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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7505 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 7,505 reviews
  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is a bit heavy and sometimes accidentally change the dpi, otherwise it’s a good mouse that does the job

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We appreciate you choosing the G502 HERO. We're always working to improve our products, and your input is valuable. Logitech

  • Rated 4 out of 5 stars

    Great potential

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF only... the middle button behind the scroll wheel was able to key bind. yet it is just a scroll wheel resistance button that cannot be re-programed to a custom key bind. otherwise this mouse would be perfect for MMO/large scale games. i returned it and got the corsair knightsword. same thing but the resistance scroll wheel button can actually be re-programmed to a key bind.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to customize for your personal preference! Fits well in my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is 14 and just built his own gaming PC. He checked online for a while and begged me for this mouse. Honestly I don’t get why a mouse cost so much because mine is always comes with my computer from retailer. He said it is much faster and better than what he had. Anyhow, he is very happy with this new mouse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feel and response.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for gaming. The controls and feel are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a bit to get used to, but very smooth and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Great wired gaming mouse at a good price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired gaming mouse at a good price. Just enough buttons for me to do some customization and not be over kill. Perfect weight and size for me as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great mouse for the money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it to play apex legends and fortnite. The mouse is comfortable for right hand use. No problems whatsoever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming mouse. Plug in and go unless you want to fiddle with dpi settings, then lots of options for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse and exactly what I needed was the most recommended mouse on the internet

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the G502 mouse! We're so glad that it's been the perfect fit for your needs. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience.

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great gaming mouse for a low price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of options for a great price! Great for gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse able to change dpi when playing games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son likes for gaming. Great mouse to use. Easy to maneuver

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great button placement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gamed with a variety of mice that have a lot of extra buttons, and the G502 is my favorite so far. It’s incredibly comfortable for me, and I play with a fingertip grip. I could see it working for palm grip, but think claw grip wouldn’t benefit as much, as the layout would make it very difficult to reach a couple of the buttons. I have always had a hard time with MMO mice, and would accidentally fat finger buttons I wouldn’t want to, and usually wasted the front-most buttons due to not being able to reach them accurately enough. I much prefer the G502’s layout! Also, it’s a heavy mouse... even when all of the weights are removed. That could be a deterrent for those who prefer a lighter mouse, but it’s so good in so many other ways that it’s worth making the adjustment.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, good mouse. There’s a button right where I’d like to put my thumb but I got used to it. Good for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse the best I’ve ever had . I love it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing review of the Logitech G502 HERO! We're thrilled to hear that you love it. Your satisfaction is our ultimate goal.

  • Rated 5 out of 5 stars

    Best offordable mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for 2 years and it was an amazing purcahse overall

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your long-term loyalty to the G502 HERO Wired Optical Gaming Mouse. We're glad to hear that it has served you well for two years. Your satisfaction is our priority.

  • Rated 5 out of 5 stars

    Fits like a glove.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel to it and so many options. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves how comfortable it is to play with

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Maice28! I'm happy to hear your boyfriend enjoying the G502 Hero! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 2-year limited hardware warranty. Thank you for the review and for shopping Logitech G! - Maggie from Logitech G

  • Rated 5 out of 5 stars

    Another Winner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another version of the best wired mouse in gaming history. I have been using variations of this design for years now. I own 3 wired and 2 wireless of this design. Hands down the best ergonomics for gaming and office work. I suggest this whenever I build a computer for friends and family. There are issues over time with switches. Mine go for about 5 years before I need to replace the switches. The warranty is 2 years, if you are a heavy gamer just know that your right click is going to die first. Even with this big flaw in the product, the positives far overshadow the downsides.

    I would recommend this to a friend