had one of these for several years and though the buttons were still flawless and the scroll wheel was perfect, I had worn the body and anti-friction base down like bald tires. I finally decided to see what new mice were available last month, but ended up just getting this slightly updated version of the same G502. For general purpose gaming with some office work, nothing else felt as naturally comfortable, solid and responsive. It's significantly heavier than the current wave of ultra light FPS mice even with the weights removed but since I don't have the reflexes of a housefly that ate too much pre-workout, it's not really a concern. At this price, I don't think you can beat it.

If you already have a 502 with the never model sensor, then maybe this isn’t a must. That being said, the new look is sharp, and if you love this mouse as much as I do it may be worth the price tag. Best gaming mouse I’ve ever encountered (though Corsair’s Nightsword is a fair second). I’ve read some other reviews that say it integrates with the new Logitech software better, now. I never had an issue before with my 1st gen 502 and this one does just fine as well.

Nice Mouse , 11 buttons to configure, comfortable to use. Nice response time and smooth scrolling

Very good prizes great buy, cheap and good service.

This mouse is great. I've been using it for a few weeks for both work and gaming, and I love it! The ability to adjust the weight in the base is a huge plus for me. I was able to add just enough weight so the mouse is more stable when I'm doing detailed work; I don't feel like the pointer is about to take off on its own when I least expect it. I also like the ability to not only set up up to 3 different DPI sensitivity profiles, and to add additional DPI levels within each profile, but also switch between all of them effortlessly. The weighted scroll wheel is also a nice touch; if I need to scroll to the bottom of a long document, I can simply unlock the wheel so that it spins freely, and then give it a spin. The tracking on this mouse is another huge plus... it's absolutely incredible, regardless of any surface I've place it on. The Logitech Gaming Software allows you to control all aspects of the mouse, including lighting color and intensity, DPI sensitivity, and of course the ability to assign any of the numerous keys to a keystroke, default function, or a macro. I've set up several macros to help with repetitive work activities, and so far they've worked flawlessly. All of the abilities and features mentioned above carry directly into the world of gaming. I'm not a huge gamer, but I do play some FPS and strategy games with friends from time to time. The control and flexibility this mouse gives is very nice; snapshots seem a bit easier. The only problem I had with this mouse was the Arx Control service. I wound up having to disable it because it was causing some system instability with my Win7 machine. I don't play games on mobile devices, so this wasn't a huge problem for me. Overall, I think this mouse is a home-run for Logitech. I would definitely recommend it.

So I honestly don't use most of the features of the mouse but I didn't want a cheap light one as they usually don't work so well. This one fits the bill as it feels good (not too light/heavy) and precise. Only problem is I don't like the default DPI on the mouse and it takes a while for the software to boot up and chance the DPI setting. Not a major problem, but a tad annoying. Overall a great mouse for the price.

This is my first gaming mouse, and let me tell you a gaming mouse really does help you when gaming on a pc over a standard optical mouse. My previous mouse was an optical Logitech MX500, which served me well for at least 7 years and it still works great. It's perfect for every day use on a pc, but lacked somewhat for gaming, though it did pretty good for that. I'm a Logitech person for keyboards and mice since they are terrific products and built to last, so when I decided to get a gaming mouse, Logitech would be the one I would get. I decided on the wired Logitech G-502 Hero. I prefer wired over wireless as maybe being wired gets you a millisecond input into your computer than a wireless mouse. Many reasons figured into my getting the 502 Hero. It has 11 programmable buttons, a 100 - 16,000 dpi optical sensor, 5 quantity 3.6 gram weights to fine tune your the 502 Hero to your desired weight if wanted / needed, fantastic Logitech software to set up your mouse to your liking, 2 year warranty and a 7 foot long braided cord. And it's really 7 feet as I measured it, so you'll have plenty of length from your pc or Mac. I've been using the 502 Hero for about 10 days now, and have really been working it out for gaming. For everyday computer use, it works great. But you don't spend $80.00 on a mouse for standard pc work, you spend your hard earned money on the 502 Hero for gaming and it does an excellent job for that $80.00. I highly recommend that you download the Logitech gaming software for this mouse. You can use it without it, but you won't be able to fully maximize this mouse. As mentioned earlier, you can program up to 11 buttons to whatever you want each button to do. You can even program up to 3 profiles using the software. In addition you can change the color of the "G" on the mouse to whatever color you want. Though I did pick a color, you can't see it when your hand is on the mouse. But it's a cool feature non the less. PROS : #1... Fit my hand perfectly. I'm a guy with average size hands. #2...11 programmable buttons. #3...100 - 16,000 dpi optical sensor. #4...Logitech software. #5...2 year warranty. #6...7 foot long cord. #8...It's a Logitech. Cons : There are only three things I don't care for on this mouse. #1...the wheel is a bit too high, for me at least. Hopefully I'll get used to it. My old MX500 had a very short in height wheel. Also the wheel is just metal with some notches in it. It would be great if Logitech had put a notched rubbed cover over the metal wheel as it would give you more of a "grip" on the wheel. I find my finger sometimes sliding which is not good while gaming. #2...There is a button right behind the wheel that lets you choose whether the wheel is smooth and rolls freely or clicks like a regular wheel would do. Unfortunately, I hit that button frequently when gaming as there is a button right behind that, that I use a lot, and it unlocks the wheel and it free spins which does not help at all when gaming. I hope Logitech eliminates this feature in the next version of this mouse. #3...The two buttons on the left side of the mouse are somewhat sharp instead of rounded. It does not hurt or cut your thumb, it's just uncomfortable. So even with those three cons, I still give this mouse a 5 out of 5 stars.I wish I had upgraded my standard mouse to a gaming mouse many years ago, but I thought it was unnecessary and a hype. The Logitech G502 Hero has changed my mind and I can highly recommend this mouse. Read the reviews and I think you'll agree if you're on the fence about a gaming mouse.

The push to talk button stopped working with less than a year use. I had spent the 9.88 for 2 year protection plan and it was replaced no questions.

This is my first gaming mouse. I like it because I could adjust the sensitivity of the mouse for some games and the weight of the mouse using the "weight bars".

This Logitech G502 Hero mouse is one of my favorites, and it is the most comfortable to use. The optical sensor goes up to 1600 DPI mark. The sensor works in either white or black surface. The mouse comes with five modular weights (each is 3.6g) that can be dispersed inside to give the user more personalized weight and balance configuration. I found this great because I get more of a customized control. The sniper button works like a charm because it quickly adjusts the DPI to allow a more narrow in precision for shotting. The cable is thin braided to prevent any. On the sides of the mouse, there is rubber texture for enhanced grip. The mouse feels great, and my hand does not cramp up. It also comes with eleven programmable buttons for fully customizable control. The software allows to change the setting of the mouse such as the DPI or the color of the logo. The most important feature for any gaming device is that it is configurable to a player's specific needs. I enjoy using the G502 Hero mouse.

Use this mouse for daily streaming and mostly gaming. Doesn't have crazy amounts of buttons but easy to control. Got this for a great deal during black Friday but I would definitely pay full for price for it.

These mice have been around for a few years now, and have gained a reputation with many gamers in that time. It's a sculpted mouse intended for right-hand use, and this particular model is the wired variety. Overall fit and finish is quite good. By using the Logitech G-Hub software, it's easily configurable and customizable with a good number of buttons available. It can even be tuned to a specific weight with removable weights that fit in the bottom of the mouse. The on-the-fly DPI adjustment buttons, that can be customized to specific setpoints, are also quite useful when adjusting sensitivity between different genres of games (or for going back to using productivity apps on the desktop after a gaming session). There's even a "DPI Shift" button that can be pressed with the thumb to temporarily shift the DPI to the lowest sensitivity for more accurate shooting in FPS titles. There's also a toggle for the tactile bumps in the scroll wheel that allow it to free wheel, which can be handy in certain situations. Oh, and for those who care about LEDs, it has RGB that's customizable as well. Overall an excellent option for a gaming mouse, especially for the reduced price from launch. (These originally went for over $80.)

This mouse is super responsive and comfortable, and the extra buttons are really useful. The weight system is a nice touch, and the sensor feels precise. My only small complaint is that it’s a bit heavy compared to ultra-light mice, but overall it works extremely well.

Wonderful and Amazing Mice, make a excellent combination with my keyboard G910… excellent price and great quality

Mice are kind of like fancy gloves, you really need to try them on to see if they fit you right. The Logitech G502 Hero is one of those that you really need to put your hands on and give it a bit of your play style. I really like the space age look of this mouse and love the grip as the thumb rests on the mouse instead of the mousepad. But, I found myself bumping buttons when I didn’t intend to and it might just be because of my lanky fingers. There are 11 programmable buttons, but with the click of one of the buttons you can change between profiles allowing you to program each of those buttons with other functions, or use g-shift to only change when that combo is pushed. However, keep in mind the left and right mouse click and the scroll wheel clicks count in that. The highly adjustable DPI and the ability to shift that on the fly really gives a nice edge in gaming and image editing. I also enjoy the ability to add weights to help give you exactly the feel that you are looking for. Maybe you like it light, maybe heavy, but you can adjust it 3.6g at a time to find that balance. Another feature I never realized I wanted is the ability to unlock the scroll wheel for smooth spin. Like spinning the wheel on Wheel of Fortune at your fingertips, giving yourself an infinite scroll. The cord is also extra long and threaded giving a sturdy no kink feel to it. The Logitech Gaming Software, once downloaded from their site, allows you to program each of the buttons, adjust the DPI, change the lighting and other options. However, the software is part of the reason why I’m dropping one star (which I wish could be half). It’s overly complicated when you just need it for a simple settings. The software is meant for pretty much all Logitech gaming hardware, which is good if you have other devices. It even links you to other gaming apps for specific games. Then when you click on the help link, it takes you to a 130 page document that puts a lot of that hardware in the same place if that is any indication of too much in one place. It’s not that I hate the software, just that I felt like I spent way too long trying to get what I wanted and all this other stuff was just in the way. If you are looking for a highly programmable, comfortable, and customizable mouse, the Logitech G502 Hero is certainly worth giving it a go.