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Customer Ratings & Reviews

Your price for this item is $37.98
The comparable value price is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7351 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 7,351 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this mouse because I'm planning on building a gaming rig soon, figured might as well start getting smaller stuff to lessen the blow. I've been using this mouse on my crappy laptop and even on the Xbox. This thing is so smooth lots of options to customize colors and i think you can program buttons too, haven't really messed with that. I like the feel of the track wheel and like how with the click of a button it's metered or can spin forever. it also comes with weight you can put into the bottom to change the overall weight of the mouse for personal preference. It is corded so if that's an issue I'd look towards the more expensive option but personally for me this does the job. So far happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouses with great software and buttons come in clutch

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s great to hear your experience has been positive. Your feedback helps us refine and improve our products. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Buttons, Rgb lighting

    Rated 5 out of 5 stars

    Awesome mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming mouse is awesome! With RGB & with programmable buttons, it’s what I love this mouse. Thanks .

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your thoughts on the G502! Sounds like its extra buttons are a real win for gamers who crave customization. Definitely a solid pick if you value versatility in your setup. Glad you're enjoying it! Logitech

  • Pros mentioned:
    Buttons, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Best Wired Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has all the features you'd need in a gaming mouse, the hyper scroll wheel is super cool, little rgb is nice, cable is solid, nice weight system, and the extra buttons are super useful

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Best Gaming Mouse I’ve Used...EVER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wired Logitech G502 is the best mouse I’ve ever purchased. I bought it during a fire sale in early February. A lot of gaming accessories were on sale. It came down to this mouse for $20, or the Razer Deathaddder Elite (also $20). I used to buy lower quality wireless mice/keyboard combos from Logitech and Microsoft. This is a much better experience. I decided to go with this over the Razer Deathadder Elite which is inferior to this product. This has more programmable buttons, better build quality, cool Logitech G-Hub software that works well, RGB settings on the fly with a dedicated button, options for a scroll wheel with resistance or on a bearing. Best way I can explain the scrolling is to think of it like any other mouse with a scroll wheel (its tighter and more precise), but I keep mine on the setting that turns it into a skateboard wheel (it spins allowing you to scroll much faster, great for web pages, and long documents, or gaming). This mouse came with a Logitech sticker, configurable weights for the bottom of the mouse. I keep mine at stock weight and its been fine for games like Diablo 3 and WoW. You will probably want more weight if your are a competitive FPS gamer that plays games like CS:GO or Battlefield/Star Wars: Battlefront. The packaging experience was nice, very straightforward and easy to unbox. The cord is very long. I use mine with a laptop most of the time, and it has a bunch of excess wiring for plenty of give. So, if you are using it with a desktop it should be able to accommodate for the length between you and your PC. In conclusion, this is a very high quality product from Logitech (normally retails at $70). If this quality speaks for any of Logitechs other gaming gear, then they have made a lifelong customer of theirs.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort, Weight

    Rated 5 out of 5 stars

    Great value, definitely recommended!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a G700 that I bought 11-12 years ago. Love Logitech products, so - even though the Razor Basilisk was also a contender - went with something similar. I'm not too fond of wireless mice, so the USB cool. Comfortable grip, really like the bumps on the right side. Adjustable weights may not matter to people who only use the mouse for an hour or two, but I work and play with this mouse, and the difference is noticeable. Buttons can be remapped to perform any function and the mouse can store 5 profiles,5 different button combinations. Overall, definitely worth the price, hope it'll last as long as the 700.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Love the mouse so much, i got a second one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I already had the wireless version but i had another pc and wanted the same mouse. Problem is that the wireless can only be binded to one mouse so i got this one on sale. The software to use it isn’t perfect but is functional and can make many profiles for different situations and games. 11 programable buttons including macros. Def worth it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We appreciate your support and the time you took to share your thoughts. It’s great to know our product is meeting your needs. Thanks for being a loyal user. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 HERO is a top-tier wired gaming mouse, offering precision, comfort, and customization. Its HERO 25K sensor ensures ultra-accurate tracking, while the adjustable weights let you fine-tune the feel to your preference. The ergonomic design makes long gaming sessions comfortable, and the RGB lighting adds a stylish touch. With 11 programmable buttons, it's perfect for gamers who value control and versatility. A solid choice for both casual and competitive players!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO Wired! We're glad you're enjoying its precision, comfort, and customization options. Logitech

  • Rated 5 out of 5 stars

    Good price and software works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse isn't my favorite mouse. Just not my preference as this mouse was for the wife I prefer the g303 shroud but that isn't saying either one is better just what style you prefer. Seems like you can't go wrong with a logitech mouse as I never have issues with Logitech mice. They have great software unlike many other brands and I don't seem to experience much issues with Logitech products ever. Razer on the other hand has giving me issues after issues with multiple different products and I have just given up on them at this point cause I don't think they will ever sort the software issues out as it has been years now.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the product is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    10/10 Would Highly recommend.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a part of my husband's anniversary present and he has loved it! He was thrilled to find out not only is it weighted, he can adjust how much weight he wants in it and can adjust it. He also loves that the scroll wheel has a button that adjusts how quickly it spins. It also syncs up with his other RBG items in the set-up so dubs for all.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my favorite mouse. It perfectly fits my hand and has adjustable weight so you can customize the feel for a lighter or heavier mouse. The mouse wheel unlocks and that can be useful, and all the buttons are well thought out and actually useful. DPI goes up to like a billion so you should be fine. Also recommend the wireless version. Only issue is they seem to have a problem after about a year where the right mouse button becomes finnicky and less responsive, but that might be a product of my pink out rage.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Rgb lighting

    Rated 5 out of 5 stars

    Perfect all round

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse. It is quite large and perfect for my right hand. Absolutely love the 11 customizable buttons and use almost all of them in Call of Duty. The hyperscroll wheel is a wonderful addition and I use it all the time while browsing the web. You're able to lock it so you can use it as a traditional scroll wheel when playing games. I cannot stress enough the value of this mouse for the price. I got it on a Black Friday deal and I couldn't be happier. One more thing, I love the RGB lights on this mouse. There's only a few so it's nice and subtle just how I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Excellent Mouse Option

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this exact mouse for 3 years. It is comfortable in the hand for prolonged gaming sessions. The Logitech software allows me to edit the RGB along with the DPI settings to fine tune the sensitivity of the mouse. I've used the mouse extensively & it functions flawlessly even 3 years later.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Amazing budget gaming mouse.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough positive things about this mouse. Using the Logitech G Hub software, you're able to customize everything from the DPI to RGB light sync to button mapping. This mouse even comes with weights you can add to make it heavier, which is a nice touch for those who prefer a heavier mouse. I definitely recommend this mouse for gaming as well as everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, programmable and reliable. Love the mouse, responsive and snappy. Great feel, interchangeable weights inside to help with steadiness. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got mouse for productivity due to infinite scroll, sideways scroll, and macro buttons as well as gaming. The cord is very nice and braided. It also has a velcro strap attached which is helpful. The software is very easy to use. It has many presets and also makes it very easy to create macros. As for the mouse itself, the RGB zone is small but looks nice, from what I can tell the sensor is accurate, and the mouse feels good in the hand. As for the weights, it feels fine with any amount but I like using all of them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    So far my favorite gaming mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gamers we are never satisfied with our mouse when we are playing. Things like too small, or not the right size, please more buttons, I don't like this or that can be coming from anyone. But, after using different ones and so far I really really like this one by a lot. Pros: Exactly the right buttons that I was looking for. Amazing feeling on my hand because you know I have normal hands. Build quality and ergonomics are solid. Also, the weight is adjustable and the software is really easy to use. Cons: To me NONE.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Great mouse with multiple features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, multiple buttons and multiple settings. The wheel has a button that can shift it from ratchet mode to free spinning mode. It has weights you can add to the bottom for a bit of heft.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for reaching out about the G502 HERO. It sounds like you're a big fan of the multiple buttons, customizable settings, and adjustable weight system. The scroll wheel with the hyper-fast scrolling mode is a great feature for navigating long webpages or documents too.

  • Pros mentioned:
    Buttons, Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Absolutely Phenomenal Gaming Mouse

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used for a while and this has to be, hands down the BEST Gaming Mouse I have ever used. The fetures you get for the price you pay is amazing. Mapable buttons, several DPI agustment options, a Lock/Unlock button for the scroll wheel, customizable weight, ADS button, this mouse has ot all. HIGHLY RECOMMENDED.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal mouse. The weights that you can add to the mouse make it great for someone who wants to have a heavier hand or lighten it up for some more speed. Speak design, ergonomic, and very high quality.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's clear the Logitech G502 HERO has made a significant impression! Your praise for its phenomenal performance and the customizable weights for tailoring feel and speed highlights key design strengths. We're glad the sleek design, ergonomics, and high quality all contribute to such a positive experience. Logitech

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