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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7524 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 7,524 reviews
  • Rated 5 out of 5 stars

    Good deal for the gaming community

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse for gaming. My son loves this. He said the click speed and scroll speeds are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse - replaced a razor type gaming mouse (name purposely omitted). This mouse seems to operate smoother than the razor, at least in my opinion. I prefer wired to wireless to those that are wondering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have enjoyed using this mouse, I tend to keep the wheel locked as it does make some noise in the free-scrolling mode when just moving the mouse. I also have the G305, which is wireless, a little lighter, but with fewer buttons and no RGB. The G502 has a little RGB and is customizable using Logitech software, which is easy enough to use, and I like being able to set up different profiles work work vs. gaming. Overall I think this is a solid mouse with nice features, especially when on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    FuturegAmer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool and durable it works well and is easy to control

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great functionality, easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is very comfortable and easy to use, my son love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No issues and its help up just fine for the last year.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, We're glad to hear you're happy with the Logitech G502 HERO! It's always rewarding to know our products are lasting and meeting expectations. Thanks for sharing your positive experience.

  • Rated 5 out of 5 stars

    Best Gaming Mouse ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After switching back and forth between different types, I really liked this one

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is a popular choice for many gamers! Its comfortable design and customizable features make it a strong contender. It's great that you've found a mouse that suits your needs.

  • Rated 5 out of 5 stars

    The chosen one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to mouse for everything including gaming and work.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Absolutely! The G502 is a popular choice for a reason - it excels in both gaming and productivity. Its high-performance sensor, customizable buttons, and comfortable design make it a great all-around mouse. Sounds like a keeper!

  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome mouse for the price. I love the tactile clicks from all the buttons. I love the weights you can add to it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one I purchased I love this mouse for gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that it's your go-to gaming mouse and that you've chosen to purchase it again. Your feedback is invaluable to us as we continue to create top-tier gaming peripherals.

  • Rated 5 out of 5 stars

    Good products.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use Logitech items with my systems, keyboards mice & headsets for years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! Logitech has a strong reputation for producing quality gaming peripherals. The G502 HERO is a popular choice for many gamers.

  • Rated 5 out of 5 stars

    Heavy and firm.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you go online to mouse forums you get model O's reccomended due to lack of weight but I love these because I don't enjoy a flimsy light feeling mouse. I don't like the second gen button feel as much as the first gens though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product with a lot of customizations and great feel. just a bit expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top 5 Gaming Mice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily one of the BEST gaming mice out there. So much so I have 2 and would go out to get another if they broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DAMAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking mouse with buttery smooth sway. Weights that are able to be added and taken away are such a good side accessory. Specially for different types of games. Was a bit hard to find the settings but once you get past that it really is a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse. Has side buttons that make my life easier when playing shooting games

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is undeniably the king of gaming mice. Its exceptional design, coupled with perfectly placed side buttons, gives players a significant advantage in fast-paced shooters. It's more than just a mouse; it's a game-changer.

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm, no problems. Solid mouse for the price

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks so much for the feedback, we love to hear the G502 is working flawlessly for you.

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Good LOOKING, standard performance, more buttons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User= Teenage son: "Overall, this mouse was pretty solid. I have never used G Hub before and had a good experience. The mouse itself could improve some ergonomic aspects. First, The "sniper" button is very bulky and uncomfortable for thumbs. The 16000 dpi is way too good and my system was not very practically usable rather than 1000 dpi. The rest was very good. Response time was nice, RGB effects are cool and easy to set. I would recommend this mouse but would warn about that button and high max dpi isn't a big deal."

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for price

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product that works as advertised and has had no issues so far.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO Wired Optical Gaming Mouse. We're glad to hear that you're satisfied with the product quality and performance.

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    3rd blind mice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own two of these, and bought a 3rd (1 is wireless, another is without the white) but all 3 are amazing. I just love this mouse. When I drop it to the hardwood floor, it absolutely explodes into a million pieces. But you know what, Humpty Dumpty lived for many many years in the form of this mouse, and all 3 of my mice..... yes they are blind, but are in tact. Oh and I almost forgot i got this mouse for 20 bucks on sale, it goes on sale every once in a while. Don't buy it at full price.

    I would recommend this to a friend