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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7592 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the G502 HERO SE Wired Optical Gaming Mouse, praising its overall performance, adjustable weight, and comfortable feel. Many appreciate the customizable RGB lighting, reasonable price, and extra buttons. While some find the size small and dislike the software, the mouse is generally favored over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 7,592 reviews
  • Pros mentioned:
    Comfort, Overall performance, Weight

    Rated 5 out of 5 stars

    Awesome feel, comfort and longevity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased this item before and it's 2 years old now, and I got another laptop, so I went back to the old faithful brand and style for the second laptop. The first one is fine. And my spouse has the third one :) this mouse is afantastic weight, feel and comfort and has adjustments for adding more weight included with the purchase. The cord has had massive daily abuse for two years without fail. It's also traveled in backpacks on many trips. Whereas my precious "other brand" mouse didn't last 6 mo with similar gaming activity. Totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new gaming setup favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not trying to glaze but this mouse should be worth more it blows razor away no issues after a few months. it feels solid could easily outlive any razer buttons are still as clicky as ever love the scroll wheel you won’t have issues swapping items in video games.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for taking a moment to share your experience. We’re so glad the Logitech G502 HERO Wired Optical Gaming Mouse is working well for you. Your support means a lot and helps us keep improving. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Best gaming mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming mouse. It comes with weights, you can add or remove which was a game changer. I never realized having a heavy weight mouse could take my gaming to the next level. It gives you more control and feel sturdy and comfortable on my hand. You can program it and customize the settings.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re thrilled the Logitech G502 HERO Wired Gaming Mouse is working as intended. Your feedback helps us grow. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great mouse for anything

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great mouse for gaming. Hit almost all headshots thanks to it's accuracy. Has weights if u want more weight and can change the dpi on the go without having to access the logi hub for it. Lights can be customized to each game and if getting shot at or shooting at the enemy player. Had fun with the free fly wheel just stop it before cod kicks u from the match for too many inputs at one time. Long cable if your wondering about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope they never stop making these.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last long and does not break easily. Just enough extra buttons for your game. No you do not need the whole numeric keypad on a mouse. Software does not feel bloated either.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your support and are happy to hear the product is serving you well. Your feedback helps us improve every step of the way. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Best Wired Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has all the features you'd need in a gaming mouse, the hyper scroll wheel is super cool, little rgb is nice, cable is solid, nice weight system, and the extra buttons are super useful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    G502 must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of this gaming mouse. Love that you can change the weight. Very well made. Love the fact i can change the dps on the mouse as well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Legendary Design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale and it was a steal! I have always loved the G502 design and coupling that with this colorway was a no brainer. The buttons are of quality and feel really nice. The mouse includes weights you can add if you prefer a heavier feel too. You can customize your buttons and lighting via the G-Hub app.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse for every day use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with multiple functions has a soft wheel and also like the individual weights that can be added or removed into a nice case with easy access to them.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Overall performance, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Best Gaming Mouse I’ve Used...EVER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wired Logitech G502 is the best mouse I’ve ever purchased. I bought it during a fire sale in early February. A lot of gaming accessories were on sale. It came down to this mouse for $20, or the Razer Deathaddder Elite (also $20). I used to buy lower quality wireless mice/keyboard combos from Logitech and Microsoft. This is a much better experience. I decided to go with this over the Razer Deathadder Elite which is inferior to this product. This has more programmable buttons, better build quality, cool Logitech G-Hub software that works well, RGB settings on the fly with a dedicated button, options for a scroll wheel with resistance or on a bearing. Best way I can explain the scrolling is to think of it like any other mouse with a scroll wheel (its tighter and more precise), but I keep mine on the setting that turns it into a skateboard wheel (it spins allowing you to scroll much faster, great for web pages, and long documents, or gaming). This mouse came with a Logitech sticker, configurable weights for the bottom of the mouse. I keep mine at stock weight and its been fine for games like Diablo 3 and WoW. You will probably want more weight if your are a competitive FPS gamer that plays games like CS:GO or Battlefield/Star Wars: Battlefront. The packaging experience was nice, very straightforward and easy to unbox. The cord is very long. I use mine with a laptop most of the time, and it has a bunch of excess wiring for plenty of give. So, if you are using it with a desktop it should be able to accommodate for the length between you and your PC. In conclusion, this is a very high quality product from Logitech (normally retails at $70). If this quality speaks for any of Logitechs other gaming gear, then they have made a lifelong customer of theirs.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great value, definitely recommended!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a G700 that I bought 11-12 years ago. Love Logitech products, so - even though the Razor Basilisk was also a contender - went with something similar. I'm not too fond of wireless mice, so the USB cool. Comfortable grip, really like the bumps on the right side. Adjustable weights may not matter to people who only use the mouse for an hour or two, but I work and play with this mouse, and the difference is noticeable. Buttons can be remapped to perform any function and the mouse can store 5 profiles,5 different button combinations. Overall, definitely worth the price, hope it'll last as long as the 700.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    logitech g502

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely good price for a really good mouse all tho the software sometimes is a little but buggy when using the softwares macro but none the less its really good price. really responsive, and the software also has a setting for your dpi, it also comes with weights for the mouse just in case you like a heavier weighted mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear that you’re enjoying your Logitech device. Your feedback is a big part of what helps us grow and continue to serve our users better. Thank you for choosing Logitech and for being part of our journey. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my favorite mouse. It perfectly fits my hand and has adjustable weight so you can customize the feel for a lighter or heavier mouse. The mouse wheel unlocks and that can be useful, and all the buttons are well thought out and actually useful. DPI goes up to like a billion so you should be fine. Also recommend the wireless version. Only issue is they seem to have a problem after about a year where the right mouse button becomes finnicky and less responsive, but that might be a product of my pink out rage.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Perfect all round

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse. It is quite large and perfect for my right hand. Absolutely love the 11 customizable buttons and use almost all of them in Call of Duty. The hyperscroll wheel is a wonderful addition and I use it all the time while browsing the web. You're able to lock it so you can use it as a traditional scroll wheel when playing games. I cannot stress enough the value of this mouse for the price. I got it on a Black Friday deal and I couldn't be happier. One more thing, I love the RGB lights on this mouse. There's only a few so it's nice and subtle just how I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Awesome mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this is better than the Razer viper 8k hard recommend (and yes you can turn off the RGB)

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your kind words. It’s wonderful to know our product is helping you out. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Comfort
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Very comfortable high performance mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse, it is so comfortable to use and I've found myself using the buttons a lot more than I thought I would. Only Complaint is the logitech software isn't very good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your thoughts on the G502 HERO. We're glad you're enjoying the comfort and the versatility of its buttons. Your feedback regarding the Logitech G HUB software is valuable to us. We're constantly working on optimizing the software's performance and user experience. Logitech

  • Rated 5 out of 5 stars

    Good price and software works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse isn't my favorite mouse. Just not my preference as this mouse was for the wife I prefer the g303 shroud but that isn't saying either one is better just what style you prefer. Seems like you can't go wrong with a logitech mouse as I never have issues with Logitech mice. They have great software unlike many other brands and I don't seem to experience much issues with Logitech products ever. Razer on the other hand has giving me issues after issues with multiple different products and I have just given up on them at this point cause I don't think they will ever sort the software issues out as it has been years now.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the product is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Rated 5 out of 5 stars

    Best mouse for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After putting around 50 hours into using this, I can say this easily beats its more expensive comptetition. The fact that its wired means less latency, plus you wont have to worry about a dead battery in a crucial moment. The DPI adjustments are fantastic, allowing you to switch between 5 different speeds that can be adjusted at any time. Lastly, and my personal favorite, the scroll wheel. Being able to unlock it and just let it rip has made web browsing FANTASTIC.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We truly appreciate your detailed feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! It's fantastic to hear that after 50 hours of use, you find it outperforms more expensive alternatives, highlighting its low latency, reliable wired connection, and impressive DPI adjustments. We're especially glad the unlockable scroll wheel has enhanced your web Browse experience. Your insights are incredibly valuable! Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    10/10 Would Highly recommend.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a part of my husband's anniversary present and he has loved it! He was thrilled to find out not only is it weighted, he can adjust how much weight he wants in it and can adjust it. He also loves that the scroll wheel has a button that adjusts how quickly it spins. It also syncs up with his other RBG items in the set-up so dubs for all.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Amazing budget gaming mouse.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough positive things about this mouse. Using the Logitech G Hub software, you're able to customize everything from the DPI to RGB light sync to button mapping. This mouse even comes with weights you can add to make it heavier, which is a nice touch for those who prefer a heavier mouse. I definitely recommend this mouse for gaming as well as everyday use.

    I would recommend this to a friend