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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7524 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 7,524 reviews
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Overall a decent beginner mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $29.99 with price match to Amazon. It’s a mouse. I don’t game like most via mouse and keyboard, but it does have convenient positioning of buttons. I use it with weights (included) as it is smoother.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Quick and responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is easy to setup and turn to different color which makes my son so happy. It can perform multiple clicks very fast!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    For a gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought tjis one for a gift....Great Price and looks.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    G502

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all purpose mouse. Weight feels good empty, could add more depending on style. Texture and buttons also feel good. No misclicks. Cable is also good quality and wrapped.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great gaming mouse for the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for this price point! Only thing to know is the material on the right side wears down over time so you'll want to get the replacement plan if you want a new one in 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse. The weights make it a game changer. Firm and soft like a perfect breast. Magnafique!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this on Cyber Monday and Im happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I happened to buy this on sale for Cyber Monday. So the quality far exceeded the price. Very good laptop for my needs. I havent tried any triple A games, but for old gen games like DayZ and Fallout New Vegas, its impressed me so far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great upgrade from previous mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. Is much more efficient and more comfortable to use. Fits great in my hand. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wired mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like a heavy mouse, and a right handed ergonomic mouse this is the gold standard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good very good For gaming and very gooooooddd

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! It sounds like you're really enjoying the G502 HERO for gaming. Thanks for the enthusiastic feedback! Logitech

  • Rated 4 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this mouse is good. The thing that I most like about it is the infinity scroll wheel, but when you use it a lot, it does get 'weaker' in away. It does feel great in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this mouse for years with zero complaints. Son liked it so much always asked for the same one so purchased one for him too. And its my favorite ergonomic mouse yhe bend for the thumb is perfect.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Years of flawless performance and a comfortable design that gets a double thumbs up! We love hearing the G502 HERO is a family favorite. Built to last and engineered for comfort, it's a gaming mouse that can be passed down (or fiercely protected) for generations to come. Happy gaming together!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable yet stylish

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice looking mouse while also being a very durable and comfortable mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    a steal of a deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything about the mouse is nice esp the fact that you can add extra weight to it, only thing in my eyes that could be better is the lighting efect could use a tad more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mice I've used in years. The infinite scroll wheel makes web surfing beyond easy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for people who have medium hands that aren't to wide. It's fairly heavy but it's super comfy and great for editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Feels good and has a pretty easy button set up as well. Takes a bit but nothing to hard to master.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    strong and durable this mouse is awesome works very well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Lots of different adjustments and settings. Feels comfortable in my hand.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Service Best Price Best Buy

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing experience for someone who is scared of making the wrong choice. I had all my million questions answered with kindness and patience. I am really happy I was able to grab my items.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear our customer service team helped you find the perfect gaming mouse for you! Finding the right fit is important, and we're glad our team was able to answer all your questions. Happy gaming!