Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Black.
  • World's Best Selling Gaming Mouse* G502 World's No.1 Best Selling Gaming Mouse* Cm G502 G *Based on independent sales data in units (Dec.2016 - Dec.2019) for all the models of the G502 gaming mice aggregated from major global markets, retail channel only: CA, CN, FR, DE, ID, KR, RU, SE, TW, TH, TR, UK, US.
  • HERO 25K GAMING SENSOR logitech G502 HERO Zero Smoothing, Zero Acceleration
  • Tunable Weights G5 Logicool: From 121 to 139g, Customize with Five 3.6g Weights
  • 11 Programmable Buttons: Assign in-game, app and system commands.
  • 1. Mechanical switches 2. Left & Right Tilt 3. 16.8M LIGHTSYNC RGB 4. Dual mode scroll wheel 5. G Shift Button 6. Textured Rubber Grips
  • "Customize effects with 16.8 million colors."
  • Advanced Onboard Memory Assignments CMMANOS ... ACTIONS MACROS uM Mdd Cooe - d - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Get fully equipped to win.
  • The image features a black computer mouse with a blue light on the side, which is the Logitech G502 Hero gaming mouse. The mouse is sitting next to its box, which is also black and white. The box contains the gaming mouse and its accompanying accessories.
  • Basic game streaming upgrades. Tech Talk from The Lab. video 2 minutes 31 seconds
  • Creator Pick: Customize Your Gaming with this Incredibly Accurate Gaming Mouse video 0 minutes 18 seconds
  • Creator Pick: Upgrade Your Setup with One of the Best and Most Affordable Gaming Mice at Best Buy! video 0 minutes 24 seconds
  • Creator Pick: Level Up Your Gaming with the Logitech G503 Hero video 0 minutes 27 seconds
  • Creator Pick: I Just Found Your Next Gaming Mouse! video 0 minutes 31 seconds
  • G502 HERO Wired Optical Gaming Mouse Overview Video video 0 minutes 43 seconds

Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

Model:
910-005469
SKU:
6265133
Highly rated by customers for:
$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7527 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 7,527 reviews

  • Didn't make it more than a year and a half.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse over the last year and a half. Very classy, sharp, and responsive. Recently just started having issues selecting text, dragging and dropping, etc. Bought a replacement on sale; however, if that one has the same issue, I will not be purchasing this mouse again. Serious quality issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Works well

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Priced reasonably. Logitech always made good move.

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that fits, feels, and performs exceptionally.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    So smooth

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful quick and smooth. Great resolution and great price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I’ve ever used in great for the price hi

    I would recommend this to a friend

  • For gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the LED color options and how smooth it feels. It doesn't click loudly and you can set the scroll wheel to be silent as well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for the price, the weight are a nice addition.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Great gaming mouse!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband's 'gaming habit'...and he seems very pleased with it!

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Great mouse at black Friday price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Medium-heavy weight, glides well on regular mouse pads. Very fast on gamer mouse pads. Buttons are great, nice and clicky. Great using it for FPS. Software is laggy but usable. Looks really nice.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Excellent mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is nice and durable with the classic Logitech feel, would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Love the quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes playing Pc games and video editing a breeze. Multi buttons function for micro

    I would recommend this to a friend

  • 8/10

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the Corsair Harpoon to this mouse and it fits in the hands (I have a rather small hand/palm) pretty well. They give you weights you can add to the bottom of the mouse if you like your mouse feeling heavier/lighter. Only problem I have is that the scroll wheel is rather really loose and sensitive, so sometimes when im just browsing through the pages I have a problem of it just scrolling down fast randomly when I barely hit it or sometimes when I'm gaming and use my scroll wheel as one of a macro key it cracks out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Perfect for gaming

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and durable! Exactly what my son needed for his gaming PC

    I would recommend this to a friend
  • Pros mentioned:
    Price

    first gaming mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very efficient and for the price I can't complain.

    I would recommend this to a friend

  • Great Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliably precise and easy to use. There is some accidental tapping of the thumb buttons, but the ergonomics are solid otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Excellent gaming mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very comfortable, fits small to medium size hand perfectly, easy to use, comes with five weights for different gaming purposes, and overall attractive. In my opinion, the color combinations of white and black removes the elegance and makes it look cheap. The all black model looks more classy.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend

  • Good Enough Love the Macro Buttons

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of macro buttons that are great for gaming. Price wasn't bad either. Only issue is the software you use to program the macro buttons. It's a nightmare.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse. We're glad you enjoy the macro buttons and the overall value of the product. We apologize for the inconvenience caused by the software. We'll continue to work on improving our software to provide a better user experience.

  • Mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son use it all the time for gaming and fast response

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Solid mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good mouse with tons of customizations. You can add the supplied weights to make it heavier. The software allows for tons of DIP, button and RGB changes. I would recommend this mouse.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Awesome for gaming. Lack luster PC app.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse for Gaming. Bad software. It’s comfortable.

    I would recommend this to a friend
Page 161, Showing 3,201-3,220 of 7,527 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.