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Customer Ratings & Reviews

$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7507 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 7,507 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, especially the mouse scroll options and added weights option.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. He says the action is very smooth and it is very comfortable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gud mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, got it for my best friend, now he can actually play the games right

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad it's helping your best friend play games effectively. Thanks for sharing! Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. Would recommend to anyone that needs a gaming mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it. Great gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, easy plug and play. Great gaming mouse, big difference over a regular mouse.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great mouse, fatal flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a lot to like about this mouse. The adjustable weights, all buttons being responsive, etc. My major gripe with this is the track wheel. I absolutely hate it. It spins endlessly- like you can give it a good spin and it’ll be going for 10-15 seconds. Precision is very, very bad. With smaller movements, you’ll frequently move further than you wanted. So let’s say you have a hot key bar on your screen and you want to move from slot 1 to slot 2. You can’t- you’ll hit 4, and then backtrack too far, and finally after much finagling you may eventually reach the intended target. There really needs to be some sort of friction on the wheel, or like intermediate gradations so you don’t scroll too far.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Thank you for your honest feedback on the Logitech G502 HERO. We appreciate you highlighting the positive aspects of the mouse, like the adjustable weights and responsive buttons. We understand your frustration with the scroll wheel's free-spinning nature and lack of precision, especially for navigating hotkey bars. We apologize for the inconvenience this has caused you. We'll pass your feedback on to our product development team for future improvements.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smooth mouse wheel has good feel. easy to adjust the weight of the mouse for comfort

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Comfortable Mouse for FPS Games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding mouse for the price! Purchased this "on sale" for $35 ($25 with BB reward). The weights that are included are a nice customization option. I bought this mouse with FPS / Overwatch in mind. I thoroughly enjoy the thumb rest - it helps with control and comfort during long sessions. I can't rate 5/5 because of long-term use. I've only had this mouse for a few weeks. Good job Logitech!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Happy with my purchase. Great options for custom comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was very easy and convenient to use. Will definitely recommend it to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for a pc beginner definitely will purchase more items from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick, heavy, and customizable. Bought this as a gift for my fiancé and he loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gamer mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great gamer mouse! it reacts super fast and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent choice for a gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little small for my hands, but excels in every other area. A solid mouse for any type of gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is a popular choice for gamers, known for its ergonomic design, customizable buttons, and precise tracking. While it might not be the best fit for everyone, especially those with smaller hands, it's still a solid choice for many.

  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this gaming mouse, we’ve had zero issues out of it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO! We're thrilled to hear you're enjoying it and have experienced zero issues. Your satisfaction is our priority. Logitech

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    It’s alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and I bought this on Black Friday for a lower price. I like how you can change the weight of the mouse by adding the weights on the bottom of the mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and responsive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Fast and responsive. I would recommend this mouse to other gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this. Fits perfect in my hand, isn’t to heavy. Moves smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best mouse for gaming . Very fast and responsive with dialed in DPI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is good for gaming, I would recommend it for shooterrs.

    I would recommend this to a friend