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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7598 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 7,598 reviews
  • Rated 5 out of 5 stars

    Needs instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse doesn’t come with operators instructions and online ones are hard to understand but once you figure it out good mouse

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, it works great and he loves it... he's happy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It sounds like you've found a great mouse.

      Based on your description, the mouse seems to be working well and your partner is happy with it. It's great to hear that you're both satisfied.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, for gaming and sometimes doing some paperworks as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech is the go to for gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech is the go to for gaming equipment if you're looking for quality and price to match. The mouse is solid and responsive for gaming. No Complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels so smooth and amazing to use the lights aren’t too harsh and the buttons on the mouse are so great it is responsive and very affordable for how good of quality it is

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 4 out of 5 stars

    decent budge mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not super expensive, but it is a good option if you go not want a plain, generic mouse, but you also do not want to drop $80 plus dollars on a mouse. The mouse itself is pretty light, but it has included weights you can add so you can adjust how heavy it is. Also, there is not a ton of RBG lighting. It is pretty much just the "G" that actually lights up. Additionally, I have fairly large hands, and this mouse fits in my hand pretty good. All in all, for the price point, actually a pretty good mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Vampriklown. We're happy to hear you're enjoying the mouse. If we ever need any assistance, feel free to reach out to Logitech support. Thank you for your feedback and thank you for shopping Logitech G. - Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best mouse out there!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't matter if you want to use this for gaming or just day to day. I've tried other mouses and they all seem big and uncomfortable, however the Logitech mouse is amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    G502 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a g602 wireless mouse and this one is so much better for gaming. Only thing is that it's not wireless like the g602 but for the price it's definitely worth it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great review! We’re thrilled our product is meeting your expectations. Your support helps us continue to innovate and improve. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good mouse after getting used to it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if I liked it at first since it felt a little weighty compared to my last mouse. After use it felt great and the weight was good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very comfortable.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and smooth. Good for large hands. Would recommend this to anyone with large hands who wants a comfortable and smooth gaming mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basically Thor’s hammer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is so absolutely amazing. It fits the hand perfectly, button pressure is exactly right and movement is as smooth as can be. With this I am so close to unstoppable right up until the point where people get so sick of me shooting at them and missing they simply turn and destroy me. But you can imagine how amazing it will be if I ever stop sucking immensely at every game I play and truly utilize the advantage I have in my hands. But no matter how many times i get completely manhandled I always pop right back into a game because one day it will all come together and I will mow down everyone that stands in my way like a true OG.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good mouse and would buy agian kkdkdodo

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your review of the Logitech G502 HERO! We appreciate your enthusiasm and are thrilled you're enjoying the mouse's performance.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Price. Very Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend. Mouse was on sale for $30 and have been using it every day since purchase. The style fits my hand comfortably and doesn't require a lot of effort to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your feedback and happy to hear the product is working smoothly. Your experience helps us build better tools for everyone. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a product I can stand behind. I think it’s the 3rd one I’ve bought feels perfect and I’ve recommended to friends who also really like.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surpassed my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has surpassed my expectations, one of the best mouse I’ve ever had! I also have a Logitech headset, and it is very good. Very good brand and seller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Multiple options

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard finding a mouse that was cheap and still had multiple movement speeds, but this did the trick. 1 year later and still works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy ergo mouse that is EZ on wallet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this mouse, fits my pretty big female hand and has a comfy ergonomic feel to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems with the mouse at all, despite being dropped several times. The weights stay inside and are easy to swap. The long cord is great for almost any setup.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best mouse ever

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love this mouse because of the feeling and the scroll wheel

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Simple

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Plug and play, love it. Logitech is fairly user friendly.

    I would recommend this to a friend