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Customer Ratings & Reviews

$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7505 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 7,505 reviews
  • Rated 5 out of 5 stars

    Spend a little more get a lot more

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this by my son because the one he wanted was out of stock. This was a tear up from what he wanted and he was so excited to have this one. He told me over and over again that he was so happy I spent a little more and got this mouse because it is better than he ever thought it would be he's very happy kid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for online gaming! Programming buttons was quite easy.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and smooth movement. Light to manuever.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a mouse with at least 5 buttons. This one satisfies my needs. It is very responsive, easy to adjust DPI settings, and the added weights add quality of life bonuses. I use max weight and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 4 out of 5 stars

    Solid Gaming Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a gaming mouse with a button by the thumb for aiming and this Logitech G502 did not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mouse for competitive gameplay and honestly I have zero complaints. It does the job exactly as I need it to.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that it's meeting your needs for competitive gameplay. Your satisfaction is our top priority, and we're glad to know that the G502 HERO is delivering on that front.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Working excellent so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend it because it’s comfortable and precise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and customize, works well, and fits my hand perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Mouse - Love!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is excellent! Incredibly smooth. The process of buying from Best Buy was amazing as well - got to pick this up the same day!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! The Logitech G502 is a popular choice among gamers for its comfortable design and precise tracking. It's also known for being highly customizable with its interchangeable weights and buttons.

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming. Not too big or clunky for frequent use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible mouse. I have purchased 3 over the years. Not because any of them broke, but because I just wanted that new feeling of the mouse. I also bought one for my partner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, moves with ease. Love how the hand grips around it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Mouse !!! It works excellent, I've been using it for over a year now...

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic! We're thrilled to hear your Logitech G502 HERO has been serving you well for over a year. Longevity and consistent performance are what we strive for, and it's great to know it's meeting your expectations. Thanks for sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    Logitech G502 mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective perfect item, the price is moderate you can get it on sale at $ 40 which would be perfect since I think it is the best gaming mouse that exists at a reasonable price in the market. I would put it on top of many that are exaggeratedly expensive and in the end they do the same. 100% recommended

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Excellent, comfortable in hand, cool lighting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomic, easy to use, looks really cool with lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this mouse is performing better than my last logitec mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO Wired mouse! We're glad to hear that it's performing well for you and that it's an upgrade from your previous Logitech mouse. We appreciate you taking the time to share your experience.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse a little bit on the heavier side but I prefer them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse because i wanted a inexpensive mouse for work and fell in love now i use one at work and at home

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! That's awesome to hear that you love the G502 so much you use it at both work and home. The G502 is a fantastic mouse, versatile and feature-packed for both productivity and gaming.

  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one and still one of my favs. My only complaint is that even without the weights in it, its still a bit on the heavy side. But its very precise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech wired mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet, but I only buy Logitech mice, and was told by a Best Buy agent it was the best mouse in the house. For what I'm using it for, I wanted a wired mouse (can't lose the dongle if the mouse doesn't use one).

    I would recommend this to a friend