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Customer Ratings & Reviews

$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7507 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 7,507 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. I mainly use it for gaming on my ps5 when playing warzone. Very responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a serious gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and comfortable for a child's hand. My son did a lot of research and initially wanted another controller but when we went to store and found this, he changed his mind. I relied on him since he is using it and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Gamer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my son and is happy with it. Pretty durable too. Obviously used for gaming and can be put into tough use most of the time but has withstood since purchased. Overall a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gaming mouse for competitive gamers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse feels great for people with larger hands, very customization, the weighting feature is nice to have, the hub is easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Logitech quality lottery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to replace my old one. The cable is not braided anymore. And I’ve had issues with the scroll wheel going the wrong direction after a few weeks of use. The last one I had lasted a few years The software is awesome when it works. Love the scripting capabilities, but like I said. WHEN it works

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO. We're sorry to hear about the scroll wheel and software issues, and we appreciate you taking the time to share your experience. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    LG gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for 11 year old son, he loves it. I even tried it out it's smooth and had a nice weight to it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    awesome gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a wired gaming mouse, it was one of the better ones that was discounted and ive only ever used logitech so why change?

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Excellent featured-packed mouse but

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best mouses I have owned and I have 15 different ones from cheap to expensive wireless and wired mouses such as the MX Master 2, and G902 Mouse. Love all the macroabled buttons, the colorway of the mouse, the feel of it. The only downside is the mouse is a bit on the heavy side even with no added weights. You'll definitely feel the wear on your wrist after an hour of constantly picking up the mouse or dragging intensively during FPS games like COD, Battlefield etc.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Too small for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my broken mouse, i like it but it is too small for my hands wish it was bigger. It works very well

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Love the thumbrest and how light it is. Also has weights included if you prefer some weight to it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Highly recommended, great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality mouse. Very fast and the weigting options are very nice. Luxurious packaging and solid build.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gaming Mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming mouse with just the right amount of extra buttons. the logitech software (while a little clunky) allows for custom mapping/macros and allows a profile for separate games and applications

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying your Logitech G502 HERO gaming mouse! Your feedback is invaluable to us as we strive to create the best possible gaming experiences.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse with adjustable weights to change for your comfort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Love the responsiveness, very little signal lag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wired mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech - G502 HERO Wired optical gaming mouse is great for daily use and not just for gaming. I just hope that lasts longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, great features, great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great. I recommend it, and the ease of use makes it a complete must-have.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Gaming Mouse On A Budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good feel with lots of way to balance with weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gamer mouse for your laptop. Makes playing your favorite games so much easier! Also looks very cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don’t get me wrong, i love this mouse, but after just over a year of playing with it i realized that i am a wireless mouse type of guy and upgraded to the wireless version and couldn’t be happier

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for sharing your experience with the G502 HERO Wired. We're glad you loved it for a year, and it's awesome that you found your perfect fit with the wireless version!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mighty Mouse, master of disaster

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best mouse for the price and tbh one of my all time favorite, it’s sturdy heavy and just great.

    I would recommend this to a friend