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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7505 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 7,505 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time buying this mouse as a spare. Works great and is a bit heavier than other mice. LG software works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weights weights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weights are an additional help for control. Very reliable and easily mapped for any game

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech - G502 HERO. We're glad that the customizable weight system has enhanced your gaming experience.

  • Rated 5 out of 5 stars

    Good quality!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves gaming and he upgraded to this. He loved it and been using for a long time! Good quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m Fragging Out Man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the mouse doesn’t make the gamer but this mouse had me feeling different. I was dropping a lot more kills than I normally do with this mouse right out of the box. I would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive and fits great in the hand. Lasted about a year with heavy use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good at first

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some issues, the mouse will sometimes be a little slow, i will even update my computer mouse speed and overtime it slows again

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there! Thanks for the feedback on the Logitech G502 HERO wired mouse. We appreciate you letting us know about the occasional slowness you're experiencing. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    Compatibility

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to play apex and cod. Customizable macros and Works well for apex legends.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Gamers love the Logitech G502 Hero for its super fast moves (high DPI sensor) and buttons you can set up just for your favorite games (like Apex Legends and COD).

  • Rated 5 out of 5 stars

    Great Overall Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 14 year old and he totally loves it. He's pretty adept at gaming and chose this mouse specifically. It has several programable buttons and, according to him, performs a little more seamlessly than the wireless version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value bought this after reading reviews that it a good entry level gaming mouse and it is a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is the only wired mouse that I would go for. I was not 100% convinced to go with the wireless version. I tried this one, and it is a good one! Easily programmable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it was easily openable for cleaning

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a mouse 16 hours a day 7 days a week. I go though mouses pretty frequently. This is a very good mouse but logitech have made it virtually impossible to easily open it to clean it. As I couldn't get it open, I had to buy a new one. Other that that and maybe heavier weights to put in it, it's a great mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a new gaming laptop I have. This mouse is so smooth. It looks cool too. I suggest buying anything that bestbuy sells from the products original company because bestbuy sometimes jacks prices up and thier return policy sucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Constant Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Possibly one of the best mouses I have ever owned. Can't possibly consider going to another brand or type, this mouse is just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good mouse, reliable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gaming mouse. good control. nice lighting. This is the second mouse like this I've purchased. The first was about 3 years ago and I've been pretty rough on it, carrying it in my backpack whenever I take my laptop anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse love the feel and its very very reliable for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming mouse I've purchased! It was on sale and for a new comer like me works perfect! Highly recommended! Logitech software is also plain and simple to use for some custom settings and button mapping!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    StewartJ85

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ergonomic design, and the mouse pointer speed is great.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO! We're glad to hear that you're enjoying the ergonomic design and the precise tracking of the G502. Logitech

  • Rated 5 out of 5 stars

    Incredible mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to spend the extra money on a higher end mouse. I have been using a G203 for a while now, and I was sure this G502 would just be some extra buttons and not much else. Boy, was I wrong. Everything about this mouse is superior to the G203. From the braided cord, to the scroll wheel, and everything in between. The body is larger, which is nice for larger hands. I find the side buttons are easier to use vs the smaller G203. The adjustable weighting system is fantastic. The customizable profiles are indispensable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Mouse King

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good mouse and this did not disappoint. It runs on pc and mac alike.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Great to hear! The G502 HERO seems like a versatile choice for both PC and Mac users. Thanks for sharing your positive experience.

  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is perfect for ME! Fits my hand great, extra buttons make it perfect for FPS games and the smoothness is superior to any other I have used!

    I would recommend this to a friend