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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7598 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 7,598 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse looks and feels super solid , the plastic is high quality. It comes with additional weights , although not sure who will use those , the mouse is pretty heavy out f the package.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I swear by this mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear by this mouse. I have one and bought this for my boyfriend but he didn’t need it so I returned it. I love the weight and the fit. Very good mouse for gaming. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse BUT…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a great mouse for gaming and I love the software but I just couldn’t get used to the metal click wheel at all. If you like rubberized click wheels you might have the same experience. Just a personal preference though!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear that you find the Logitech G502 HERO Wired Optical Gaming Mouse to be a great gaming mouse and that you love the software! We truly appreciate your detailed feedback, including your personal preference regarding the metal click wheel. Your insights are valuable to us as we continue to refine our designs. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 HERO is the successor to the MX518, which was previously my favorite mouse to use. The G502 is a worthy successor. It's comfortable, responsive, and has a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A mouse that is definitely worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is the best mouse I've ever used and quickly became my favorite after only a few days of use. Purchased for my home computer and I'm tempted to buy it for my work computer. I love the ability to change my API on the fly with 6 different presets as well as being able to program nearly every button into a custom function or Macro. My only issue/want with it is that I wish there were heavier weights to install. Would highly recommend. My

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery in store and best quality in everything

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      G502: Quality you can count on! Glad you enjoyed the fast in-store experience and love the G502's performance. Happy gaming!

  • Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you got large hands, this mouse will work great for you. It has a many extra buttons for your convenience too. Works great for gaming too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mouse experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse on a budget. Had an easy time plugging it in and messing with the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Responsive and Customizable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech Hero is a very responsive and customizable mouse that can be programmed to be snappy for gaming or smoother for graphics or editing. Best mouse for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of the Best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouse out there. Has always been.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the long-standing support! The G502 HERO continues to be a popular option for gamers due to its reliable performance and feature set.

  • Rated 5 out of 5 stars

    excellend mid-priced mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very cool mouse. It comes with extra weights; I found that adding all the available weights gives it a feeling of "quality" that is nice in the hand. Its also programmable, to some degree. Please know that I'm not a "professional" gamer, an I have not tried every mouse ever made; just an adult who sometimes plays computer games with his kids. There are mice which cost twice as much and I assume that the more expensive mice are "better" in some way (???); but on the other hand, I can tell the difference between this mid-priced mouse, and the very cheap ones. I'm also expecting this mouse to last many years and many clicks!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like a good mouse. The extra weights it comes with could be helpful but the way the mouse came feels fine. Got lots of buttons. Nice mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is easy to use and even has an app that lets you customize it even more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I didn’t think that I would like a wired mouse since I’ve always used a wireless, but the increase in quality has made the minor annoyance of the cord so worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse for anyone who enjoys gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very comfortable on the hand and has so many great customizable features. This mouse is great for gaming hours on end, and your hand won’t even begin to hurt after a long session.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. Mouse is wonderful. Amazing, worth money. Kids loved it. Product is durable, and kids having fun with it. Age appropriate. It is colorful. Grip us good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Neat Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the weights you can add to the bottom of the mouse, it allows for total customization that way. It's really comfortable as well, and I believe it's worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse with a lot of features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my somewhat large hand very well. I like how easy it is to change the DPI though sometimes I accidentally change it. The bottom cover comes off easily if you accidentally drop it on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is very responsive to every move and is a gamers dream

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a gamer's dream. Its HERO sensor provides incredible responsiveness, while customizable weights and programmable buttons offer tailored comfort and control. I've seen a huge improvement in my FPS gameplay since switching.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse to use playing with a keyboard on my xbox one. It was extremely easy to set up, and very comfortable to use! I can see myself using the g502 for a long time.

    I would recommend this to a friend