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Customer Ratings & Reviews

$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7507 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 7,507 reviews
  • Rated 5 out of 5 stars

    Very good product easy to handle it I like it very

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product easy to handle it I like it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for gamers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth action, works like a charm. Compact size, but plenty of features to customize.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse feels good in your hand and has a ton of buttons positioned for easy reach. You can even click a button to unlock the wheel and it free spins. Definitely worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great. Super smooth and fast response. The customization could be simpler but fun and works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Logitech g502 Hero

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Fast, smooth, and responsive!!!! Highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming. Easy to use. Have had no issues with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works just how i expected :) i really like the different weights and speeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love everything about this mouse. I can’t think of one con.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incredible mouse, lousy software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the actual mouse - the Logitech G hub software is weak. The physical mouse itself is a 5-star product. The ability to alternate between clicky or gliding wheel is great. The side buttons are perfectly placed. Unfortunately, the G hub software sometimes renders my Logitech wireless headset inoperable. In order to use my headphones, I have to uninstall the G hub - which minimizes my ability to program the mouse fully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality mouse.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this mouse. He uses it for gaming and it is very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Gaming mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ergonomic feel. Great price. Lots of features.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse for gaming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this mouse for nearly a month now. So far so good. I would recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. You can adjust the weight of this mouse if you’re into that kind of stuff. It has enough programmable buttons to satisfy all your short cut key needs. The white looks nice if you’re trying to match a white computer set up.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast mouse with no lag due to the cord. Smooth and buttons are great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    excellent gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this gaming mouse is not expensive at all and it has all the features you need for gamers

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very comfortable way to do your every day task . I really like this mouse

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Nice mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything to the feel and weight is amazing with this mouse only problem is the mouse wheel is loose and would switch through my weapons just by moving my mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great mouse, definitely worth the price. Everything is easy to use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Thank you for taking the time to post this rave 5-star review of the the G502 HERO Wired Gaming Mouse. For some added value and benefit, I highly suggest that you download Logitech's G Hub software which allows you to customize settings and buttons on your mouse. Here's a link to the download: https://support.logi.com/hc/en-us/articles/360025298133. Hope that you found this helpful. Thank you for choosing Logitech. - Richard from Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Exceptional mouse for $30

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been needing a new mouse since my Deathadder started the double-clicking issue that are common with them. Most people recommended this mouse, but I was a little apprehensive to purchase a new one for the usual $50, even looking for used ones. Lo and behold, this mouse goes on sale, and I bought without even thinking twice. This mouse also commonly gets the double clicking issue (average life being a couple years, from what I've read), but Logitech support is supposed to be very understanding with this. That being said, I've loved this mouse since I've gotten it out the box (I personally leave all the weights out of it to minimize weight), and I would definitely recommend this mouse to those that have bigger hands and/or claw-grip (I have both). I was a little disappointed that the curbside pickup at my local Best Buy took nearly 20 mins, even though the parking lot was pretty empty.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to set up and Customize. Great price for a great product

    I would recommend this to a friend