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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7524 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 7,524 reviews
  • Rated 5 out of 5 stars

    Love this mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is great! The scroll wheel is the best I’ve ever used... continuous scrolling for days

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great first gaming mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first mouse for games. RGB lighting is nice to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    BEST MOUSE FOR HIGH SENSE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT MOUSE love it. Very.comfortable to hold it and it the best mouse i have

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slim not too heavy fits hand without the bulk nice mouse for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For new PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and knowledgeable staff. ——————————-

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear the staff provided helpful service. Feedback like this is valuable. Logitech

  • Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nicely, would definitely be a good choice if you don't want the wireless version.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Nice mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good mouse. Nice grip and everything. I was using Razer Taipan before this so this mouse felt a little bigger but I think I'm used to it now after a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first mouse. Wow is it easy to use! I love the plug and play as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse if it fits your hand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse overall. I ended up returning it though, because it did not quite fit my hand. I have a large hand and use a palm grip, and the G502 was a bit too narrow in the back with not enough "hump", which was causing my palm to cramp after a while. Also, I found the scroll wheel to be a bit heavy, I much prefer the scroll wheel on the Razer Basilisk (which I ended up getting, because if fit my hand slightly better). Other then that it worked well, the switches click nicely, the tracking is perfect. If you have a medium size hand, this mouse would work well, it just was not a right fit for me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Solid mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, really comfortable to use. Button placement is convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woths more than the cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works smoothly qnd ergonomically perfect for a medium sized palm.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes how you can control the weight of the moose by adding or subtracting weights to the bottom of it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Starter/Budget Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first mouse and I couldn’t be happier with it. It performs well, gets the job done. I’d definitely suggest this as a starter mouse if you just getting into PC, or even if you’re experienced. It feels nice in your hand and is comfortable and reliable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great mouse, fatal flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a lot to like about this mouse. The adjustable weights, all buttons being responsive, etc. My major gripe with this is the track wheel. I absolutely hate it. It spins endlessly- like you can give it a good spin and it’ll be going for 10-15 seconds. Precision is very, very bad. With smaller movements, you’ll frequently move further than you wanted. So let’s say you have a hot key bar on your screen and you want to move from slot 1 to slot 2. You can’t- you’ll hit 4, and then backtrack too far, and finally after much finagling you may eventually reach the intended target. There really needs to be some sort of friction on the wheel, or like intermediate gradations so you don’t scroll too far.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Thank you for your honest feedback on the Logitech G502 HERO. We appreciate you highlighting the positive aspects of the mouse, like the adjustable weights and responsive buttons. We understand your frustration with the scroll wheel's free-spinning nature and lack of precision, especially for navigating hotkey bars. We apologize for the inconvenience this has caused you. We'll pass your feedback on to our product development team for future improvements.

  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is amazing, feels great runs great and for price its stellar

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good Overall Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse for daily use and for gaming. Adjustable weight is also nice for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted for a while. I believe it still works. The boy likes to play his computer games

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the Logitech - G502 HERO. We're glad it provided reliable performance for a significant time. We hope you are continues to enjoy using it for his gaming adventures. Logitech

  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Have not heard any complaints from my son so that's a good sign.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great i love the extra side buttons and the software is really useful too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this mouse. It's very comfortable and he said it responds quickly.

    I would recommend this to a friend