Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Black.
  • World's Best Selling Gaming Mouse* G502 World's No.1 Best Selling Gaming Mouse* Cm G502 G *Based on independent sales data in units (Dec.2016 - Dec.2019) for all the models of the G502 gaming mice aggregated from major global markets, retail channel only: CA, CN, FR, DE, ID, KR, RU, SE, TW, TH, TR, UK, US.
  • HERO 25K GAMING SENSOR logitech G502 HERO Zero Smoothing, Zero Acceleration
  • Tunable Weights G5 Logicool: From 121 to 139g, Customize with Five 3.6g Weights
  • 11 Programmable Buttons: Assign in-game, app and system commands.
  • 1. Mechanical switches 2. Left & Right Tilt 3. 16.8M LIGHTSYNC RGB 4. Dual mode scroll wheel 5. G Shift Button 6. Textured Rubber Grips
  • "Customize effects with 16.8 million colors."
  • Advanced Onboard Memory Assignments CMMANOS ... ACTIONS MACROS uM Mdd Cooe - d - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Get fully equipped to win.
  • The image features a black computer mouse with a blue light on the side, which is the Logitech G502 Hero gaming mouse. The mouse is sitting next to its box, which is also black and white. The box contains the gaming mouse and its accompanying accessories.
  • Basic game streaming upgrades. Tech Talk from The Lab. video 2 minutes 31 seconds
  • Creator Pick: Customize Your Gaming with this Incredibly Accurate Gaming Mouse video 0 minutes 18 seconds
  • Creator Pick: Upgrade Your Setup with One of the Best and Most Affordable Gaming Mice at Best Buy! video 0 minutes 24 seconds
  • Creator Pick: Level Up Your Gaming with the Logitech G503 Hero video 0 minutes 27 seconds
  • Creator Pick: I Just Found Your Next Gaming Mouse! video 0 minutes 31 seconds
  • G502 HERO Wired Optical Gaming Mouse Overview Video video 0 minutes 43 seconds

Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

Model:
910-005469
SKU:
6265133
Highly rated by customers for:
$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7524 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 7,524 reviews

  • 100% recomendable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the same mouse for 4 years now and it’s great

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you've enjoyed your G502 for so long! It's designed for durability and consistent performance. Thanks for the feedback! Logitech

  • Pros mentioned:
    Rgb lighting

    Awesome mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the gaming mouse is very easy to manage plus the lighting is incredible

    I would recommend this to a friend

  • Excellent Mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great! I've got pretty big hands, and this mouse fits very well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Great mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband really loves the ease of use and the weight of the mouse

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Hero

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse fits great in hand and is super comfortable to use.

    I would recommend this to a friend

  • Great mouse for gaming!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is extremely customizable and is amazing for gaming and just general use!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    I need a bigger mouse.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to replace my cataclysm wow mouse. It’s much smaller than I expected and I will exchange for a bigger mouse if I can find one.

    I would recommend this to a friend

  • Great gaming mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. Does exactly what it should. The only thing is the door for weights doesn't want to stay closed. So i had to remove 1 or 2 weights to keep it closed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech - G502 HERO. We appreciate you bringing the weight compartment issue to our attention. Your input is valuable as we continually strive to improve our products.

  • Pros mentioned:
    Comfort

    Perfect mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast mouse and great for gaming love how comfortable it is for my wrist

    I would recommend this to a friend

  • Review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well for gaming and easy to set up

    I would recommend this to a friend

  • Nice mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice mouse I really love how it looks and it feels very nice I don’t have any complaints I think it’s pretty good for the price

    I would recommend this to a friend

  • great mouse

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my brother for gaming, the feel is very nice and the scroll is great

    I would recommend this to a friend

  • Easy maneuvering with the gaming mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great quality of a gaming mouse It was really easy to use for beginners

    I would recommend this to a friend

  • Good mouse for both gaming and work.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely liking this mouse after a week or two of breaking it in. Most things are excellent, from the feel of the mouse, to its profile system and overall look. My only complaint is that, out of the box, it can be difficult to make extremely small movements; the pads on the bottom tend to stick in place a bit. I feel like it'll be fine after it's worn in a bit, though. I'll point out that Linux isn't officially supported, but it's easy to configure the profiles and whatnot using ratbagd and Piper, with no need for Windows,

    I would recommend this to a friend

  • As good as the G502 Lightspeed, just wired.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have an G502 Lightspeed and was looking for a new mouse for work. The G502 HERO is the same mouse just wired. It can be had for half the cost of the Lightspeed with all of the performance. If you don't mind adding one more wire to your work surface, this is a great mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Good gaming mouse

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming mouse. adjustable DPI and free spin capable wheel, plus adjustable weights. Feels comfortable and functions well. Long cord can get in the way for laptops if you are actually using it on your lap.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Price

    It’s really good for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good for the price and really smooth and small

    I would recommend this to a friend

  • Garbage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why so many buttons on a mouse? The two on the side should NOT be so low on the mouse. keep pressing one or the other or even both while using it and its annoying. going back and forth between pages on sites and weapons in games in less than 1 second. I really like the mouse though.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re sorry the button placement on the Logitech G502 HERO caused frustration during use. Thank you for sharing your feedback—it helps us improve. Logitech

  • I wouldn't chosen this one if there was other opti

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an mouse that went bad in the middle wheel. I couldn't find another mouse simpler than this. But I'm surprised how good it is.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Gaming Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price... ideal for gaming or normal use!

    I would recommend this to a friend
Page 162, Showing 3,221-3,240 of 7,524 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.