Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Black.
  • World's Best Selling Gaming Mouse* G502 World's No.1 Best Selling Gaming Mouse* Cm G502 G *Based on independent sales data in units (Dec.2016 - Dec.2019) for all the models of the G502 gaming mice aggregated from major global markets, retail channel only: CA, CN, FR, DE, ID, KR, RU, SE, TW, TH, TR, UK, US.
  • HERO 25K GAMING SENSOR logitech G502 HERO Zero Smoothing, Zero Acceleration
  • Tunable Weights G5 Logicool: From 121 to 139g, Customize with Five 3.6g Weights
  • 11 Programmable Buttons: Assign in-game, app and system commands.
  • 1. Mechanical switches 2. Left & Right Tilt 3. 16.8M LIGHTSYNC RGB 4. Dual mode scroll wheel 5. G Shift Button 6. Textured Rubber Grips
  • "Customize effects with 16.8 million colors."
  • Advanced Onboard Memory Assignments CMMANOS ... ACTIONS MACROS uM Mdd Cooe - d - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Get fully equipped to win.
  • The image features a black computer mouse with a blue light on the side, which is the Logitech G502 Hero gaming mouse. The mouse is sitting next to its box, which is also black and white. The box contains the gaming mouse and its accompanying accessories.
  • Basic game streaming upgrades. Tech Talk from The Lab. video 2 minutes 31 seconds
  • Creator Pick: Customize Your Gaming with this Incredibly Accurate Gaming Mouse video 0 minutes 18 seconds
  • Creator Pick: Upgrade Your Setup with One of the Best and Most Affordable Gaming Mice at Best Buy! video 0 minutes 24 seconds
  • Creator Pick: Level Up Your Gaming with the Logitech G503 Hero video 0 minutes 27 seconds
  • Creator Pick: I Just Found Your Next Gaming Mouse! video 0 minutes 31 seconds
  • G502 HERO Wired Optical Gaming Mouse Overview Video video 0 minutes 43 seconds

Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

Model:
910-005469
SKU:
6265133
Highly rated by customers for:
$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7523 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 7,523 reviews
  • Pros mentioned:
    Comfort

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Its very smooth and comfortable to use.

    I would recommend this to a friend

  • Great, Affordable, Gaming Mouse

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech - G502 HERO Wired Optical Gaming Mouse has been pretty useful and nice for me. Being using the mouse for awhile now and I see that the price for it was worth it, lot's of configuration that you can do with it and the mouse wheel is lots of fun and helpful for me to use. I would recommend anyone to buy this mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, thank you so much for this great review of the G502 hero mouse! I'm glad to hear you've been enjoying using it. If you have any issues in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks as well as warranty information.

  • Pros mentioned:
    Weight

    Great But Wheel

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fantastic mouse it felt great in my hands and it’s light so you can react fast but I just didn’t like the scroll wheel

    I would recommend this to a friend

  • Love this mouse!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very well known in the PC gaming community as there are several pro gamers and streamers that use it. The mouse is a tad bit heavier than other mice but to me it is not a big deal. The mouse side buttons are placed in a nice position where my thumb can reach. Overall, I would recommend this mouse as it is of good quality and value.

    I would recommend this to a friend

  • Decent.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is decent. It's not the most advanced mouse, nor the worst. If you have long fingers, and enjoy shooters, the features are perfect for you. I understand its not an MMO mouse, but you are limited to a few custom macro's, so its decent there. The weight addons are nice if you are a strong buff gamer (don't lie.. you know you're not...). All in all, this mouse has done what I asked so far. Hasn't let me down or blown me away.

    I would recommend this to a friend

  • Impulse buy at check out, worth it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always was a simple casual gaming with 'office' caliber equipment, what a difference a gaming mouse and mechanical keyboard make. Got a $15 dicount with totaltech and a RTX 4080 GPU, very happy with the add-on impulse buy

    I would recommend this to a friend

  • Great for the value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use, very helpful for engineering designs

    I would recommend this to a friend
  • Cons mentioned:
    Size

    A real pain to get working on Mac M1.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a lot of Mac owners G Hub does not install correctly. I had to scour the internet to find a solution. Without the software, the extra buttons are useless outside of what's pre-programmed out of the box. The solution that worked for me is here: https://www.reddit.com/r/LogitechG/comments/kv53ht/how_to_fix_logitech_g_hub_installer_stuck_at/ Also, I wanted to 'program' the scroll wheel to zoom in recording software I'm using and G Hub does not let me program the scroll wheel so I found an app called USB Overdrive which lets me customize the wheel and most of the buttons to almost anything. www.usboverdrive.com The mouse is pretty good for the sale price of $40. The scroll wheel feels a little weird and its loud. The buttons are a bit more clicky than I prefer. I don't have big hand by any stretch and this mouse feels small. But now that I have it functioning pretty close to what I want, I'm lazy to bring it back and try another mouse along with potentially new problems.

    No, I would not recommend this to a friend

  • Light Fast and Accurate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming. Moves so fast. Takes time to get used to the speed and precision of this mouse. It is Highly customizable to fit your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse for a great price. Would definitely recommend

    I would recommend this to a friend

  • Missing from box

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is fantastic that’s why I ordered it, just wish it came in the box shipped to my house. The box had seemed opened and had 2nd hand tape on it and the only thing in the box was bubble wrap. Don’t want to take stars away from a fantastic mouse for something I don’t believe was their fault

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Good mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and easy to use. The rgb lighting is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits smoothly in hand for playing many games for long time.

    I would recommend this to a friend

  • Logitech

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. Very fast reponse for my gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Great mouse great sensor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse and great sensor with nice RGB settings. It's kinda pricey tho for what it offers. You can get the g502 Proteus Core for $20 less

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Will serve all your needs...with style

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent versatility, comfort, side scrolling, great button placement, laser accuracy and adjustable weight. Pretty much a perfect mouse.

    I would recommend this to a friend

  • Favorite mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse and def my favorite ive used very responsive and customizable

    I would recommend this to a friend

  • Great for gaming!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse for gaming. Fits perfectly in my palm and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    great begginer gaming mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for beginners plenty of buttons and very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Good comfortable gaming mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, Programmable buttons really help game play

    I would recommend this to a friend
Page 169, Showing 3,361-3,380 of 7,523 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.