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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7506 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 7,506 reviews
  • Rated 5 out of 5 stars

    The Gaming Mouse to Get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this mouse. It has elevated his level of play as it is very responsive and has plenty of settings to customize his gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Smooth as butter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse runs smooth And has extra buttons to setup to whatever functionality you want. Plus it has color changing LED to go with all the other ones on my gaming computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best mouse i have ever gotten Good bang for the buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, the best, the best, the best ,the best, the best

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic feedback on the G502 HERO! We're delighted to see such a positive reaction and appreciate you taking the time to share your experience. This kind of feedback helps us continue to deliver products that gamers love. Logitech

  • Rated 4 out of 5 stars

    Liked it, but couple of fatal flaws for me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the feel of it, shape-wise; it was a comfortable grip. And I loved the scrolling wheel and all the configurable buttons. But two drawbacks were insurmountable for me, and I returned it. The first was its weight. It's heavy, and at first I didn't think it would matter. But over time it was clear that this was a drawback compared to other gaming mice. Second, I just found that the left and right mouse buttons were far too sensitive and far too easy to actuate. The slightest, most minute pressure would cause a click. I found myself accidentally clicking way too often, when I was simply hovering/resting my finger on the button as I would do with any other mouse. And the cherry on top is that there was no satisfying tactile feedback from the click, either. In the end I went with a competitor's mouse just out of personal preference.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Best gaming mouse for the price. Id buy another if it broke.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good mouse for anyone in the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as my old mouse which ironically was much cheaper however it still is a great mouse. A bit small for my large hands but overall not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great transition from controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grew up playing PlayStation systems on controller and recently wanted to take up pc gaming. This mouse is awesome for that with all the programmable buttons on it, it definitely smooths the transition. Make sure to download the mouse software from logitech to program your buttons and set your sensitivity to find something that works for you. I’m newer and set mine to 400 DPI and then customized my sensitivity in game as well. Find a combination that works for you. Very happy with the response time and performance of this mouse and as a new pc gamer I highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Logitec

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I ever brought great software definitely recommended.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! I'm glad you're enjoying the Logitech G502 HERO! Thanks for taking the time to share your positive feedback with us. We really appreciate you being a Logitech customer!

  • Rated 5 out of 5 stars

    Love the mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Really aiming for a full wireless combo for mouse and keyboard, but the scroll wheel is amazing since you can have it notched or smooth scroll.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Comfortable for gaming or general use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is smooth and accurate with multiple scrolling options and speed options. You can add included weights in the base for a custom feel.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, love the adjustable weights. Very ergonomic. Just expensive

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    ghub sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse this was my second one, my first still works but the pads on the bottom wore out after a few years of heavy use, would love more buttons!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Mine was faulty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one that the software didn’t recognize and the right click was not clicking. I have owned one of these before and it is a great mouse. Heavy. But a good mouse to get started on. I understand that lemons happen so that hasn’t tainted my thoughts on this mouse. Trust me. Get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse. Very customizable. Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good price, sales people very professional

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mouse!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse easy to use and install!!!!!! Very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customizations within the UI and size are great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Son love the mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gaming mouse for my son. He loves to played all kind of games online. So far he said is good and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great to me. I have big hands and it fits perfectly. AND is comes with weights to make it heavier if it’s too light with you.

    I would recommend this to a friend