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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7507 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 7,507 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming mouse! The button configuration is essential. Also enjoy the weights!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Great mouse, crappy wheel

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second i pulled it out of the packaging the mouse wheel was rattling. Im not talking a small wiggle, full on rattle. If i was browsing a web page i would move the mouse too fast and the wheel would scroll on its own. I returned it after 2 days and went with something else. Other than the unbearable wheel, the mouse worked great. The little weights added a good amount of balance for someone with big heavy hands.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse, not a big upgrade though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bough the previous versions of this mouse, both the Original Proteus Core, Proteus Spectrum and now the Hero. Compared to the previous mouses there isn't much that is different besides the thinner and more durable braided cable, uprated switches and newer more accurate sensor. That doesn't mean its a bad thing, as subjectively I liked the fit of the previous mouses and bought the Hero Model for that reason. Other than that I'd really be hard pressed to suggest buying this over the older versions of this mouse unless you're a big fan of this series of mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product everything okay I love my mouse is perfy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO. We're delighted to hear you're enjoying the mouse and finding it performs perfectly. We appreciate your feedback. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, nicely weighted, good button action. Nice!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easily used for gaming. Quick response for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very versatile and comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of different options When gaming and Love the weights to adjust movement. Quick response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse for games , very responsive and easy to use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a great starting gaming mouse for beginners

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very responisive snd and comfortable. It’s a great starting mouse with a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got used to it quick, love this Mouse. Definitely would recommend. Very adjustable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mouse love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    functionality amazing! buttons all there an roll mouse lock feature is to die for :D

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Precise mouse: Require online installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this mouse very comfortable to use in graphic programs. Fits my hand and has good placement of buttons. Adjustable sensitivity and precision are a big plus for me. However, I do not like that inorder to fully program the mouse programmable buttons I must use a online installer to install software to my compuer. I will not do this for security reasons. The manufacturer should supply this software with the mouse or at the very least a proper installer that can be downloaded, scanned and installed offline.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming mouse. Runs smooth. Lights up. Fits good in hand. Like it overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yesssssp

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful! Starting streaming and let me say must grab!! Easy to use as wel

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable! You can also edit the buttons to do whatever you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted for a while. I believe it still works. The boy likes to play his computer games

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the Logitech - G502 HERO. We're glad it provided reliable performance for a significant time. We hope you are continues to enjoy using it for his gaming adventures. Logitech

  • Rated 5 out of 5 stars

    Logitech is always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son who games quotes a bit and this mouse has been great. Easy to learn and use. It’s super cool.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great wired mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son. Great gaming mouse. The added weights feature is nice. Helps with control better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse glides very easily matches the neon keyboard and is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming mouse on the market and it priced reasonable a must have for any gamer

    I would recommend this to a friend