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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7507 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 7,507 reviews
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    G502 hero!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brings my game to the next level ! It's a great mouse and I love the rgb

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a G403 gaming mouse and an M705 Marathon Mouse already, but this is far better than either. I find the extra buttons very useful. Haven't experimented with different profiles on the mouse yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ol reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already had this mouse for years, but it was starting to wear thin and clicks weren't as reliable. Bought this just to replace it and works just as well brand new as it did years ago.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your continued loyalty to us. It's gratifying to know that your new Logitech G502 HERO is meeting your expectations. Your feedback is essential as we continuously work to deliver high-quality products and services.

  • Rated 5 out of 5 stars

    My first fancy mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 4.5 in total. This is the first quality mouse I've ever used, and I love it. I got a bit bogged down in the features initially, but that is mostly due to the Logitech driver program for the mouse, which spends too much time looking good and not enough energy being useful. But the mouse itself is fantastic. -5 different profiles, that you can set for different programs. -The dpi adjustment very cool, although if anyone can actually use 16k that is beyond me. -The adjustable weights are key to a smooth feel. It really boils down to the little things, like the weighted mouse wheel. Its a great mouse.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best wired mouse ever

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons are placed perfectly. I love the app. Customizable! The feedback is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable mouse, easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is comfortable to use and has a logical layout. I don't have any issue using any of the keys on the mouse. Each button has a high-quality click. Logitech G software makes it pretty easy to set your button assignments and adjust other settings with the mouse. I did have a slight issue where the auto profile switching stopped but reinstalling the G software fixed it. Just make sure you back up your custom profiles before you reinstall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a good reliable mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accurate and 100% customizable to fit you. I use it for gaming and AutoCAD work. I needed something that I can program to be jus sensitive enough that doesn't slow me down. This is my 3rd one I have purchased.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that the Logitech G502 HERO mouse has been a reliable companion for your gaming and AutoCAD work! Its accuracy, customization options, and durability make it a top choice for demanding users. Thank you for your continued loyalty.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, light and easy to customize for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Very Cool

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, cool lighting effects. Smooth as butter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very ergonomic mouse, fits my hand well and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd always thought a budget mouse would be enough for gaming and general tasks.. I was wrong. My last one broke so I spent a little more this time to get something name brand. It's a night a day difference going from cheap to this. The build quality is sturdy so it feels solid in the hand, I'd imagine even more so if you used the included weights. The "stock" weight of the mouse was enough for me. The buttons feel really nice and not mushy, but clicky and tactile. Tracking on this mouse is phenomenal with an adjustable DPI table to set custom increments. I'd recommend this to anyone looking for a new mouse and won't mind paying for quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502 Hero wired.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensitive...Quick...Fast scrolling...Right size....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This mouse is High Quality and easy to use.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good gaming mouse and I would totally buy it again. It has side buttons, sensitivity control, and even a really nice mouse lock. Personally I love the mouse lock the most because when you unlock it and scroll the wheel stays spinning for at least half a minute. In my opinion, this is the best mouse you can get for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for years recommend for playing would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouser

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a gamer, just needed a new mouse. I like the feel and action of this one. Bonus points for it being on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To infinity and beyond

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great. The infinity scroll is why you buy this so don’t kid yourself you don’t care about anything else. If the switches die i will update this post.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There's a reason this is the goto mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall if you use a smaller mouse, this may be a bit heavier so it'll take a day or so to get used to. But with a Logitech program it's offers high quality customization as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse has some great features and is customizable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech is the go to for gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech is the go to for gaming equipment if you're looking for quality and price to match. The mouse is solid and responsive for gaming. No Complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is one of my favorites in the G series. It’s light but with the weights it can also be kinda heavy if you like that. buttons haven’t worn out since i bought it and i use it everyday

    I would recommend this to a friend