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Customer Ratings & Reviews

$37.99
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The comparable value is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7617 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the mouse's fantastic overall performance, comfortable feel, and customizable features such as adjustable weight, RGB lighting, and DPI settings. Many also appreciate its reasonable price, extra buttons, and smooth scroll wheel. However, some users find the overall size to be small, and the accompanying software is frequently criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 7,617 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my 2nd last one lasted 2yrs and i use it daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Irreplaceable Mouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is the type that is irreplaceable once you start to use it. Every button has its use that you can adjust for your preferred settings, wether that is mouse sensitivity, how fast you wanna scroll up and down, and shortcut buttons to browse pages quicker that can also be used as gaming commands if that is to your desire.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this mouse for our son for gaming and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this mouse,i Would recommend this item,....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just buy it.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY ANY OTHER MOUSE. This is the best mouse on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love this mouse for gaming it was a great price as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great mouse, fatal flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a lot to like about this mouse. The adjustable weights, all buttons being responsive, etc. My major gripe with this is the track wheel. I absolutely hate it. It spins endlessly- like you can give it a good spin and it’ll be going for 10-15 seconds. Precision is very, very bad. With smaller movements, you’ll frequently move further than you wanted. So let’s say you have a hot key bar on your screen and you want to move from slot 1 to slot 2. You can’t- you’ll hit 4, and then backtrack too far, and finally after much finagling you may eventually reach the intended target. There really needs to be some sort of friction on the wheel, or like intermediate gradations so you don’t scroll too far.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Thank you for your honest feedback on the Logitech G502 HERO. We appreciate you highlighting the positive aspects of the mouse, like the adjustable weights and responsive buttons. We understand your frustration with the scroll wheel's free-spinning nature and lack of precision, especially for navigating hotkey bars. We apologize for the inconvenience this has caused you. We'll pass your feedback on to our product development team for future improvements.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    High end mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended, very comfortable to my hand and I love how customizable it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love mine!!! Only took 2 days for shipping definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse for pc gaming. Great price point too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid performer at this price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect response rate, clicky buttons can also setup macros!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good mouse is perfect to play video games and to work too.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent mouse. A lot of buttons and very responsive. Comes with weights so it’s customizable as well. Pretty cool!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great works very well and it’s nice you can change the weight of mouse

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again works well easy of use light weight

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Everyone needs this mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you can add additional weights. all the programable buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a mouse. The scroll wheel is nice. Scroll wheel go brrrrrr.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great mouse for gaming I use it almost every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple yet optionable gaming mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech mouses are the best mouses for gaming. This type of model has been one I've been buying for YEARS. I love the sensitivity buttons on the side to change to my liking mid game.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the Logitech - G502 HERO. We appreciate your continued loyalty to Logitech products. The customizable DPI buttons are a popular feature among gamers, and we're glad they enhance your in-game performance.

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    123 mousie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price. It was everything we hoped for.

    I would recommend this to a friend