Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Black.
  • World's Best Selling Gaming Mouse* G502 World's No.1 Best Selling Gaming Mouse* Cm G502 G *Based on independent sales data in units (Dec.2016 - Dec.2019) for all the models of the G502 gaming mice aggregated from major global markets, retail channel only: CA, CN, FR, DE, ID, KR, RU, SE, TW, TH, TR, UK, US.
  • HERO 25K GAMING SENSOR logitech G502 HERO Zero Smoothing, Zero Acceleration
  • Tunable Weights G5 Logicool: From 121 to 139g, Customize with Five 3.6g Weights
  • 11 Programmable Buttons: Assign in-game, app and system commands.
  • 1. Mechanical switches 2. Left & Right Tilt 3. 16.8M LIGHTSYNC RGB 4. Dual mode scroll wheel 5. G Shift Button 6. Textured Rubber Grips
  • "Customize effects with 16.8 million colors."
  • Advanced Onboard Memory Assignments CMMANOS ... ACTIONS MACROS uM Mdd Cooe - d - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Get fully equipped to win.
  • The image features a black computer mouse with a blue light on the side, which is the Logitech G502 Hero gaming mouse. The mouse is sitting next to its box, which is also black and white. The box contains the gaming mouse and its accompanying accessories.
  • Basic game streaming upgrades. Tech Talk from The Lab. video 2 minutes 31 seconds
  • Creator Pick: Customize Your Gaming with this Incredibly Accurate Gaming Mouse video 0 minutes 18 seconds
  • Creator Pick: Upgrade Your Setup with One of the Best and Most Affordable Gaming Mice at Best Buy! video 0 minutes 24 seconds
  • Creator Pick: Level Up Your Gaming with the Logitech G503 Hero video 0 minutes 27 seconds
  • Creator Pick: I Just Found Your Next Gaming Mouse! video 0 minutes 31 seconds
  • G502 HERO Wired Optical Gaming Mouse Overview Video video 0 minutes 43 seconds

Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

Model:
910-005469
SKU:
6265133
Highly rated by customers for:
$37.99
Save $32
The comparable value is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7616 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 7,616 reviews
  • Pros mentioned:
    Overall performance

    Great Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son for Christmas, but already have one. Great mouse!

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your kind words! We’re proud to know our product is meeting your needs. Your support keeps us motivated. Logitech

  • Great gaming mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth movements and very responsive. I would definitely purchase again.

    I would recommend this to a friend

  • Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feel of this mouse and the customization it offers

    I would recommend this to a friend

  • Happymouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, excellent response time!! Much better than controller

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great budget mouse

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse for the price. I think ive gained 2 fps on my computer

    I would recommend this to a friend

  • Gaming mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The order was simple and went smooth we received it in a timely manner. My son is very happy with the gaming mouse, I'm very happy with the lowest price compared to Amazon & Target also with the order & delivery.

    I would recommend this to a friend

  • Best bang for your bucks.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a gamer. Needed a corded mouse with multiple buttons. Best bang for your buck. Logitech always has solid products. Same here.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Great classic mouse

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same great mouse. Highly recommended mouse. Just with some added RGB.

    I would recommend this to a friend

  • G502 Hero

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Got this one for my wife, she loves the way it fits on her hand.

    I would recommend this to a friend

  • Dependable and customizable mouse

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Highly customizable. I only wish the cable was detachable. 9.5 / 10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're enjoying your G502 HERO! Thanks for the fantastic 9.5/10 review. We appreciate your feedback about the cable and will definitely keep it in mind for future product development. We're glad you find the mouse highly customizable and hope it continues to serve you well in your gaming adventures! Logitech

  • Pros mentioned:
    Rgb lighting

    nice gaming mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 13yr old. He LOVES it for his gaming on Geometry dash

    I would recommend this to a friend

  • Logitech G502 mouse

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad i bought this mouse love it and easy to use, great price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great Gaming Mouse

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves gaming with this mouse. It works as advertised.

    I would recommend this to a friend

  • As known - the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best option for a gaming mouse - Excellent ergonomics and build quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Great mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and comfortable operation. Have not tried for gaming yet.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend likes that you can adjust the weight of the mouse. Great adaptability.

    I would recommend this to a friend

  • Scroll Wheel is defective after 4 months

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 months and the scroll wheel is glitching out. This is a common issue with these. The infinite scroll will go down then jump back up. It's very annoying and should've been fixed years ago. Otherwise I love the size and feel of this mouse. The only other mouse I'd consider is the Razer Basilisk but the Razer is a little longer so keep that in mind if you don't like long mice.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are very sorry to hear that the scroll wheel on your Logitech G502 HERO mouse is malfunctioning after only 4 months. We apologize for the inconvenience this has caused. To assist you further, we recommend contacting our social care team at socialcare@logitech.com. Please include the following information: - Name: - Email Address: - Country: - Product Name: - Brief description of issue: Logitech

  • Pros mentioned:
    Overall performance

    Mighty Mouse!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse goes HARD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend

  • Great gaming mouse

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gamming mouse. It fits well in your hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Gaming

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, my son loves it. And it rocks great!

    I would recommend this to a friend
Page 181, Showing 3,601-3,620 of 7,616 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.