Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Black.
  • World's Best Selling Gaming Mouse* G502 World's No.1 Best Selling Gaming Mouse* Cm G502 G *Based on independent sales data in units (Dec.2016 - Dec.2019) for all the models of the G502 gaming mice aggregated from major global markets, retail channel only: CA, CN, FR, DE, ID, KR, RU, SE, TW, TH, TR, UK, US.
  • HERO 25K GAMING SENSOR logitech G502 HERO Zero Smoothing, Zero Acceleration
  • Tunable Weights G5 Logicool: From 121 to 139g, Customize with Five 3.6g Weights
  • 11 Programmable Buttons: Assign in-game, app and system commands.
  • 1. Mechanical switches 2. Left & Right Tilt 3. 16.8M LIGHTSYNC RGB 4. Dual mode scroll wheel 5. G Shift Button 6. Textured Rubber Grips
  • "Customize effects with 16.8 million colors."
  • Advanced Onboard Memory Assignments CMMANOS ... ACTIONS MACROS uM Mdd Cooe - d - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Get fully equipped to win.
  • The image features a black computer mouse with a blue light on the side, which is the Logitech G502 Hero gaming mouse. The mouse is sitting next to its box, which is also black and white. The box contains the gaming mouse and its accompanying accessories.
  • Basic game streaming upgrades. Tech Talk from The Lab. video 2 minutes 31 seconds
  • Creator Pick: Customize Your Gaming with this Incredibly Accurate Gaming Mouse video 0 minutes 18 seconds
  • Creator Pick: Upgrade Your Setup with One of the Best and Most Affordable Gaming Mice at Best Buy! video 0 minutes 24 seconds
  • Creator Pick: Level Up Your Gaming with the Logitech G503 Hero video 0 minutes 27 seconds
  • Creator Pick: I Just Found Your Next Gaming Mouse! video 0 minutes 31 seconds
  • G502 HERO Wired Optical Gaming Mouse Overview Video video 0 minutes 43 seconds

Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

Model:
910-005469
SKU:
6265133
Highly rated by customers for:
$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7524 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 7,524 reviews
  • Best Buy Employee

    Best Service Best Price Best Buy

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing experience for someone who is scared of making the wrong choice. I had all my million questions answered with kindness and patience. I am really happy I was able to grab my items.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear our customer service team helped you find the perfect gaming mouse for you! Finding the right fit is important, and we're glad our team was able to answer all your questions. Happy gaming!

  • Pros mentioned:
    Weight

    Great mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Lightweight, weights included to adjust per one's preference, works well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Great mouse

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very reliable mouse. Easy to set up, comfortable to use, and really worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Perfect mouse at a fantastic price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my gaming mouse and have always preferred the little "thumb rest." Variable weights were easy to insert and mouse paired up nicely in GHub with my Logitech Pro keyboard. The pair look and game great together. Oh, and the sub-$30 price tag for this SE edition of the 502 didn't hurt, either.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Must have

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse for gaming. Feels Very comfortable in the hand definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Pretty good mouse for most games

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little light for me but adding weights helps. Fits well in my hands but may be too large for smaller hands.

    I would recommend this to a friend

  • Must have

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a while back and so far it’s been one best purchases I have made. It working amazingly and has held up really well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO mouse! We're thrilled to hear that it's been a great purchase and that it's held up well over time. We appreciate you taking the time to share your experience.

  • Amazing!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and responsive highly recommend one of the best mouses on the market right now!!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Great response, easy install

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse comes with weights so you can adjust to your liking and is customizable with the Logitech app

    I would recommend this to a friend

  • Great gamers mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse for gaming feels good & very responsive. Scroll wheel could be better super loose. Everything else I believe it’s a 9/10 type mouse very good & best at gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Good quality gaming mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is comfortable to use, not too many buttons but enough to have a lot of options.

    I would recommend this to a friend

  • Solid mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works really well, the refresh rate is good however for use on xbox it is a bit of a pain. The software for Logitech on Mac took a couple of days to make work to program the buttons. The buttons have to be programmed to keys through the software or else the mouse won’t work properly. On xbox you have to program the mouse and enable mouse memory to use the mouse with keys with UIOPJKLM which is away from WASD.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Gaming mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew really loves this gaming mouse. Easy to use and comfortable in his hand.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Good quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming mouse. Very good quality and can stand being constantly dropped

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    New favorite mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has very fluid motion when gaming and lots of buttons for presets during gaming

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Super mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price! Works fine! Friendly help! Fits hand well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Great gaming mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play mostly mmo and fps games and this mouse is great for both and the adjustable weights is a very nice feature

    I would recommend this to a friend

  • Best mouse on a budget

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse size for average size hands. Runs very smoothly, would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Mouse

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cheap mouse every, every entry level gamer should have this gaming mouse

    I would recommend this to a friend

  • Good :)

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good so far. I've used one of these for years with little issues, only that I rest my hand weirdly and can change the dpi accidentally. My girlfriend really likes it for the games she uses it for

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO Wired Optical Gaming Mouse. We're glad to hear that you've had a positive experience with it over the years. We apologize for the inconvenience caused by the accidental DPI changes. We'll investigate ways to prevent this issue in future models. It's great to hear that your girlfriend is also enjoying the mouse for her gaming needs.

Page 137, Showing 2,721-2,740 of 7,524 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.