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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7505 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 7,505 reviews
  • Rated 4 out of 5 stars

    Too heavy in 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to love this mouse but in today’s world it’s just too much weight for gaming.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO. We understand that lighter mice are becoming more popular, and we offer newer models like the G502 X Plus and G Pro X Superlight for those who prefer a lighter weight.

  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was obsessed with this mouse, I found it here and I was not disappointed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're loving the G502 HERO! It's designed to provide a premium gaming experience, and we're glad it's exceeded your expectations.

  • Rated 5 out of 5 stars

    mouse review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good mouse glad i picked it the mouse feels amazing in my hands and the side bars are an awesome touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality/Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just simply one of the best mouse I ever had, low cost, great performance.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're thrilled to hear such amazing feedback about the G502 HERO! It's fantastic to know that it's been a top performer for you and that you appreciate the balance of performance and affordability.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent mouse, plastic white look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third G502 mouse. I absolutely love these. So far I have never had one die on me (and one is probably 5+ years old and used on a daily basis). I think they have a great feel and size, I love the ability to vary the weight based on preference, and the programmable buttons are very convenient. The only knock on this particular edition of the G502 is that the white lines on the mouse really look like plastic, but it does set it apart from the others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G502 Hero mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used so many different mice and this is my overall favorite probably won’t buy any other ones than this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price for functions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son to match the other hero I have. Works like a charm and the price give great value for the capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Amazing Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our fourth mouse in the five member family. My 7 years old requested from the Christmas Guy and she was very happy when she saw her present under the Christmas tree. It is a very good mouse and we are no longer using the wireless ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good and I like the free scroll and the macros you can make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product 100% recommended very happy with the purchase thank you

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're thrilled to hear you're loving your Logitech G502 HERO! Your feedback means the world to us. We're dedicated to creating top-notch gaming gear, and it's awesome to know we hit the mark with this one.

  • Rated 5 out of 5 stars

    Great mouse.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best out there. Wireless is also a option. Im not disappointed at all. Mine is still going strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works perfectly, No issues love the way it fits into my hand!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you're loving your Logitech G502 HERO mouse! Your satisfaction is our top priority. Thanks for the positive feedback!

  • Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice working mouse. Works great for gaming and etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great to use. I'm more fond of having the wire than worrying about battery

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We're glad you're enjoying the wired convenience of the G502 HERO. Wired mice are a great choice for gamers who prioritize uninterrupted performance.

  • Rated 5 out of 5 stars

    Best mouse I’ve had yet!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse!! One of the best ones I’ve had. The feeling is super smooth, and has a quick response. Not to mention the configurability that it can have. Overall very satisfied!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    decent beginner mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had many mice but i enjoy this one. although i dont game with it as much as i program. the side buttons make good copy paste hotkeys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet!!! I love more surveys!!! Woohooo go buy this or don't whatever. Live your dreams!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO Wired Optical Gaming Mouse. We're glad you're enjoying it! While we appreciate your enthusiasm, we'd love to hear more about your specific experience with the mouse. Please feel free to share any details about its performance, features, or comfort that you find particularly noteworthy.

  • Rated 5 out of 5 stars

    Best gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this gaming mouse and swears by it. Had to get it for him because he would not leave my mouse alone a. I have the wireless version with wireless charging but he’s a true gamer so the wired mouse was more than enough for him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing preventing this from being a 5/5 is the fact the cable isn't braded. You can get $20 mice off amazon with braded cables. Do better Logitech

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The lack of a braided cable is a common complaint about the Logitech G502. While it's a great mouse with a high-performance sensor, customizable buttons, and comfortable design, some users prefer a braided cable for durability.

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Highly Recommended Mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with plenty of customization that doesn't break the bank with its price, would recommend to anyone in the market for a gaming mouse.

    I would recommend this to a friend