Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

  • Front. Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Black.
  • World's Best Selling Gaming Mouse* G502 World's No.1 Best Selling Gaming Mouse* Cm G502 G *Based on independent sales data in units (Dec.2016 - Dec.2019) for all the models of the G502 gaming mice aggregated from major global markets, retail channel only: CA, CN, FR, DE, ID, KR, RU, SE, TW, TH, TR, UK, US.
  • HERO 25K GAMING SENSOR logitech G502 HERO Zero Smoothing, Zero Acceleration
  • Tunable Weights G5 Logicool: From 121 to 139g, Customize with Five 3.6g Weights
  • 11 Programmable Buttons: Assign in-game, app and system commands.
  • 1. Mechanical switches 2. Left & Right Tilt 3. 16.8M LIGHTSYNC RGB 4. Dual mode scroll wheel 5. G Shift Button 6. Textured Rubber Grips
  • "Customize effects with 16.8 million colors."
  • Advanced Onboard Memory Assignments CMMANOS ... ACTIONS MACROS uM Mdd Cooe - d - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Get fully equipped to win.
  • The image features a black computer mouse with a blue light on the side, which is the Logitech G502 Hero gaming mouse. The mouse is sitting next to its box, which is also black and white. The box contains the gaming mouse and its accompanying accessories.
  • Basic game streaming upgrades. Tech Talk from The Lab. video 2 minutes 31 seconds
  • Creator Pick: Customize Your Gaming with this Incredibly Accurate Gaming Mouse video 0 minutes 18 seconds
  • Creator Pick: Upgrade Your Setup with One of the Best and Most Affordable Gaming Mice at Best Buy! video 0 minutes 24 seconds
  • Creator Pick: Level Up Your Gaming with the Logitech G503 Hero video 0 minutes 27 seconds
  • Creator Pick: I Just Found Your Next Gaming Mouse! video 0 minutes 31 seconds
  • G502 HERO Wired Optical Gaming Mouse Overview Video video 0 minutes 43 seconds

Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

Model:
910-005469
SKU:
6265133
Highly rated by customers for:
$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7507 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 7,507 reviews

  • Terrific Gaming Mouse

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is by far the best mouse I have used. I found a use for every button in almost every game I play as well as hotkeys for Divinci Resolve.

    I would recommend this to a friend

  • G502 hero

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, nice to look at. Since it is wired, we never have to worry about the battery running out or losing it's parts.

    I would recommend this to a friend

  • Amazing wired mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truthfully I did end up returning this because it didn't work for my set-up, but the quality was outstanding. The cursor was very precise and the device itself felt comfortable in my hand. On top of that, it has a great design! And the symbol changing colors was the cherry on top.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Great mouse for Fortnite.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! Just switched from controller to Mouse and Keyboard and this was excellent with all the buttons on it, only down fall was the lower glide started peeling up after a week, and i can feel it snagging my mouse pad.

    I would recommend this to a friend

  • Perfect Mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely buy this Mouse again. Ideal Gaming Buttons. Scroll Wheel unlocking feature is excellent. Great sensitivity.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute QUALITY. I was looking for a versatile mouse with more than 2 buttons but not as many as 12. This mouse exceeded all expectations

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Wired mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice gaming mouse that has lots of buttons for all applications. It is wired though. Next time I’m getting a wired mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Great cheap wired mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for its price. Nice thread cord and controllable LEDs with programmable buttons. Definitely great for a word mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Wonderful mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, I have owned 4 of them, 3 wired and 1 wireless version. All for different setups, they don't seem to break!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Elitekill94,
      Thank you for your five-star review! It is greatly appreciated. Continue to enjoy your device. If you ever need assistance, please contact Logitech Support on the website.
      LaShonda from Logitech

  • Great Gaming Mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse I have owned by far! Easy to setup and configure. Went corded for comfort of faster response.

    I would recommend this to a friend

  • Logitech G502

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you could want in a gaming mouse. Feels good in your hand and all the buttons you could want.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Great gaming mouse upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updating from a Logitech g300. Great step up and really like the included small weights to adjust the weight of the mouse to your liking.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Good mouse. GHUB sw has a learning curve

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse. Only reason I didn't give it 5 stars was that it isn't wireless and the Logitech GHUB Software, while powerful, has a learning curve and can be tempermental at first if you don't fill out your profile.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Logitech mouse review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels amazing! I love how the lights alternate colors and the side buttons for additional button mapping.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Good Quality For Sure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fit overall. I love the way it feels. Heavyweights in the mouse and very good fit for gaming. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Good enough.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy one of these every two years or so. The cord has Logitech Disease™. If it wasn't so comfortable to use (because of the weight) I'd have moved on.

    I would recommend this to a friend

  • great gaming mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse it can store up to 4 different types of dps is a little on the heavier side and comes with extra weights.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Nice G502 Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse to buy plus it’s cheaper than before it was selling for $80 but now it’s $50 so a nice big discount

    I would recommend this to a friend

  • Get It

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse. Great performance and wonderful amount of customization through their software. If you're on the fence, get it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello customer, thank you for this great review of the G502 Hero Mouse! I personally use this mouse both for gaming and for office works thanks to all the reprogrammable buttons. If you have any issues in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks as well as warranty information. Thank you for being a Logitech customer!

  • Good mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse, the software for adjusting options is very easy to use. The grip is very comfortable.

    I would recommend this to a friend
Page 120, Showing 2,381-2,400 of 7,507 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.